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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Do you like going to the dealership?



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      12-02-2009, 12:07 PM   #1
amlebede
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Do you like going to the dealership?

Do you like going to the dealership? Or do you try to avoid that place?
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      12-02-2009, 12:16 PM   #2
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I do like going to my dealership they treat me very well and i get my car washed and vacuumed there free every week the do it free. free coffee and ice cream. lol
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      12-02-2009, 12:18 PM   #3
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      12-02-2009, 12:21 PM   #4
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yes
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      12-02-2009, 12:38 PM   #5
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Quote:
Originally Posted by wizardsway View Post
I do like going to my dealership they treat me very well and i get my car washed and vacuumed there free every week the do it free. free coffee and ice cream. lol
hehe we most go to the same dealership Fields?
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      12-02-2009, 12:47 PM   #6
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I am very impressed with mine. They were curteous, accomodating, and very professional. (I just had both turbo's replaced... no issues, and they actually diagnosed the issue, instead of just replacing parts.)
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      12-02-2009, 12:53 PM   #7
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I enjoy using the coffee machine that apparently costs more to maintain than a BMW lol
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      12-02-2009, 12:59 PM   #8
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I like my dealership but they will never see me again after the warranty is up.
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      12-02-2009, 01:06 PM   #9
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BMW of Austin has a small movie room, a barista, etc so yes : )

and I get to test drive cars while I'm there too... this could get expensive
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      12-02-2009, 01:08 PM   #10
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Quote:
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I enjoy using the coffee machine that apparently costs more to maintain than a BMW lol
Haha yea I saw that machine and was thinking " interesting" to myself as I was getting a cup of coffee..I wonder how many HPFP's that thing has gone through
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      12-02-2009, 01:20 PM   #11
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Haha yea I saw that machine and was thinking " interesting" to myself as I was getting a cup of coffee..I wonder how many HPFP's that thing has gone through
Hahahaha LMAO, I'm sure it has quite a bit of expensive repairs.

Experienced my first dealer service yesterday, and although they were very friendly and attempted to treat me well, my car is still there after being told it would take 1.5 hours.

I was told there were no loaner cars even though I requested one when I made the appointment. After waiting around for 3 hours I was told I would get one. After another 30 minutes of waiting there were 3 loaner cars sitting outside, and an enterprise guys pulls up with a toyota for me to drive. WTF? (Luckily I did not get fired for taking a 4 hour "lunch" break)

I was then told my car would be done by the end of the day. I called around 6pm last night and was told it would be done by this morning because they had to order a new seatbelt assembly. Its 1:18 PM and I still haven't gotten a call.
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      12-02-2009, 01:28 PM   #12
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Shieldze, my dealer is the same way. They treat me very nice and do a great job, but they always take a long time. Try and get used to it, have patience, and enjoy putting miles on a loaner, not your car.
And I guess going forward, when you make an appointment, mention that the last time you scheduled a loaner you didn't get it, and you can't afford to spend so much time at the dealer. They should pay special attention to that need.
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      12-02-2009, 01:28 PM   #13
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Quote:
Originally Posted by Shieldze1025 View Post
Hahahaha LMAO, I'm sure it has quite a bit of expensive repairs.

Experienced my first dealer service yesterday, and although they were very friendly and attempted to treat me well, my car is still there after being told it would take 1.5 hours.

I was told there were no loaner cars even though I requested one when I made the appointment. After waiting around for 3 hours I was told I would get one. After another 30 minutes of waiting there were 3 loaner cars sitting outside, and an enterprise guys pulls up with a toyota for me to drive. WTF? (Luckily I did not get fired for taking a 4 hour "lunch" break)

I was then told my car would be done by the end of the day. I called around 6pm last night and was told it would be done by this morning because they had to order a new seatbelt assembly. Its 1:18 PM and I still haven't gotten a call.
which dealer was this? fairfax bmw? theyre usually on point..

i love goin to the dealership..i feel like im at home..i get to be around nothing but BMW's and sometimes i see hot girls there....im in heaven ahha.
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      12-02-2009, 01:37 PM   #14
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Quote:
Originally Posted by Skeet703 View Post
which dealer was this? fairfax bmw? theyre usually on point..

i love goin to the dealership..i feel like im at home..i get to be around nothing but BMW's and sometimes i see hot girls there....im in heaven ahha.
Yup, BMW of Fairfax. I heard good things and honestly I was treated very well, I'm just pretty upset at missing 4 hours of work (of course, I'm busy as hell this week) and the fact that I still haven't heard from them.
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      12-02-2009, 01:58 PM   #15
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Originally Posted by Shieldze1025 View Post
Yup, BMW of Fairfax. I heard good things and honestly I was treated very well, I'm just pretty upset at missing 4 hours of work (of course, I'm busy as hell this week) and the fact that I still haven't heard from them.
I go to Fairfax also, service is good, but they do take a long time...i think its because they're always PACKED. Im sure half the people that drive up dont have any appointments. My SA is a cool dude...so ive never had any problems with loaner cars even when other people have been waiting for an hour or so.
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      12-02-2009, 01:59 PM   #16
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don't like going to the dealership but i don't try to avoid it
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      12-02-2009, 02:13 PM   #17
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It always makes me want a new car.
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      12-02-2009, 02:17 PM   #18
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I don't mind going to mine, they were nice and professional but I try not to go... it just spends time, even if you get a loaner. Although when the car needs it, it needs it.
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      12-02-2009, 02:19 PM   #19
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My dealer is pretty good when I really need them but I don't use them for anything I can do myself like oil changes because they charge 60 bucks in a bogus data fee to reset the oil life monitor.
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      12-02-2009, 03:40 PM   #20
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I dont like to go but mine is very helpful and really tries to take care of my needs under warranty and has done a very good job so far.
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      12-02-2009, 04:24 PM   #21
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It depends, I do not let then wash my car because they scratch it, I asked them to fix many of my rattles and not one was fixed. But I do feel happy when they get things done correctly.
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      12-02-2009, 04:30 PM   #22
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Quote:
Originally Posted by 07E92TT View Post
It always makes me want a new car.
+1 my 2008 always feels old when I go there.
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