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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > Australia > Dealer tries to screw us on trade-in



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      06-13-2009, 06:46 PM   #23
MFKN3
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which stealership?
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      06-14-2009, 06:49 PM   #24
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Quote:
Originally Posted by xsboost View Post
which stealership?
OP indicated it was Col Crawford in Brookvale

Quote:
Originally Posted by Beejay View Post
After we talked around the edges a bit and I asked how the gain for the dealership of $1500 now would sit with the loss of future business and referrals, he complained about being 'blackmailed' and bluntly suggested we sell the car privately if we're so convinced we're getting a rough deal from them.
I still would not accept this as an outcome. Might be worthwhile to remind the manager that there used to be a large BMW dealership in Artarmon & Pennant Hills that due to poor customer service & trade practices is now selling Audi's and Mitsubishi's.

Perhaps writing a letter or email to BMW Australia might help you cause?

I remember when we had issues with my wifes Honda the only way I got the problems rectified was by sending an email to the local managing director of Honda Australia.
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      06-14-2009, 07:57 PM   #25
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What your Taking Delivery from "Col Crawford Col CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol Crawford" Make this turn up in any Google search


They were trying to sell me an M3 that they forgot to mention had been training cars I think they still have a couple of them Stealerships alright

If it were me I'd let the new car sit there till I sold my old one they will soon get annoyed with it sitting there and come back with some deal. It's like any business it cost them money if cars are sitting on the floor not being paid for. At least their credit limit is affected
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      06-14-2009, 09:04 PM   #26
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I really can't emphasis this enough. A word of advice to all BMW owners and buyers - should avoid this particular dealership at all cost!!
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      06-15-2009, 06:51 AM   #27
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Quote:
Originally Posted by paw55h View Post
What your Taking Delivery from "Col Crawford Col CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol CrawfordCol
I figured i'd just google [Col Crawford BMW] for the fun of it...
Look what popped up on the 1st page http://forums.eurocca.net/showthread.php?t=31933
Page 2 http://www.notgoodenough.org/viewtopic.php?t=35500
Can't find this thread on the list yet... we must need more references!
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      06-17-2009, 06:01 PM   #28
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worked out in the end ...

... and just to wrap up this one:

Ended up selling the Vectra privately (an opportunity presented itself). I think the dealer's objective was to not have another used car in the yard as the business seems slow. Doesn't help with developing any feelings of loyalty, though, so think they shot themselves in the foot.
Took delivery of the Beemer yesterday and it is beautiful, of course.
That new car smell is overwhelming though. And I can't open the windows yet while the tinting is drying ....
Will put some pictures into the 'BMW Garage' over the weekend...

Thanks again for all the comments and support.
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      06-17-2009, 06:48 PM   #29
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congrats mate! glad everything works out in the end...

look forward to seeing the photos of your spanking new 320d!!
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      06-17-2009, 07:45 PM   #30
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Hope u sell your Vectra at the price that u wanted.

Congrad on new car
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