E90Post
 


GT Haus
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > Question for BMW sale advisor



Reply
 
Thread Tools Search this Thread
      01-25-2006, 10:53 AM   #1
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

Question for BMW sale advisor

Hi, I picked a car thats coming to port but doesn't belong to my local dealer. He told me he will be able to get it for me. He gave me a call yesterday to tell me that he got it and I will be getting. I would like to know if I can still change it to another car. I can call him and ask but then I think I already bother him too much . If it doesn't involve anything, then I would really love to change it. Thank you in advance
Appreciate 0
      01-25-2006, 10:56 AM   #2
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,166
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

Not an SA, but I will offer advice nonetheless: What do you have to lose by asking? The goal of your SA is to make you as happy as possible. If she/he has already put some money on the line to get your car, then see how much is involved. Bother away! And get ZSP!
Appreciate 0
      01-25-2006, 11:05 AM   #3
JSpira
Freude am Fahren
JSpira's Avatar
Austria
93
Rep
5,254
Posts

 
Drives: Fünfer, Dreier, +
Join Date: Aug 2005
Location: New York, München, Wien

iTrader: (1)

Sorry but the goal of a salesman is not to make someone happy at any cost.

If the dealer already swapped a car and has it, unless he feels he can sell it very easily, it represents a great imposition.

Again, this depends on the car and how it is equipped, color, etc.

No harm in asking but you should be extremely apologetic about the whole thing.
__________________
Freude am Fahren.

Jonathan




E90 2006 330xi
E90 2006 325i
E39 2003 530i Sport*
E46 2000 328Ci*
E36 1996 328iS*
E36 1992 325i*
E30 1991 318is
E21 1982 320iS*
E21 1979 320 (6-Zyl)*
*retired


Nominated: Most Contributing Member
Appreciate 0
      01-25-2006, 11:12 AM   #4
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

Dont think he have it yet because its still at on a boat. Unless you mean by paper. Anyway, I want to find out the chances I have before giving him a call. Really, I bother him tooooo much already
Appreciate 0
      01-25-2006, 11:14 AM   #5
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,166
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

The blackguard truth: of course the SA's goal is to make $. Mea culpa. But sometimes the planets align and the buyer's wishes fill the dealer's coffers. Do not be afraid to ask, especially if you have demonstrated your commitment with a downpayment.
Appreciate 0
      01-25-2006, 11:20 AM   #6
JSpira
Freude am Fahren
JSpira's Avatar
Austria
93
Rep
5,254
Posts

 
Drives: Fünfer, Dreier, +
Join Date: Aug 2005
Location: New York, München, Wien

iTrader: (1)

Quote:
Originally Posted by aznyeast
Dont think he have it yet because its still at on a boat. Unless you mean by paper. Anyway, I want to find out the chances I have before giving him a call. Really, I bother him tooooo much already
What do you mean? You just posted that he had it. Don't you know what you posted five minutes ago?

Quote:
Originally Posted by aznyeast
He gave me a call yesterday to tell me that he got it
__________________
Freude am Fahren.

Jonathan




E90 2006 330xi
E90 2006 325i
E39 2003 530i Sport*
E46 2000 328Ci*
E36 1996 328iS*
E36 1992 325i*
E30 1991 318is
E21 1982 320iS*
E21 1979 320 (6-Zyl)*
*retired


Nominated: Most Contributing Member
Appreciate 0
      01-25-2006, 11:24 AM   #7
SCA
Brigadier General
SCA's Avatar
United_States
64
Rep
3,019
Posts

 
Drives: 2006 330i
Join Date: Apr 2005
Location: TN

iTrader: (0)

Garage List
2006 330i  [0.00]
More than likely they did a dealer trade on an inbound car that was listed in another dealers incoming inventory as "stock"
Appreciate 0
      01-25-2006, 11:26 AM   #8
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

I think what SCA said is right. The car is still on a boat but then he told me he got the car for me. This is why I want to ask a SA to know what procedure it takes to switch to another one. Sorry about the confusion
Appreciate 0
      01-25-2006, 11:36 AM   #9
SCA
Brigadier General
SCA's Avatar
United_States
64
Rep
3,019
Posts

 
Drives: 2006 330i
Join Date: Apr 2005
Location: TN

iTrader: (0)

Garage List
2006 330i  [0.00]
Quote:
Originally Posted by aznyeast
I think what SCA said is right. The car is still on a boat but then he told me he got the car for me. This is why I want to ask a SA to know what procedure it takes to switch to another one. Sorry about the confusion

What he did was have his Sales Mgr. call the Sales Mgr. at the dealership that had the inbound car to begin with. He/She requested if they could have the vehicle in exchange for something they had equivalent that was either in production or inbound (aka DT - Dealer Trade). It is always easiest to do it this way as the car will be shipped from the VPC to the selling dealer instead of having to flat bed the vehicle ($).

*FYI, One BMW Center can not go into the DCS and take another Center's inbound inventory, vehicle in production or allocation unless it is released by the GSM or GM.

