E90Post
 


VIBE Motorsports
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Tischer & Jason: Excellent Customer Service



Reply
 
Thread Tools Search this Thread
      01-07-2009, 06:42 PM   #1
bulldog x6
Major General
65
Rep
5,023
Posts

Drives: x6 panzer
Join Date: Oct 2008
Location: probably work

iTrader: (28)

Tischer & Jason: Excellent Customer Service

Just a few comments about my recent experience with Tisher.

I placed 2 orders, 1 was air shipping (extra $35) and the other with ground (which was free during their holiday promotion).UPS screwed up the air shipping address and caused the delivery to be at the same time as the ground shipping.

After making a comment to Jason, he took it upon himself to seek a remedy to the problem. First, he replied to my concern within an hour or so of receiving my email, and he was extremely polite and professional. He immediately sought to find a solution as it was clear that it was UPS fault for screwing up the delivery address for the air shipment. He proceeded to refund the extra delivery charge to me before he spoke with UPS to keep me happy. To me, this is exemplary customer service.

Thanks Jason for a great experience. Looking forward to more $$ so I can buy more parts.
Appreciate 0
      01-13-2009, 02:03 AM   #2
UdubBadger
Banned
No_Country
351
Rep
24,716
Posts

Drives: '04 330i ZHP
Join Date: Dec 2007
Location: Chicago Burbs

iTrader: (22)

Garage List
2004 BMW 330i ZHP  [4.75]
2011 135i  [3.73]
2008 328xi  [4.38]
ehhhh I'm more of an Evan@Tischer kind of guy.


J/K

BOTH guys are extremely helpful and friendly. Best service around.
Appreciate 0
      01-13-2009, 10:09 AM   #3
Jason@Tischer
BimmerPost Supporting Vendor
Jason@Tischer's Avatar
United_States
68
Rep
4,022
Posts


Drives: 2014 Accord EX-L V6 Coupe
Join Date: Jul 2007
Location: Silver Spring, MD

iTrader: (15)

Send a message via AIM to Jason@Tischer
Quote:
Originally Posted by UdubBadger View Post
ehhhh I'm more of an Evan@Tischer kind of guy.


J/K

BOTH guys are extremely helpful and friendly. Best service around.
Playing favorites FTL

Thanks guys
__________________
Jason Reighard
Internet Parts Manager, getBMWparts.com

Email getHelp@getBMWparts.com AIM: Jason at Tischer
Follow us on: FaceBook | Twitter | YouTube
Appreciate 0
      01-13-2009, 12:53 PM   #4
Kev
Resident Anesthesiologist
Kev's Avatar
Hong Kong
182
Rep
8,815
Posts

Drives: VW bug with a misplaced engine
Join Date: Aug 2006
Location: Seattle, WA

iTrader: (24)

Garage List
Quote:
Originally Posted by Jason@Tischer View Post
Playing favorites FTL

Thanks guys
Hmm...... I like Evan@Tischer, too, but Jason is awesome as well.
__________________
kev { divinum est sedate dolorem }
Appreciate 0
      01-13-2009, 03:57 PM   #5
Evan@Tischer
BimmerPost Supporting Vendor
Evan@Tischer's Avatar
United_States
312
Rep
5,124
Posts


Drives: Honda Ridgeline
Join Date: Jul 2007
Location: Silver Spring, MD

iTrader: (45)

Send a message via AIM to Evan@Tischer
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



__________________
Evan Winstead
Internet Parts Manager, getBMWparts.com

Email getHelp@getBMWparts.com AIM: Evan at Tischer
Follow us on: FaceBook | Twitter | YouTube
Appreciate 0
      01-13-2009, 04:00 PM   #6
Hedges
Major General
Hedges's Avatar
61
Rep
5,180
Posts

Drives: 12 C63 AMG
Join Date: Jul 2008
Location: Toronto

iTrader: (8)

Quote:
Originally Posted by Evan@Tischer View Post
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



lol what the hell is that!
Appreciate 0
      01-13-2009, 04:12 PM   #7
Kev
Resident Anesthesiologist
Kev's Avatar
Hong Kong
182
Rep
8,815
Posts

Drives: VW bug with a misplaced engine
Join Date: Aug 2006
Location: Seattle, WA

iTrader: (24)

Garage List
Quote:
Originally Posted by Evan@Tischer View Post
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



LOL~
__________________
kev { divinum est sedate dolorem }
Appreciate 0
      01-14-2009, 09:12 AM   #8
BMWDriver2
Private First Class
BMWDriver2's Avatar
United_States
3
Rep
164
Posts

Drives: BMW
Join Date: Apr 2008
Location: USA

iTrader: (2)

I would also like to give my thumbs up! I ordered a couple items late on Friday evening and I received them Tuesday morning before the statement even went through. Thanks again! Awesome service!
Appreciate 0
      01-14-2009, 09:21 AM   #9
Hedges
Major General
Hedges's Avatar
61
Rep
5,180
Posts

Drives: 12 C63 AMG
Join Date: Jul 2008
Location: Toronto

iTrader: (8)

Paid for blacklines this week, sent through the mail! So far has been extremely easy dealing with them!
Appreciate 0
      01-14-2009, 07:30 PM   #10
Kev
Resident Anesthesiologist
Kev's Avatar
Hong Kong
182
Rep
8,815
Posts

Drives: VW bug with a misplaced engine
Join Date: Aug 2006
Location: Seattle, WA

iTrader: (24)

