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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > Very confuse about 800# and OC



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      02-08-2006, 11:29 AM   #1
aznyeast
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Very confuse about 800# and OC

Hey guys, need some help with this. My car docked at Charleston on Feb 5. I have been checking with the OC and 800# and finally the 800# changed it status from in transit to waiting for a shipping vessel. My OC still says it is in Transit. Is my car going to the VPC soon or what is going on here? I called my CA and he told my car wont get to port until Feb 8 guess Im not asking him anything again. Anway, it's a priority 3 car so I doubt I will get it this week Maybe someone can help me, a knowledge CA with access maybe?
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      02-08-2006, 11:34 AM   #2
steverequiem
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My car docked Feb. 2nd in NY/NJ. I'm picking up the car this Friday. The 800# says waiting for a shipping vessel, and the OC still says in transit. I wouldn't worry. You can't use the 800# anymore btw, because BMWNA will only track it until it gets on the ship. After that, you have to rely on your CA.
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      02-08-2006, 02:28 PM   #3
Blueberry415
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which dealership? I'm on the same boat Turandot

and OC shows it as "En Route", while the ship shows it as "Discharge" on Feb2. Did the CA tell you the car will be ready, meaning they already have it? Which is really fast.

I called my CA, and she had no clue.
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      02-08-2006, 02:41 PM   #4
steverequiem
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My CA told me in person that my car will be ready to pick up either Friday or Tuesday.
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      02-08-2006, 11:12 PM   #5
aznyeast
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My, the OC finally changed it to at VPC. My 800# still say waiting shipping vessel. Do you think I can get it this week?
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      02-09-2006, 02:47 AM   #6
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Quote:
Originally Posted by steverequiem
My car docked Feb. 2nd in NY/NJ. I'm picking up the car this Friday. The 800# says waiting for a shipping vessel, and the OC still says in transit. I wouldn't worry. You can't use the 800# anymore btw, because BMWNA will only track it until it gets on the ship. After that, you have to rely on your CA.

Was your vehicle a priority 1? Ive been on the ship with
you and also got off feb 2nd. No change of
status in 800# or OC. I called the dealer and he
claims to know nothing. I'm getting very frustrated
and feel like my car was damaged and he does not
want to tell me. :mad:
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      02-09-2006, 09:23 AM   #7
steverequiem
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It's a priority one, yes.

Just checked the OC, the status changed to VPC.
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      02-09-2006, 09:40 AM   #8
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My car is at VPC 100 % sure, but 800# said waiting for vessel. I think that the 800# is mess up. It is not working. The OC information is the correct one.
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      02-09-2006, 10:48 AM   #9
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I will confirm that the OC and 800# number are unreliable. Checkout my sig for details.
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      02-09-2006, 11:06 AM   #10
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Quote:
Originally Posted by esteller
My car is at VPC 100 % sure, but 800# said waiting for vessel. I think that the 800# is mess up. It is not working. The OC information is the correct one.
The 800# stops tracking after the car's on a boat.
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      02-13-2006, 06:35 PM   #11
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My status has been awaiting shipping vessel for a few days now. Should I get the current status from SA or wait of the 800 number to update.
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