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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > JBSPEED



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      03-10-2009, 08:21 AM   #1
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JBSPEED

I felt it necessary to leave some vendor feedback to JBSPEED. Of course, as everyone already knows and has experienced, he is very prompt in answering any question at anytime of hour and has remarkable perseverence of overall coustomer service. And this is why I have chosen to relay to everyone on e90post just exactly the level of support you can expect from this vendor. I ordered 2 ACS Roof Spoilers for a friend and I's e92s. After of course answering any and all questions quickly, I received the items in about 7 days. The packaging for the items were very thorough. Unfortunately, one of the spoilers (mine ) had cracks in the paint located on both longer edges of the spoiler. After taking pictures and PMing JBSPEED about the problem, he immediately offered to reimburse me for the repainting of the spoiler here in my local area. The problem is I am located in Germany and paint is not cheap here. After explaining this to him, he then decided to ship another painted spoiler! To me, this is something that is rarely heard of. I not only received the new spoiler a week later, but JBSPEED was PMing me to check to see if I received the spoiler. The very next day (total of 7 days after notification of the problem), I received it. I just want to thank this vendor for all his efforts to ensure that the customer is always taken care of. I hope this post benefits anyone who is unsure about dealing with this particular vendor or quality of his products. Thanks again.
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      03-10-2009, 11:44 AM   #2
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Nice to hear positive feedback for a change! I will def consider this vendor in the near future. Thanks for sharing.
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      03-12-2009, 07:33 PM   #3
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I agree, JBSPEED awsome persone to work with I got my Aero lip, M3 spoiler, roof spoiler he gave me a fair price plus it was painted so everything made it to me on time and fitment was good. A+++
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      03-24-2009, 10:36 PM   #4
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Yup Thanks for the E92 grill you did a great paint job to make them the same color as my car
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      04-25-2009, 01:14 AM   #5
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Thanks JBSPEED I installed the OEM Aero Lip painted, looks great paint was done perfectly and I got it amazingly fast.

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      04-25-2009, 03:30 AM   #6
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nice feedback and good vendor
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