Garage List
Got my headliner parts today, gotta love Tischer~
__________________
kev { divinum est sedate dolorem }

Last edited by Kev; 01-14-2009 at 09:20 PM.
Appreciate 0
      01-15-2009, 01:08 AM   #11
ra2fanatic
Lieutenant General
ra2fanatic's Avatar
United_States
153
Rep
11,843
Posts

Drives: '08 AW E92 335i
Join Date: Feb 2008
Location: SoCal

iTrader: (30)

Garage List
Send a message via AIM to ra2fanatic
jason and evan rock!
__________________


Camden S...Stg4
Appreciate 0
      01-19-2009, 04:39 PM   #12
Ray
Member
Ray's Avatar
240
Rep
22,825
Posts

Drives: three series
Join Date: Aug 2006
Location: sfCA

iTrader: (0)

I hear good things about Tischer
Appreciate 0
      01-19-2009, 07:02 PM   #13
lpphreakx06
Professional Moose Racer
lpphreakx06's Avatar
Vietnam
107
Rep
7,340
Posts

Drives: SG 335i E92 RIP + 2015 SS M3
Join Date: Jul 2008
Location: Bellevue, Wa

iTrader: (25)

Just received my alcantra insert for the steering wheel!
Great Vendor
__________________
2015 SS/SO M3, Euro Delivered!! 2015 NOW WE WAIT

BMW Dream Team PNW Chapter, member #1
|HP Autowerks | AR DESIGN | BMW PERFORMANCE | STOP TECH | Volk Racing| AMS | ARKYM
Appreciate 0
      01-31-2009, 11:28 PM   #14
mikeokimster
Lieutenant Colonel
48
Rep
1,580
Posts

Drives: e90 jerez m3
Join Date: Sep 2005
Location: North Seattle, WA

iTrader: (9)

+1

Prices are great and so is their response time/service. Will definately consider Tischer again.
__________________
Current: 10' E90 Jerez M3 DCT
///Mods: Xpel front clip wrap, Nokya 2500k H8 halos, matte grills, IND reflectors, scoops, MS drop-in, MS track pipes, Dinan exhaust, 240E, ESS tune, BBS CHR, s04 255x35 295x30, KW Clubsports, ceramic pads
Retired: 08' E92 328i JB 6mt 212 rwhp 190 rwtq
Appreciate 0
      02-01-2009, 01:07 AM   #15
clark192
Second Lieutenant
clark192's Avatar
Bahrain
5
Rep
230
Posts

Drives: 2006 325i (EU)
Join Date: Aug 2007
Location: Bahrain

iTrader: (0)

yea these guys have awesome service. they helped me over AIM a few weeks ago for a part I was looking for, very very helpful guys. i plan on buying more stuff from Tischer since their service is so good!
Appreciate 0
      02-01-2009, 02:10 AM   #16
stimpy
Colonel
41
Rep
2,170
Posts

Drives: E92 335i
Join Date: Feb 2008
Location: Phoenix AZ

iTrader: (7)

Quote:
Originally Posted by Hedges View Post
lol what the hell is that!
Captain Winky
Appreciate 0
      02-01-2009, 02:25 AM   #17
Zimo
Second Lieutenant
Zimo's Avatar
2
Rep
295
Posts

Drives: BMW335
Join Date: Aug 2005
Location: NY

iTrader: (1)

Yup, both of them rock! Always a pleasure doing business with them.
__________________
2008 335i Coupe
AW / Coral / Aero lip / M3 lip spoiler / acs roof spoiler / Dinan Stage 2 / Rixeffect Stealth Boost Gauge
Mtech Rear / Carbon Fiber Diffuser / Cyba Titanium Quad tips / Performance Wheel 269
More mods coming soon
Appreciate 0
      02-02-2009, 11:48 PM   #18
mwl2015
Private First Class
mwl2015's Avatar
2
Rep
101
Posts

Drives: 335i
Join Date: Dec 2008
Location: GA

iTrader: (1)

i wish i could say the same about everyone else.....
Appreciate 0
      02-03-2009, 01:53 AM   #19
8krline
Second Lieutenant
8krline's Avatar
3
Rep
277
Posts

Drives: e90 330i metallic black
Join Date: Feb 2006
Location: canada

iTrader: (7)

+1000 on customer service excellence

Pmed Evan about my order and shipping, got a quick reply and helped me out with adding a last minute item to the order b4 it got shipped out
Appreciate 0
      02-05-2009, 12:20 PM   #20
txusa03
Major General
124
Rep
6,567
Posts

Drives: TS330iPPSP6MT
Join Date: Jul 2005
Location: Planet Earth

iTrader: (2)

Quote:
Originally Posted by Evan@Tischer View Post
What if Jason@Tischer and Evan@Tischer are really the same person?!? Kinda like Finkel is Einhorn, and Einhorn is Finkel????



if that is the case, then I will take my business somewhere else as I don't like to do business with freaks

__________________
under construction!
Appreciate 0
      02-07-2009, 01:46 PM   #21
stressdoc
Moderator
stressdoc's Avatar
Dominica
144
Rep
10,187
Posts

Drives: F80 YMB
Join Date: Jun 2005
Location: MO

iTrader: (0)

Got a ton of great stuff at an excellent price fast. Parts packages with all the little nuts & bolts included, no hassles, no worries.
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:52 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST