E90Post
 


TireRack
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Moodbargains experience



Reply
 
Thread Tools Search this Thread
      04-06-2008, 12:42 PM   #1
bavarian19
General
bavarian19's Avatar
United_States
233
Rep
18,815
Posts

 
Drives: Car
Join Date: Mar 2005
Location: VA

iTrader: (23)

Moodbargains experience

I recently purchased a set of H&R 5mm spacers and extended lug bolts from **********s. The spacers ended up breaking once they were mounted, and I have sent two emails to **********s trying to return them for a full refund.

The emails were sent early this past week, and I have not yet gotten a response. I followed their website instructions on returns (taking a picture of the defective part and emailing it).

I understand that parts may be defective, and that is not why I am upset with **********s. I just wish their customer service was a little better. I hope to have this resolved before the 30 day return policy expires.

Last edited by bavarian19; 04-07-2008 at 05:55 AM.
Appreciate 0
      04-06-2008, 12:44 PM   #2
oneshare325
Brigadier General
oneshare325's Avatar
United_States
62
Rep
4,174
Posts

 
Drives: E90 325i, E82 135i
Join Date: Feb 2006
Location: Arlington, VA

iTrader: (11)

Garage List
2011 135i  [0.00]
2006 325i  [0.00]
Quote:
Originally Posted by bavarian19 View Post
I recently purchased a set of H&R 5mm spacers and extended lug bolts from **********s. The spacers ended up breaking once they were mounted, and I have sent two emails to **********s trying to return them for a full refund.

The emails were sent early this past week, and I have not yet gotten a response. I followed their website instructions on returns (taking a picture of the defective part and emailing it).

I understand that parts may be defective, and that is not why I am upset with **********s. I just wish their customer service was a little better. I hope to have this resolved before the 30 day return policy expires.
Man that sucks...I hope you get this fixed pretty soon man!
Appreciate 0
      04-06-2008, 12:55 PM   #3
bsavic
Lieutenant
bsavic's Avatar
Serbia
8
Rep
481
Posts

 
Drives: (sold) e90 328xi
Join Date: Sep 2005
Location: Beograd, Srbija

iTrader: (4)

Always had good experience with **********s, I'm confident they will handle this issue with professionalism, maybe a break in communication? Have you PMed any of the **********s members on the site? Might help.

Savicbo
Appreciate 0
      04-06-2008, 12:56 PM   #4
wj4
Major General
United_States
119
Rep
7,723
Posts

 
Drives: E90 manual 335i
Join Date: Nov 2006
Location: Burbank, CA

iTrader: (8)

Send a message via AIM to wj4
Can you post up pictures of the broken spacers? I also am running the same H&R 5mm spacers, just curious to see how they were broken up. Thanks.
Appreciate 0
      04-06-2008, 01:47 PM   #5
KkSc
Major General
KkSc's Avatar
Hong Kong
70
Rep
6,222
Posts

 
Drives: 12' Q5 2.0T/ 13' FR-S
Join Date: Feb 2007
Location: North Vancouver, BC

iTrader: (10)

sorry to hear that..hope they will fix the problem asap...
__________________
2006 E90 Alpine White 330i - Retired
Appreciate 0
      04-06-2008, 05:53 PM   #6
Ron@Modbargains
Ron@Modbargains's Avatar
United_States
34
Rep
2,201
Posts

 
Drives: 996TT/ae86
Join Date: Aug 2005
Location: 1721 E. Lambert Rd #C, La Habra, CA 90631

iTrader: (3)

Send a message via AIM to Ron@Modbargains
Hi Bavarian19,

I've sent you a PM - need to make sure where your email was sent to, you can also always give us a call at 877.MOD.0095 or message one of the forum reps to as well help you out.

Your problem will be taken care of immediately.
Appreciate 0
      04-06-2008, 07:46 PM   #7
bavarian19
General
bavarian19's Avatar
United_States
233
Rep
18,815
Posts

 
Drives: Car
Join Date: Mar 2005
Location: VA

iTrader: (23)

I am currently talking to Ron to get this resolved. Thank you Ron for answering my request.
Appreciate 0
      04-06-2008, 07:56 PM   #8
fotios335i
Major General
fotios335i's Avatar
United_States
121
Rep
6,769
Posts

 
Drives: 12 BSM F30 sport/msport 335i
Join Date: Jan 2007
Location: cape cod MA

iTrader: (61)

were you going to use these for your 230's in the front? Just curious.
__________________

2012 335i sport to full Msport, M adaptive and vss, sport 8 AT, fully loaded, Black saphire, black dakota leather, mperformance carbon interior with shifter, M performance grills, rear spoiler, front splitter, side sill extensions, MPPK, MPE exhaust, morr alloys vs8.2's with michelin pss, p3 gauge, msport wheel, etc, etc
Appreciate 0
      04-06-2008, 08:01 PM   #9
fotios335i
Major General
fotios335i's Avatar
United_States
121
Rep
6,769
Posts

 
Drives: 12 BSM F30 sport/msport 335i
Join Date: Jan 2007
Location: cape cod MA

iTrader: (61)

Ron took good care of me a long time ago when I had a problem with my csl's. good experience.
__________________

2012 335i sport to full Msport, M adaptive and vss, sport 8 AT, fully loaded, Black saphire, black dakota leather, mperformance carbon interior with shifter, M performance grills, rear spoiler, front splitter, side sill extensions, MPPK, MPE exhaust, morr alloys vs8.2's with michelin pss, p3 gauge, msport wheel, etc, etc
Appreciate 0
      04-06-2008, 08:04 PM   #10
SilverBullet
You have absolutely NO IDEA...
SilverBullet's Avatar
United_States
8
Rep
239
Posts

 
Drives: BMW 335i E90
Join Date: Apr 2008
Location: Jerzey Shore

iTrader: (0)

Send a message via AIM to SilverBullet Send a message via MSN to SilverBullet
I have had nothing but great experiences with James, if and whens he is ever there... I wish i had his hours
Appreciate 0
      04-06-2008, 08:29 PM   #11
FrankoQ
Deny everything
FrankoQ's Avatar
United_States
134
Rep
11,293
Posts

 
Drives: 2006 330i
Join Date: Apr 2006
Location: Laurel, MD

iTrader: (4)

Garage List
2006 330i  [0.00]
Send a message via AIM to FrankoQ
They will take care of you Bavarian19.
__________________

I need a drink

Appreciate 0
      04-07-2008, 05:55 AM   #12
bavarian19
General
bavarian19's Avatar
United_States
233
Rep
18,815
Posts

 
Drives: Car
Join Date: Mar 2005
Location: VA

iTrader: (23)

Quote:
Originally Posted by fotios330i View Post
were you going to use these for your 230's in the front? Just curious.
In the rear for my 230's.
Appreciate 0
      04-07-2008, 05:55 AM   #13
bavarian19
General
bavarian19's Avatar
United_States
233
Rep
18,815
Posts

 
Drives: Car
Join Date: Mar 2005
Location: VA

iTrader: (23)

Quote:
Originally Posted by fotios330i View Post
Ron took good care of me a long time ago when I had a problem with my csl's. good experience.
It seems like Ron is ensuring that this will be taken care of.
Appreciate 0
      04-07-2008, 07:54 PM   #14
uberschnell
Brigadier General
uberschnell's Avatar
No_Country
71
Rep
3,424
Posts

 
Drives: // 135i //, X5
Join Date: Mar 2007
Location: Bay Area

iTrader: (44)

+1 for Ron. If he says he'll take care of it, he'll take care of it.
__________________
- 08 135i - Wavetrac LSD, AST 4100, Swift springs, Brembo GT brakes, M3 front sway, Meyle HD links, Dinan Camber plates, Whiteline subframe bushings, M3 rear guide and upper link, M3 front control arms, HP custom M3 front Strut brace, Megan rear control arms, F30 brake shields -
Appreciate 0
      04-07-2008, 09:17 PM   #15
Bulldog 6
The Logistician
Bulldog 6's Avatar
United_States
11
Rep
763
Posts

 
Drives: 2007 328i TiAg
Join Date: Feb 2007
Location: Richmond, VA

iTrader: (0)

Garage List
2007 328i E90  [0.00]
Definately must've been a miscommunicaiton **********s has always came through for me.
Appreciate 0
      04-08-2008, 05:03 AM   #16
bavarian19
General
bavarian19's Avatar
United_States
233
Rep
18,815
Posts

 
Drives: Car
Join Date: Mar 2005
Location: VA

iTrader: (23)

As much as can be done, **********s took care of the issue. Thanks Ron.
Appreciate 0
      04-08-2008, 01:27 PM   #17
1WickedE90
Captain
1WickedE90's Avatar
United_States
6
Rep
669
Posts

 
Drives: In the works again. . .
Join Date: Dec 2007
Location: San Francisco, CA USA

iTrader: (1)

Garage List
2009 328i  [0.00]
Quote:
Originally Posted by bavarian19 View Post
I recently purchased a set of H&R 5mm spacers and extended lug bolts from **********s. The spacers ended up breaking once they were mounted, and I have sent two emails to **********s trying to return them for a full refund.
Can you give specifics on how the spacers broke? Thanks.
Appreciate 0
      04-08-2008, 05:25 PM   #18
bavarian19
General
bavarian19's Avatar
United_States
233
Rep
18,815
Posts

 
Drives: Car
Join Date: Mar 2005
Location: VA

iTrader: (23)

Quote:
Originally Posted by 1WickedE90 View Post
Can you give specifics on how the spacers broke? Thanks.
The inner beveled edge broke on one spacer.
Appreciate 0
      04-09-2008, 04:07 PM   #19
ase2dais
//Mdicted
ase2dais's Avatar
United_States
126
Rep
9,874
Posts

 
Drives: a Cop Magnet
Join Date: Sep 2005
Location: 495 Ring

iTrader: (17)

Garage List
must have been doing those fast ramp getaways from FCP

regards !
Appreciate 0
      04-09-2008, 04:08 PM   #20
ase2dais
//Mdicted
ase2dais's Avatar
United_States
126
Rep
9,874
Posts

 
Drives: a Cop Magnet
Join Date: Sep 2005
Location: 495 Ring

iTrader: (17)

Garage List
but overall Excellent experience with the my all buys from ModBG!
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:54 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST