Help, dealer telling the truth? - BMW 3-Series (E90 E92) Forum

x7original4x · 08-28-2009, 09:34 AM

Due to a fender bender water somehow leaked into the trunk compartment and shorted out my amplifier. Now, it's all covered under warranty however the dealer is saying after they install the new amp, new software has to be loaded up to "synchronize" the car with the new amp. This is including the engine management system. Does this sound right to you guys? thank a lot

joec500 · 08-28-2009, 09:58 AM

Quote:

Originally Posted by x7original4x

Due to a fender bender water somehow leaked into the trunk compartment and shorted out my amplifier. Now, it's all covered under warranty however the dealer is saying after they install the new amp, new software has to be loaded up to "synchronize" the car with the new amp. This is including the engine management system. Does this sound right to you guys? thank a lot

Yes... This sounds possibly as everything is connected on the fiberoptic network and whenever anything is added, generally you need to run some software updates to make sure it syncs up. Also, in general BMW likes to update the software on the cars when a newer software version is available.

x7original4x · 08-28-2009, 10:05 AM

Quote:

Originally Posted by joec500

Yes... This sounds possibly as everything is connected on the fiberoptic network and whenever anything is added, generally you need to run some software updates to make sure it syncs up. Also, in general BMW likes to update the software on the cars when a newer software version is available.

Thanks, so no way of avoiding the new prog. update?

blisstik · 08-28-2009, 10:12 AM

You can request it but I doubt they will. You can't tell them to fix something and tell them how its done. They got their protocol.

Quote:

Originally Posted by x7original4x

Thanks, so no way of avoiding the new prog. update?

jonm42 · 08-28-2009, 10:45 AM

I had something real similar happen (down to the fender bender, flooded amp, plus a full vente mocha into the dashboard and my lap) and as far as I know they did NOT do a s/w update.

GB///M3 · 08-28-2009, 10:57 AM

When i had the dealer install the sirius sat radio in my car, they had to reprogram it in order for it to work. I wish i knew which version software they put in, but i know it's newer than what i had before because i dont have "sticky" brakes when i release them when the car is in drive on cold starts.

08-28-2009, 09:34 AM	#1
x7original4x Private First Class Drives: 335i Join Date: Nov 2006 Location: South Florida Posts: 194 iTrader: (0)	Help, dealer telling the truth? Due to a fender bender water somehow leaked into the trunk compartment and shorted out my amplifier. Now, it's all covered under warranty however the dealer is saying after they install the new amp, new software has to be loaded up to "synchronize" the car with the new amp. This is including the engine management system. Does this sound right to you guys? thank a lot __________________ Legal Disclaimer: Anything I or anyone else says about my vehicle on this website(e90post.com or any affiliated sites), pertaining to modifications, is only to gain acceptance from my/our peers, and does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise.
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08-28-2009, 10:45 AM	#5
jonm42 Captain Drives: too fast for conditions. Join Date: Feb 2007 Location: Portland, OR Posts: 615 iTrader: (2)	I had something real similar happen (down to the fender bender, flooded amp, plus a full vente mocha into the dashboard and my lap) and as far as I know they did NOT do a s/w update.

08-28-2009, 10:57 AM	#6
GB///M3 Lieutenant Drives: 2008 335i, 2013 M3 Join Date: Apr 2009 Location: Chicago Posts: 491 iTrader: (0) Garage List 2013 M3 [5.00] 2008 335i [5.00]	When i had the dealer install the sirius sat radio in my car, they had to reprogram it in order for it to work. I wish i knew which version software they put in, but i know it's newer than what i had before because i dont have "sticky" brakes when i release them when the car is in drive on cold starts.