BTW, if it was a priority 5 automobile then the dealer does not have to call and request to have the car. Basically it is up for grabs.

All dealer trading of allocation, in production and inbound BMWs are completed through the DCS (BMW Computer Network) but only upon the traded vehicle(s) being released by the other center. Unless as stated above, Priority 5.
Appreciate 0
      01-25-2006, 11:37 AM   #10
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,166
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

It appears that aznyeast's SA was able to work out a deal to get a car that was allocated to a different dealer. The car is enroute, still on the boat. Those of you that know the details of how SAs work out such arrangements -- I assume it usually involves a trade of cars that dealers have in their allotments, with little or no cash if there are no transportation costs -- could help out here, I think many of us would be interested. My guess is that at this point, all the SA has to do is call the other SA/dealer and cancel the trade. Hopefully there are no standing commitments at the other end at this point (i.e., another buyer that has now been promised the car that aznyeast had originally ordered). I would imagine that BMW NA has a computerized swap system set up where SAs put in their requests to a centralized broker that then looks for matches and adjusts allocations accordingly. The old way of calling around to other dealers is surely outmoded?

Regardless, the key point for aznyeast is to get over his concern about bothering his SA too much. Getting the right car is important, and he needs to find out if the SA can cancel and look for the car that he really wants. Apologize, be nice, send flowers, give 5s, etc. But call and see what can be done!
Appreciate 0
      01-25-2006, 11:44 AM   #11
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

haha thanks for the clear explantion. Seems like ya guys understand my problem more than myself. He's off work today and wont pick up his mobile number. Probably going to try and see if he can do it for me or not
Appreciate 0
      01-25-2006, 11:50 AM   #12
eleven24
Foppa!
eleven24's Avatar
6
Rep
214
Posts

 
Drives: 2006 330xi
Join Date: Apr 2005
Location: South Jersey

iTrader: (0)

Think of it like this...

What do you care about more, bothering the salesman to get the car you want or being bothered as long as you have this car because it's not what you really want?
__________________
330xi sapphireblack.terra.alum | steptronic | prem | sport | cold | 162.wheels | ca | pdc | idrive | sirius
[finally took delivery on 2.16.06]
Appreciate 0
      01-25-2006, 11:56 AM   #13
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

Well, I dont mind bothering him. What I would like is to find out if it is possible or not. I guess its just an ease of mind before calling him. Im definitely going to call him but would like to know ahead what my answer will be . Dont want to be too disappointed.
Appreciate 0
      01-25-2006, 12:32 PM   #14
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,166
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

check out how an SA responded to a similar request:
http://e90post.com/forums/showthread.php?t=11498
Appreciate 0
      01-25-2006, 12:38 PM   #15
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,166
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

If he is off work today why don't you cook up an offer he cannot refuse, like take in a present (bottle of wine, whatever you think best) you know he will like with a card and put it on his desk, tell the manager what a great help he is, etc. Then when he comes in tomorrow AM and sees what you have done for him he will be that much more likely to forgive and try to help you out.
Appreciate 0
      01-25-2006, 12:42 PM   #16
SCA
Brigadier General
SCA's Avatar
United_States
64
Rep
3,019
Posts

 
Drives: 2006 330i
Join Date: Apr 2005
Location: TN

iTrader: (0)

Garage List
2006 330i  [0.00]
Quote:
Originally Posted by stressdoc
If he is off work today why don't you cook up an offer he cannot refuse, like take in a present (bottle of wine).

What if he doesn't drink?
Appreciate 0
      01-25-2006, 12:47 PM   #17
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

Do you think I should call up the manager and see? From what I know, I think its the manager that make the switch call, not the SA. I talked to the manager a few times and he know who I am. He also know how much pain in the ass I can be . Or I can wait until tomorrow and talk to the SA directly
Appreciate 0
      01-25-2006, 02:47 PM   #18
poldim
Vroom Vrrooooom
poldim's Avatar
Russian Federation
76
Rep
3,134
Posts

 
Drives: 330i
Join Date: Oct 2005
Location: Bay Area, CA

iTrader: (2)

Garage List
2006 330i Sedan  [0.00]
2003 GSX-R 600  [0.00]
Send a message via AIM to poldim
Its your money, ask all the questions you want before signing it away.
__________________
-Dmitriy
06' BMW 330i & 03' Suzuki GSX-R600

SG | Beige Dakota | Poplar || iDrive w/MP3 | PP | SP | CWP | PDC | Comfort | Shades || 40% Tint
| Rogue Engineering 12MM Spacers | Black Line Tail Lights
Appreciate 0
      01-25-2006, 03:02 PM   #19
aznyeast
Private
1
Rep
61
Posts

 
Drives: 330i
Join Date: Jan 2006
Location: New Orleans

iTrader: (0)

Asking question is not a problem. Since he's not working today, I have to wait until tomorrow. Hopefully someone will be able to answer my confusion by tomorrow so I know what to tell him when I talk to him. Any SA around?????
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 05:56 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST