E90Post
 


Extreme Power House
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Went to dealer today



Reply
 
Thread Tools Search this Thread
      01-17-2006, 12:51 PM   #1
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

Went to dealer today

Dropped by my dealer today to ask about the alarm and about getting the clicking sound from the seatbelt fixed. Well, I'm glad to say it was actually a pleasant experience. The assistant service manager went to the parts section with me and ordered the alarm. They quoted $500 installed which I guess is average. Then he called one of the mechanics over and asked about having to program the vehicle. He said it needs to be done along with the full software update since my car is pre-september. He also explained that the car has to be absolutely cold for the upgrade or the sensors might get fried.
So, they scheduled an appointment for next Thursday (parts should be here by then) and asked me to drop the car Wed. evening and my BMW loaner would be waiting. All three (service guy, parts guy, mechanic) were there helping me out and answering questions. On the way out I ran into the CA that sold me the car and he showed me his new ride: a Sparkling Graphite 330i. He said he could not go on taking people on test drives and not have one. This guy is 65 years old!

Last edited by ga-bmwdrvr; 01-17-2006 at 12:53 PM. Reason: adit car color
Appreciate 0
      01-17-2006, 12:53 PM   #2
LEDZEP
Lieutenant General
LEDZEP's Avatar
191
Rep
12,277
Posts

 
Drives: 2009 E70 & 2011 F25
Join Date: Jun 2005
Location: Area 51

iTrader: (0)

Garage List
Congrats on a good experience!
__________________


I think it is bad luck to be superstitious
Appreciate 0
      01-17-2006, 12:55 PM   #3
StewtheBassman
Major General
Canada
82
Rep
6,386
Posts

 
Drives: 04 X5 3.0, 07 530xiT
Join Date: Aug 2005
Location: Hudson, Quebec

iTrader: (1)

Quote:
Originally Posted by LEDZEP
Congrats on a good experience!

So Led says, all the while teeth knashing and knuckles white.....
__________________

Appreciate 0
      01-17-2006, 01:13 PM   #4
Fenianz
Second Lieutenant
Fenianz's Avatar
2
Rep
230
Posts

 
Drives: E90 325i
Join Date: Oct 2005
Location: Los Angeles

iTrader: (1)

$500 is reasonable. Some dealers are over charging for this option. The most expensive I heard was $800.
Appreciate 0
      01-17-2006, 03:31 PM   #5
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

I'll let you all know how it goes next week. I've been reading some posts about the software update and I'm getting a little worried.
Appreciate 0
      01-17-2006, 04:18 PM   #6
Explorer3253
Lieutenant
Explorer3253's Avatar
11
Rep
528
Posts

 
Drives: 2014 f32
Join Date: Nov 2005
Location: Westchester County, NY

iTrader: (4)

Send a message via AIM to Explorer3253
My SA charged me 518...however when i went to double check the pricing in Sales, it was quoted at 675...something is not right about that discrepncy.
Appreciate 0
      01-17-2006, 04:40 PM   #7
David328M-Sport
Brigadier General
Australia
45
Rep
3,464
Posts

 
Drives: F30 M-Sport 328i Estoril Blue
Join Date: Jun 2005
Location: Melbourne Australia

iTrader: (0)

ga

i trust all goes well with your updates
__________________
328i M-Sport, Estoril Blue, Carbon XP 35 Tint, front heated seats, black Dakota, Sports Suspension, Anthracite Headliner, HUD, Pro Nav, Sunroof, hk 600w, Bi-Xenon, 19" 403M wheels, Reversing Camera, DAB+, Xenon, BT Ext Connect.
Appreciate 0
      01-25-2006, 01:38 PM   #8
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

Just an update, called today to confirm. The parts are in and they have my loaner waiting. I will drop the car off this evening. Keeping my fingers crossed about the update.
Appreciate 0
      01-25-2006, 10:58 PM   #9
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

So far so good,I dropped my car off this PM. I was waiting for the service lady while she went to copy my license and insurance within a couple of minutes of arriving and the manager peeks in and asks if I am being helped, he then offered me some coffee. I go to my loaner and it is a 330 E90 with premium and sports package, Alpine white with beige interior. I just keep waiting for something to go wrong.
So far they have been great. Maybe it is because we are in a smaller town and repeat business is more important.
The only negative was that I asked about a filter and oil change and they quoted $120! I said no thanks.
Appreciate 0
      01-26-2006, 04:29 AM   #10
Broken1
E90 Addict
Broken1's Avatar
South Africa
52
Rep
2,040
Posts

 
Drives: E90 325i Sparking Graphite
Join Date: May 2005
Location: Johannesburg

iTrader: (0)

Garage List
That's really "good" service in my oppinion. They might not be perfect, but at least they are trying to make your "experience" better.

My dealer here (the one I bought from) would basically tell me to "GO OVER THERE AND BOOK AND APPOINTMENT" and then would dissapear before I could even ask anything - and if I dared to ask for a loaner (because of a factory fault on my car) they would just look at me like I'm a freak.
Luckily for me, there are at least 5 dealers nearby to me - and probably another 5 within an hours drive.
Appreciate 0
      01-26-2006, 11:55 AM   #11
longtran
Moderator
longtran's Avatar
443
Rep
16,617
Posts

 
Drives: E90 M3
Join Date: Jul 2005
Location: CA

iTrader: (105)

Garage List
2006 325i  [0.00]
Quote:
Originally Posted by ga-bmwdrvr
The only negative was that I asked about a filter and oil change and they quoted $120! I said no thanks.
that sounds about right. you are not getting regular oil. its synthetic oil.
Appreciate 0
      01-26-2006, 12:34 PM   #12
SCA
Brigadier General
SCA's Avatar
United_States
64
Rep
3,019
Posts

