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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - Mid-Atlantic > Car delievered with scratches - What Should I do



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      07-09-2008, 11:31 AM   #1
TheLegend
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Car delievered with scratches - What Should I do

So I leased a new 335i e90 couple weeks back. It was late, pushing 7pm and closing so I understand that the car prep was rushed. I was also in a rush, because I work out of town and had to leave that night.

Next day when it was light I examined my car and noticed tiny scratches on the hood and Pillars, so I waited till monday to call my sales rep. He told me they'd take care of it next time I went in.

Fast forward a couple weeks when I get back in town I take it to the dealer and had them detail my car and try to polish out the scratches. When they finished I examined it hard but they were gone or so I thought. It was directly out in the sunlight, cleanly washed and my car is titanium silver. So I drove home happy.

Now after it's been constantly raining and my cars gotten dirty I noticed that the scratches are still there, even more visible, and theres MORE of them. I love this car but those scratches are bothering the hell out of me. How should I address the dealer, clearly I'm not going to let them try to fix it again.
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      07-09-2008, 11:38 AM   #2
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thats why a lot of us here dont let the dealer wash our cars. i doubt they'll do this, but have them order you some Zaino.
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      07-09-2008, 11:46 AM   #3
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A good polish might do it.
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      07-09-2008, 12:09 PM   #4
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If you can get the zaino from them +1 if not get it anyways!
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      07-09-2008, 12:38 PM   #5
TheLegend
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I got some SG and I'm going to wash my car as soon as it stops raining every other day. Is Zaino that much better than SG?

The impression I got from the dealer was that they already tried to polish it, they even said that polishing might not get it out. Although I thought it did. Should I get it to a proffessional detailer and have them do it and try to get bmw to compensate me for the bill?
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      07-09-2008, 01:55 PM   #6
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Quote:
Originally Posted by TheLegend View Post
I got some SG and I'm going to wash my car as soon as it stops raining every other day. Is Zaino that much better than SG?

The impression I got from the dealer was that they already tried to polish it, they even said that polishing might not get it out. Although I thought it did. Should I get it to a proffessional detailer and have them do it and try to get bmw to compensate me for the bill?
you could try to get them to pay the bill, but I wouldnt hold my breathe. I'm 99% sure the scratches can be buffed out w/ out even seeing them.

If your not handy w/ a buffer.....let someone else do it, JUST NOT THE DEALER!!!

I will never let them touch my car
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      07-10-2008, 03:56 PM   #7
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Unhappy

Is it a black car have not had good luck with black cars there aweful
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      07-11-2008, 10:13 AM   #8
Raja Ventureshield
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Thelegend,

If you need a professional to take a look at it, let me know.
If the scratches are not too deep, it can be easily fixed.
if it catches your nail then the clear coat or even the paint is gone.
Hopefully it's not the second one. So yes, let me know, I have 7+ years experience detailing and paint protection. Thanks!

Raja
703.944.4939
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