Letter from BMW-NA about HPFP !! - Page 3 - BMW 3-Series (E90 E92) Forum

ede92 · 05-23-2009, 07:56 PM

Got the letter for my July 08 build car. Have not had any issues going on 12K miles.

MuchMoore · 05-23-2009, 11:06 PM

Quote:

Originally Posted by ede92

Got the letter for my July 08 build car. Have not had any issues going on 12K miles.

Also recieved the letter for my July build, working on 18k at the moment. Had a limp mode, and numerous long starts, but havent killed a HPFP yet.

Tuned335i · 05-24-2009, 12:56 AM

Quote:

Originally Posted by Septro

They should recall the dam thing and put in a better HPFP

They probably would if there was a better one. New ones fail too...do a

Tuned335i · 05-24-2009, 01:01 AM

Quote:

Originally Posted by lawdude

Now that BMW acknowledges that the HPFP problem is more than anectodal my concern factor just spiked. If y'all don't hear anything from me a few months from now that would mean I'm no longer cruising in a BMW.

I don't believe this forum (E90Post.com in general) would survive if it wasn't for Lawdude overseeing the sanity here.

I would feel a lot better if they had an HPFP to install as a replacement which didn't have a fairly dismal failure rate. I don't see any evidence that this has happened yet - 2009 models are still having failures as reported on this forum.

Vudoo4u2 · 05-24-2009, 02:40 AM

my letter says 10 years or 120,000 miles (not 100k)...sweet

had some rough starts, but figuring its the spark plugs ~23k miles

Kyosho · 05-24-2009, 02:42 AM

hahaha yeah i got this letter too

i actually one of the lucky ones. my hpfp is treating me nicely

*knock on wood*

Got RPM · 05-24-2009, 07:38 AM

Quote:

i actually one of the lucky ones. my hpfp is treating me nicely

Don't feel too lucky.

I had zero symptoms until 19K, then suddenly long starts and rough acceleration. The letter says "only a small percentage of cars..." but that does you no good if you are one of the victims.

All that said this has not effected my enjoyment of the car. The fact is that innovative technology means reliability issues; top reliability means mature technology. I'd rather be on the front edge myself.

.

NYCGarbagePrince · 05-24-2009, 08:42 AM

got my letter too.. I nearly fell out of my chair laughing. It said something along the lines of... "but you most likely won't have to worry about this, since only a very small percentage of owners have problems.." I am on my 3rd fuel pump... And the job is neither a time consuming nor a expensive job to complete. I have been there and watched it get done. It is really not complicated if you are a mechanic and have the right parts/tools. Its not like fixing the hubble =x though compared to american cars it might seem like it.

Nebster · 05-24-2009, 10:33 AM

i thought you could file lemon law for a part that was replaced 3 times?

TopDown · 05-24-2009, 11:10 AM

Received the letter. Gave me a confidence boost, i.e., BMW's notification of warranty extension does not necessarily mean that the problem is not being fixed. Some high points;

"As a commitment to our customers and to demonstrate our confidence in our product, BMW will extend the emissions warranty for the high-pressure fuel pump to 10 years or 120,000 miles, whichever comes first."
"The emissions warranty extension for this component applies to your vehicle and is transferable to any subsequent purchaser of your car."
"In the unlikely event that the high-pressure fuel pump of your vehicle shows the above symptoms or any other problem, please feel free to call the nearest authorized BMW dealer for an appointment. All authorized BMW dealers will be informed of this warranty extension via a Service Information bulletin."

"No good deed goes unpunished."
-Clare Booth Luce

Mote · 05-24-2009, 11:36 AM

I just got my letter yesterday. Boy what a relief! And only after 3 failed fuel pumps!

lawdude · 05-24-2009, 12:10 PM

Your nav goes down, your seat belt caddy balks, limp mode activates - those are inconveniences. You can still get where you're going. Your HPFP goes out between Valdosta and Folkston and you better pray you don't start hearing Dueling Banjos.

Mr. 5 · 05-24-2009, 12:13 PM

I got mine the other day too.
I was surprised about the mileage though because everybody was saying 100k miles.
It's 10 years/120k miles.
I'm going to use it soon since I'm getting the long cranks.

nukezero · 05-24-2009, 12:55 PM

Well , looks like MY2009 people like me are gonna get shafted!

2009 owners still having problems and my car is en-route from Regensburgs.

nestillo335i · 05-24-2009, 05:29 PM

Quote:

Originally Posted by kryzeofkrayzie

Mine actually said 10 years or 120,000 miles.

Mine too

vinlikesred · 05-24-2009, 10:10 PM

i got the letter a couple of days ago as well.

SORRY BMW but i ain't keeping my car once my lease is up.

horrible dealer service, indifferent BMW USA... (ain't gonna start bitching but how many of u can feel me?)

nice try, though.

i'm moving up to porshce or higher end audi. and for the daily driver, there's always toyota... (and i hear hyundai is improving...)

end of rant.

aus · 05-25-2009, 01:29 AM

So is this going to include the carbon built-up on the valves?
It sounds like it's just the HPFP.

turboawdfanatic · 05-25-2009, 09:55 PM

i got the letter....it's nice to see they are officially acknowledging there's a problem. The problem I have is that the letter is somewhat vague. I have a feeling they are going to say the current pumps, are updated and not a problem. Watch them say only the original pumps are covered...and if you have/had it replaced with a current pump...those will not be covered. Maybe the reason why 2009+ are not included?

Craig@SupremePower · 05-25-2009, 10:07 PM

725 miles on the odometer and my first long crank today....

Mr. 5 · 05-25-2009, 11:05 PM

Quote:

Originally Posted by turboawdfanatic

i got the letter....it's nice to see they are officially acknowledging there's a problem. The problem I have is that the letter is somewhat vague. I have a feeling they are going to say the current pumps, are updated and not a problem. Watch them say only the original pumps are covered...and if you have/had it replaced with a current pump...those will not be covered. Maybe the reason why 2009+ are not included?

Nope. The new ones are still crap.

turboawdfanatic · 05-25-2009, 11:09 PM

Quote:

Originally Posted by Mr. 5

Nope. The new ones are still crap.

I know the new ones are crap....but my concern is whether BMW is admitting that too, or leaving the 2009's and those who had or will have pumps replaced ...screwed.

Craig@SupremePower · 05-26-2009, 12:19 AM

Dunno man but it did it this afternoon and i was pretty fuggin annoyed!!!

Quote:

Originally Posted by coldasicex5

DAMN! craig.. wtf something is going on wit gas over here in the tri-state area.. all of us having long cranks this week.. u make #5 within the past week bro

05-23-2009, 07:56 PM	#45
ede92 Lieutenant Drives: '11 328i Convertible JB/CB Join Date: Jan 2008 Location: Boston Area Posts: 480 iTrader: (0)	Got the letter for my July 08 build car. Have not had any issues going on 12K miles. __________________ Current Ride - 2011 328i Convertible - AT, Nav w/Sirius, JB/Cream Beige Past - 2008 BMW 335xi Coupe (ED), 2003 BMW 530i, 1999 BMW 528i

05-24-2009, 02:40 AM	#49
Vudoo4u2 Night Sh1ft Drives: E90 M3 Join Date: Oct 2007 Location: It's bobsled time Posts: 2,798 iTrader: (2) Garage List 2011 BMW E90 M3 [5.00]	my letter says 10 years or 120,000 miles (not 100k)...sweet had some rough starts, but figuring its the spark plugs ~23k miles __________________ Canon 14 F2.8 L II : Canon 50 F1.2 L : Canon 24-70 F2.8 L : Canon 70-200 F2.8 IS/L : Canon 5D Mark II : B+W Filters : Photo Whore

05-24-2009, 02:42 AM	#50
Kyosho Lieutenant Drives: E90 M3 Join Date: Jun 2007 Location: Irvine CA Posts: 560 iTrader: (4)	hahaha yeah i got this letter too i actually one of the lucky ones. my hpfp is treating me nicely knock on wood __________________ Understeer is when you hit the wall with the front of the car and oversteer is when you hit the wall with the rear of the car. Horsepower is how fast you hit the wall, torque is how far you take the wall with you."

05-24-2009, 10:33 AM	#53
Nebster Brigadier General Drives: E92 BMW 335i Join Date: Nov 2008 Location: Plainfield, IL Posts: 3,608 iTrader: (4)	i thought you could file lemon law for a part that was replaced 3 times? __________________ detailing in the greater chicago area. Legal Disclaimer: Anything I or anyone else says about my vehicle on this website, pertaining to modifications does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise.

05-24-2009, 11:10 AM	#54
TopDown Lieutenant Drives: '06 ///M Roadster Join Date: May 2007 Location: SoCal Posts: 519 iTrader: (0) Garage List 2006 M Roadster [0.00] 2012 335i Sedan [0.00]	Received the letter. Gave me a confidence boost, i.e., BMW's notification of warranty extension does not necessarily mean that the problem is not being fixed. Some high points; "As a commitment to our customers and to demonstrate our confidence in our product, BMW will extend the emissions warranty for the high-pressure fuel pump to 10 years or 120,000 miles, whichever comes first." "The emissions warranty extension for this component applies to your vehicle and is transferable to any subsequent purchaser of your car." "In the unlikely event that the high-pressure fuel pump of your vehicle shows the above symptoms or any other problem, please feel free to call the nearest authorized BMW dealer for an appointment. All authorized BMW dealers will be informed of this warranty extension via a Service Information bulletin." "No good deed goes unpunished." -Clare Booth Luce __________________ Mine E85 ///M Roadster, Black Sapphire on Black/Aluminum/Prem/Hot Seats/Nav/Clear Windblocker "Kompromisslos Aufregend" Hers F30 335i Sedan, Modern Line, Jet Black on Oyster, Technology Pkg, Parking Pkg, Premium Pkg, Heated Seats

05-24-2009, 08:42 AM	#52
NYCGarbagePrince Major Drives: X6 50i Join Date: Aug 2007 Location: NYC Posts: 1,437 iTrader: (0)	got my letter too.. I nearly fell out of my chair laughing. It said something along the lines of... "but you most likely won't have to worry about this, since only a very small percentage of owners have problems.." I am on my 3rd fuel pump... And the job is neither a time consuming nor a expensive job to complete. I have been there and watched it get done. It is really not complicated if you are a mechanic and have the right parts/tools. Its not like fixing the hubble =x though compared to american cars it might seem like it.

05-24-2009, 11:36 AM	#55
Mote Colonel Drives: 2008 E92 - 1991 E30 Join Date: Jan 2008 Location: Beverly Hills, CA Posts: 2,151 iTrader: (0)	I just got my letter yesterday. Boy what a relief! And only after 3 failed fuel pumps!

05-24-2009, 12:10 PM	#56
lawdude Colonel Drives: 335i ZPP ZSP TiAg MT Join Date: Jul 2006 Location: Georgia Posts: 2,262 iTrader: (1)	Your nav goes down, your seat belt caddy balks, limp mode activates - those are inconveniences. You can still get where you're going. Your HPFP goes out between Valdosta and Folkston and you better pray you don't start hearing Dueling Banjos. __________________ What do I know? I'm insane. Last edited by lawdude; 05-24-2009 at 01:33 PM. Reason: speeling

05-24-2009, 12:13 PM	#57
Mr. 5 Modder Raider Drives: e36 325i Join Date: Apr 2007 Location: Surf City, HB Posts: 8,611 iTrader: (31) Garage List 2007 e90 335i [4.00]	I got mine the other day too. I was surprised about the mileage though because everybody was saying 100k miles. It's 10 years/120k miles. I'm going to use it soon since I'm getting the long cranks. __________________ e36 325i e90 335i--SOLD Best 60-130-------------9.15 Seconds------------------WWW.MR5RACING.COM

05-24-2009, 12:55 PM	#58
nukezero Major Drives: '09 335I Cpe Join Date: Sep 2008 Location: Sunny Socal Posts: 1,101 iTrader: (2)	Well , looks like MY2009 people like me are gonna get shafted! 2009 owners still having problems and my car is en-route from Regensburgs. __________________ 2009 335i 6MT - M-Sport - Cobb AP Tune

05-24-2009, 10:10 PM	#60
vinlikesred Private First Class Drives: 335i '08 Join Date: Mar 2008 Location: usa Posts: 168 iTrader: (0)	i got the letter a couple of days ago as well. SORRY BMW but i ain't keeping my car once my lease is up. horrible dealer service, indifferent BMW USA... (ain't gonna start bitching but how many of u can feel me?) nice try, though. i'm moving up to porshce or higher end audi. and for the daily driver, there's always toyota... (and i hear hyundai is improving...) end of rant.

05-25-2009, 01:29 AM	#61
aus Major General Drives: M3 Join Date: Jul 2005 Location: Seal Beach, CA Posts: 6,181 iTrader: (5)	So is this going to include the carbon built-up on the valves? It sounds like it's just the HPFP. __________________ Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."

05-25-2009, 09:55 PM	#62
turboawdfanatic converted to rwd Drives: 335i Join Date: Nov 2007 Location: US Posts: 497 iTrader: (5)	i got the letter....it's nice to see they are officially acknowledging there's a problem. The problem I have is that the letter is somewhat vague. I have a feeling they are going to say the current pumps, are updated and not a problem. Watch them say only the original pumps are covered...and if you have/had it replaced with a current pump...those will not be covered. Maybe the reason why 2009+ are not included?

05-25-2009, 10:07 PM	#63
Craig@SupremePower BimmerPost Supporting Vendor Drives: '12 Dodge Durango R/T Join Date: Mar 2008 Location: New Jersey Posts: 75,003 iTrader: (14)	725 miles on the odometer and my first long crank today.... __________________

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