Originally Posted by gofast!
The worst part about this whole situation is that if anything needs to be replaced under warranty you have to actually remove the part, ship it back to KW to be analyzed, and then wait for them to ship a replacement part back to you. All the while your car sits undriveable in the mechanic's garage.
It seems to me it'd be much easier for them to ship you the replacement part and bill you for it upfront and then credit this back to you once you send the faulty unit back to them. Now I'm on the hook for both the labor to uninstall and reinstall the coilover in addition to the cost of a rental car for God knows how many days the replacement part is in transit. Brilliant.
My stock suspension isn't looking so bad after all.
yep. it took about a month to get the part out and back to me. you can always either replace just one corner or both corresponding corners but then you are driving like a rake.
other option is to buy one (~$600 a shock) but then the front shocks are diff part numbers...rears are the same and you can have a spare