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      10-19-2009, 09:18 AM   #111
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Quote:
Originally Posted by edowen View Post
BMW read this forum, I would strongly suggest the OP removes this thread until a repair is complete....

my thoughts exactly....
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      10-19-2009, 09:24 AM   #112
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Dont put the guy off discussing it.... Knowledge if incidents like this will help people in the future...
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      10-19-2009, 10:26 AM   #113
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Mikey,

very sorry to hear this.

Just to put your mind, and everyone's mind at that, at ease -

1) We do not strap cars down hard at all, we use the front chocks to control how far forward the car moves
2) We do not strap at the rear trailing arm, not a good place to choose!
3) We have dynoed more E9x's than probably anyone
4) G-Power 620+hp car was dynoed nearly 30 times on our dyno. No issues
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      10-19-2009, 11:00 AM   #114
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well sometning is seriously wrong here BMW Soper have just called me and they have told me that this part has has a big impact at some time or that it has been straped down by something

No warranty is provided potential cast 5k Iam really upset now , just can't believe it as I don't have this amount of money and can't prove how the damage has occured I am stuffed?


Sytner have been informed by me and they are going to call Soper now to discuss it further


What the hell is going on I can confirm that my milage is no mere than 900 miles of me driving the car

Soper said about my mods ie diffuser ,splitter etc being a real bad sign and that the person who put them on most likely did the damage ? WHY

I told Him that I put them on and he went oh right ! whats that all about

just feel like crying now.
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      10-19-2009, 11:06 AM   #115
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Calm down mate... Listen.... YOU CANT SORT ANYTHING ON A MUDDLED head.

Calm the hell down, make a Brew.. chill. Everything will get resolved....

It wont cost 5k to fix im sure mate. If it means going elsewhere you will need to do so.

The previously owner must have wacked it then. I would speak to the DVLA try and get hold of the previous owner name and address to speak to them/ DVLA dont usually give out stuff unless there was an accident etc...

You have though almost had a scary accident.
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      10-19-2009, 11:16 AM   #116
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Quote:
Originally Posted by MIKEYBMW1 View Post
Soper said about my mods ie diffuser ,splitter etc being a real bad sign and that the person who put them on most likely did the damage ?
Did you ask if he had injected Heroine into his eyeball this morning?

Coz he is definately on smack.

Matt
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      10-19-2009, 11:35 AM   #117
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Mate, might be worth trying to get in touch with the previous owner and asking a few polite questions, you never know, may find out if it has been on flatbed etc?

Marcus
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      10-19-2009, 11:46 AM   #118
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Mike............deep breath ok.

They need to prove why they believe it's not a warranty claim, not just say it. The onus is not on you to prove that it is a warranty claim as the warranty is there to protect you as the customer.

Get in touch with BMW customer services so you have in theory a third party mediator. You know all the facts surrounding the purchase of your car and obviously the events that transpired whilst driving it yesterday.

Consider seeking legal advice. You are 'emotionally' involved.

The personal opinions of an employee of the dealership relating to external cosmetic mods are not required or warranted. Make a note that you find his comments unhelpful and unprofessional. They're doing what they do best with such comments and that is trying to cop out of doing the repair under warranty.
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      10-19-2009, 12:14 PM   #119
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Quote:
Originally Posted by dxb335d View Post
Calm down mate... Listen.... YOU CANT SORT ANYTHING ON A MUDDLED head.

Calm the hell down, make a Brew.. chill. Everything will get resolved....

It wont cost 5k to fix im sure mate. If it means going elsewhere you will need to do so.

The previously owner must have wacked it then. I would speak to the DVLA try and get hold of the previous owner name and address to speak to them/ DVLA dont usually give out stuff unless there was an accident etc...

You have though almost had a scary accident.
Have to laugh Carl

Having read your previous threads on an oil service, stone chipped bonnet and more recently your iPhone, who the f@ck are you to tell someone to calm down.

.
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      10-19-2009, 12:20 PM   #120
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Quote:
Originally Posted by edowen View Post
BMW read this forum, I would strongly suggest the OP removes this thread until a repair is complete....
+1, PM sent earlier.

Openly discuss your issues but factual, without emotion and definately without the personal assumptions floating around on the previous pages from others.

Ask the dealer to get a BMW warranty/technical expert into the dealer to meet with you and back it up with a call to customer services. Get all facts, purchase info and subsequent conversations in to a clear summary. Good Luck
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      10-19-2009, 12:35 PM   #121
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Originally Posted by carrerarsr View Post

Openly discuss your issues but factual, without emotion and definately without the personal assumptions floating around on the previous pages from others.
Very true.

Not nice to experience. But calm approach required.

D.
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      10-19-2009, 12:41 PM   #122
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They need to prove it was you that did the damage. If it was the previous owner, that isnt your fault - you bought it from BMW right?


Have you had it on a rolling road?
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      10-19-2009, 12:51 PM   #123
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yes, calm down....and think ...

they will "try" to say that you caused the damage in the first instance....and they will have to prove it...and on your side, you will need to find proof that it was actually damaged well before you bought the car....
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      10-19-2009, 12:53 PM   #124
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Quote:
Originally Posted by edowen View Post
They need to prove it was you that did the damage. If it was the previous owner, that isnt your fault - you bought it from BMW right?
I'd agree. You need them to prove the impact in the last 700 miles of ownership. If they can't and the previous owner had an involvement in this then it should be BMW's warranty as an AUC car covering this.
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      10-19-2009, 12:54 PM   #125
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Quote:
Originally Posted by edowen View Post
They need to prove it was you that did the damage.
So, conversely if they can't ?

A fridge falls on my car and they can't prove I did it doesn't mean warranty will cover it.

It is an abnormal failure of a part. It is unusual. Apportioning proven blame to the cause is a minefield for both parties.

Cheaper for both to find a solution.

D.
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      10-19-2009, 12:55 PM   #126
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Firstly, Mikey...I'm glad you're ok.

I've been following this thread quietly since the beginning. I think ///ajd has posted some of the most valid points so far.

That arm is specifically designed for great strength in compression but only if in it's original manufactured condition. Any deformity in this part due to manufacturing defect, use as a strapping point (for whatever reason) or from impact will immediately introduce a huge weakness.

Again, as ///ajd has pointed out, the design of this item suggests to me that it has been designed to fail in a very particular and predictable manner, I would hazard as a safety feature, if it were to fail in any other way (i.e. upwards, fowards or backwards) it is highly likely to cause more damage or worse still interfere so severely with the handling of the car that it would have been impossible to recover.

I have a feeling that Mikey owes a (however slight) debt of gratitude to the engineers at BMW. Had that part failed in any other manner he might not have been able to control the car coming out of that fateful corner.

Looking at that part and having some idea as to the princples of trailing arm suspension setups it also suggests to me that it's been designed to deform should the associated wheel take a knock. This designed deformation I would think is designed to act as a crumple zone, dissipating impact energy rather than letting it transfer into the mounts/subframe/chassis. This protects these (much more expensive parts) from damage.

As for the issue not being picked up on the AUC checks, this could be because it's not something they check? Approved Used checks rarely go into this sort of detail (unless you're talking about a Ferrari or something). Also the damage might have been so slight that it wouldnt get picked up on a visual check. Microscopic levels of damage could have been caused due to the original event but then over time, as this component has been taking load through it, the metal has fatigued until there's been a catastrophic failure.

I'm not 100% sure you will have much luck trying to get in touch with the previous owner but you might have more joy if you ask the dealer from whom you purchased from to do so on your behalf. But again, I think it's highly unlikely that this will garner any fresh information. The previous owner is going to act in complete ignorance to save themselves any potental hassle, though perhaps if they were told that the car was nearly involved in a big accident it might tug on their heart-strings a little.

Did Soper say anything about the other side? Does that look ok and in it's virgin state? If so I think it's pointing towards a knock on that wheel. As others have stated it's highly likely that the previous owner (or someone else, possibly someone from the dealership you bought from who took the car for a spin??) has got out of shape on a bend and beaned that wheel against a curb.

I hope you get it sorted mate...but most important of all you made it home in one piece.
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      10-19-2009, 12:57 PM   #127
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Insist that the damage must have been made on impact (before your ownership)....and not dyno strapping or mods! (do not even mention dyno etc)....BMW will always blame aftermarket mods!!!....


They sold you a car that is not fit for purpose and a health hazard....You nearly died!...When was the last service done? ...Consider time and mileage from when you bought the car up until the part failure.
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      10-19-2009, 01:00 PM   #128
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Firstly I'm glad to hear that it has nothing to do with the rolling road.

Secondly where on earth did the 5K repair figure come from? Did they find additional damage?
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      10-19-2009, 01:22 PM   #129
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Guys I have a real problem here can a Moderator please suspend this thread straight away as I am in discussions with certain individuals at the moment and I don't want to cause any damage to any body's reputation.

The end for now please.


Michael
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      10-19-2009, 01:28 PM   #130
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Quote:
Originally Posted by MIKEYBMW1 View Post
Guys I have a real problem here can a Moderator please suspend this thread straight away as I am in discussions with certain individuals at the moment and I don't want to cause any damage to any body's reputation.

The end for now please.


Michael
Mikey, I think the whole thread should be removed without further delay.
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      10-19-2009, 01:35 PM   #131
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I don't want the thread removed as I am still waiting for a phone call from someone ,

BMW WILL NOT ACCEPT RESPONSIBILTY!!!!!!!!!!!

But they think they may know what has caused it I can't go into details as I say

Please beare with me on this but I will say it is nothing that I have done to the car directly


Now please Toni, Viv can you block the thread

I will reopen when things are resolved hopefully within 24 hours

Michael.
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