 
Drives: 2006 330i
Join Date: Apr 2005
Location: TN

iTrader: (0)

Garage List
2006 330i  [0.00]
Quote:
Originally Posted by ga-bmwdrvr
I asked about a filter and oil change and they quoted $120! I said no thanks.
Ouch!
Appreciate 0
      01-26-2006, 12:59 PM   #13
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,165
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

Ask if they give BMWCCA discounts, especially for the oil change. $80 is more like it, depending on what all else they are doing.
Appreciate 0
      01-26-2006, 01:36 PM   #14
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

I thought $80 for the oil change would be about right. BTW, they called this AM and said the parts dpt told them about an alarm they had for me, "did you want us to install it?'' Apparently the asst manager did not relay it to the manager (who was the one that called).
One thing I noticed is that at some dealers the managers do not take the time to deal with the customer. At this dealer they personally call you which is nice.
Appreciate 0
      01-26-2006, 02:18 PM   #15
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

Ok, got the call, the software update is done and went well, BUT, they could not install the alarm. Apparently my car has the wrong bracket for the alarm. She said this was ffrom the plant when it was built. anyone ever heard of theis? The only thing I can think of is that post Sept cars have an upgraded bracket, kind of like the missing sensor slots in the earlier cars. Any thoughts?
Appreciate 0
      01-26-2006, 02:45 PM   #16
SCA
Brigadier General
SCA's Avatar
United_States
64
Rep
3,019
Posts

 
Drives: 2006 330i
Join Date: Apr 2005
Location: TN

iTrader: (0)

Garage List
2006 330i  [0.00]
Quote:
Originally Posted by ga-bmwdrvr
Ok, got the call, the software update is done and went well, BUT, they could not install the alarm. Apparently my car has the wrong bracket for the alarm. She said this was ffrom the plant when it was built. anyone ever heard of theis? The only thing I can think of is that post Sept cars have an upgraded bracket, kind of like the missing sensor slots in the earlier cars. Any thoughts?

I thought it was the plastic trim piece for the motion sensor located in the middle of the headliner?
Appreciate 0
      01-26-2006, 03:06 PM   #17
ben1364
Captain
9
Rep
943
Posts

 
Drives: E90 330iA
Join Date: Aug 2005
Location: Georgetown, TX

iTrader: (0)

stressdoc said, "Ask if they give BMWCCA discounts, especially for the oil change. $80 is more like it, depending on what all else they are doing."
__________________________________________________ __Good point to ask for the BMW(*******CCA discount, assuming of course that you are a member. On the other hand, the price quoted for an oil service is not particularly out of line now days.
Appreciate 0
      01-26-2006, 04:01 PM   #18
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

Quote:
Originally Posted by SCA
I thought it was the plastic trim piece for the motion sensor located in the middle of the headliner?
Yeah, I just looked at the DIY and you are correct. My best guess is they broke it taking it out. Who knows what the mechanic told her. I still get to keep the loaner until it is finished so no big deal.
Appreciate 0
      01-26-2006, 04:16 PM   #19
carnuts3
Lieutenant
5
Rep
408
Posts

 
Drives: 2008 535i
Join Date: Jun 2005
Location: Connecticut

iTrader: (0)

Quote:
Originally Posted by stressdoc
Ask if they give BMWCCA discounts, especially for the oil change. $80 is more like it, depending on what all else they are doing.
Now that I'm leasing, I havn't paid for oil changes in a while. When I did, about 6-7 years ago, I paid $43 for an oil change and filter at the dealer. What happen to the prices, did they go up that much??
Appreciate 0
      01-26-2006, 04:23 PM   #20
stressdoc
Moderator
stressdoc's Avatar
Dominica
136
Rep
10,165
Posts

 
Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

7 litres of synthetic, complex filter, $75/hr labor prices...
Appreciate 0
      01-26-2006, 04:34 PM   #21
Tierfreund
Major
Tierfreund's Avatar
15
Rep
1,002
Posts

 
Drives: E90 330i
Join Date: Apr 2005
Location: Germany

iTrader: (0)

Quote:
Originally Posted by ga-bmwdrvr
Ok, got the call, the software update is done and went well, BUT, they could not install the alarm. Apparently my car has the wrong bracket for the alarm. She said this was ffrom the plant when it was built. anyone ever heard of theis? The only thing I can think of is that post Sept cars have an upgraded bracket, kind of like the missing sensor slots in the earlier cars. Any thoughts?
Thereīs a TSB for that problem and itīs in the e90post.com DIY section

http://www.e90post.com/forums/showthread.php?t=3793

This forum really is incredibly helpfull. Basically your dealer jut needs to order and replace the interior motion sensor cover. The switch should be covered by warranty.
__________________
No, not THAT kind of tierfreund!
Appreciate 0
      01-26-2006, 05:45 PM   #22
ga-bmwdrvr
First Lieutenant
ga-bmwdrvr's Avatar
5
Rep
327
Posts

 
Drives: E21 320i, E90 330i
Join Date: Aug 2005
Location: Georgia

iTrader: (0)

Quote:
Originally Posted by Tierfreund
Thereīs a TSB for that problem and itīs in the e90post.com DIY section

http://www.e90post.com/forums/showthread.php?t=3793

This forum really is incredibly helpfull. Basically your dealer jut needs to order and replace the interior motion sensor cover. The switch should be covered by warranty.
My cover has the slots, that's why I was surprised. There still might be a different one though.

Edit: feeling like a total noob, I assumed that the cover had slots because the front cover has them. I checked my loaner and the front has slots but the center light cover does not. My mistake.

Last edited by ga-bmwdrvr; 01-26-2006 at 06:29 PM.
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 05:48 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST