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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Mechanical Maintenance: Break-in / Oil & Fluids / Servicing / Warranty > bmw maintenance sucks!



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      01-20-2010, 02:58 PM   #1
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bmw maintenance sucks!

wtf brakes squeaking like a mother fu.... and they want me to pay for the diagnose as maintenance nor warranty covers it.....WTF?! just venting i guess....gonna try another dealership (but kinda disappointed when they asked me to pay for the diagnosis and repair)
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      01-20-2010, 03:02 PM   #2
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dam that is crap, i wanna see how this turns out.
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      01-20-2010, 03:16 PM   #3
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Interesting...keep us posted.
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      01-20-2010, 03:20 PM   #4
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Depends on your dealer

Quote:
Originally Posted by e90fanatic View Post
wtf brakes squeaking like a mother fu.... and they want me to pay for the diagnose as maintenance nor warranty covers it.....WTF?! just venting i guess....gonna try another dealership (but kinda disappointed when they asked me to pay for the diagnosis and repair)
My dealer just went in and replaced the squeaky rear brake sensor (and pads since they were at it) without giving me any BS.
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      01-20-2010, 03:23 PM   #5
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the dealership didn't make me pay for anything when they fixed my squeaking brake problem.

try somewhere else.
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      01-20-2010, 03:46 PM   #6
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What dealership is this, I've never been questioned or worried about having to pay, they fix it and I'm on my way.
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      01-20-2010, 03:50 PM   #7
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thanks guys for your input. it's Difeo / BMW of Tenafly. I was forced/had no choice but to go there so I can get my extended warranty stuff taken care of but crap happened (it always does), and they wanted me to stay for an hour or two so I went to their service dept and asked if they can look at it. 5 minutes later, the SA came to me and said that I'd have to cough up some $$$ for them to check....i even questioned if either warranty or maintenance should cover it and he said no. At the same time, my passenger side mirror has been aiming to the sky like a solar panel...its ridiculous of the quality these cars have and dealer standards
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      01-20-2010, 04:49 PM   #8
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Quote:
Originally Posted by e90fanatic View Post
wtf brakes squeaking like a mother fu.... and they want me to pay for the diagnose as maintenance nor warranty covers it.....WTF?! just venting i guess....gonna try another dealership (but kinda disappointed when they asked me to pay for the diagnosis and repair)
CPO or factory warranty?

First 4yr /50k miles brakes are included. Is this you? Extended Maintenance may require a small deductible. CPO warranty does without a doubt but I don't think brakes are covered. Did you not read your warranty documentation?
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      01-20-2010, 05:29 PM   #9
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dude take it to paul miller, had the same problem last year! it was a mad rear brake sensor. they should replace it for FREE lol
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      01-20-2010, 07:04 PM   #10
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Originally Posted by Socom View Post
CPO or factory warranty?

First 4yr /50k miles brakes are included. Is this you? Extended Maintenance may require a small deductible. CPO warranty does without a doubt but I don't think brakes are covered. Did you not read your warranty documentation?
yea i know dude...but the SA is a dumbass. kept asking how old is my car. It's a e92! how old can it get?! 3 years TOPS if it was a 2007. anyways, it's still under factory warranty since i bought it new (i was purchasing the extended warranty from bmw at the same time)
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      01-20-2010, 07:05 PM   #11
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Originally Posted by JBiddy View Post
dude take it to paul miller, had the same problem last year! it was a mad rear brake sensor. they should replace it for FREE lol
hmm....maybe ill just do that...never thought of paul miller...made an appt for morristown bmw...lemme give paul a call tmr
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      01-21-2010, 08:28 AM   #12
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yea i know dude...but the SA is a dumbass. kept asking how old is my car. It's a e92! how old can it get?! 3 years TOPS if it was a 2007. anyways, it's still under factory warranty since i bought it new (i was purchasing the extended warranty from bmw at the same time)
I concur..SA is a DA
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      01-21-2010, 10:43 AM   #13
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hmm....maybe ill just do that...never thought of paul miller...made an appt for morristown bmw...lemme give paul a call tmr
Yea dude go to paul miller. They are much more lenient. The only give problems to people with piss poor atitudes so be on your best behavior.
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      01-21-2010, 11:39 AM   #14
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Originally Posted by e90fanatic View Post
yea i know dude...but the SA is a dumbass. kept asking how old is my car. It's a e92! how old can it get?! 3 years TOPS if it was a 2007. anyways, it's still under factory warranty since i bought it new (i was purchasing the extended warranty from bmw at the same time)
which SA did you deal with, few at difeo but overall my experience there hasn't been so great.
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      01-21-2010, 11:44 AM   #15
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rear brake sensors on some e9x models, presumably earlier models, are having those sqeaking problem. i brought it up last summer sometime and shop foreman was able to find that somewhere over their computer and told me it is known issue. they not only replaced rear sensor, but also replaced brake pad and rotor on both FRONT AND REAR.
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      01-21-2010, 12:03 PM   #16
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Quote:
Originally Posted by Dubbedown View Post
which SA did you deal with, few at difeo but overall my experience there hasn't been so great.
i think jon something....the guy that sits far left of the service dept. i actually wrote a complaint about them 2 years back....sad to say, even after changing the name to BMW of Tenafly..don't see any improvement whatsoever
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      01-21-2010, 12:04 PM   #17
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Quote:
Originally Posted by hun77777 View Post
rear brake sensors on some e9x models, presumably earlier models, are having those sqeaking problem. i brought it up last summer sometime and shop foreman was able to find that somewhere over their computer and told me it is known issue. they not only replaced rear sensor, but also replaced brake pad and rotor on both FRONT AND REAR.
awesome..hopefully they will fix it. i dont mind if i dont get new stuff but make that noise gooooooooo away...
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      01-21-2010, 01:41 PM   #18
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my SA told me only way to fix that is to replace brake sensor with new one. i hope your dealer fix this problem and everything goes well
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      01-21-2010, 03:21 PM   #19
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I had squeaky brakes in the rear, took it to the dealership, they heard the noise and i left the car with them. I came back and they told me the sensor was not the problem as was possibly the reason according to the service bulletin. All they did was clean the rotors and pads and the SA told me they could charge me for the diagnosis and cleaning of my brakes. They did not charge me but I asked him how that would have been fair if they had charged me, because when i arrrived even they thought it was a warranty issue and the noise was likely the known issues with the sensors. How could they just say, well it was not the sensor so it is not a warranty issue, we cleaned the brakes, no more squeak, here is your bill ?? I was fortunate, but some of these dealers are tricky to deal with and i know a guy who will take his car to several different dealers if he was not satisfied with the work or there was no resolution at the previous dealership visit.
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      01-21-2010, 03:54 PM   #20
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I had squeaky brakes in the rear, took it to the dealership, they heard the noise and i left the car with them. I came back and they told me the sensor was not the problem as was possibly the reason according to the service bulletin. All they did was clean the rotors and pads and the SA told me they could charge me for the diagnosis and cleaning of my brakes. They did not charge me but I asked him how that would have been fair if they had charged me, because when i arrrived even they thought it was a warranty issue and the noise was likely the known issues with the sensors. How could they just say, well it was not the sensor so it is not a warranty issue, we cleaned the brakes, no more squeak, here is your bill ?? I was fortunate, but some of these dealers are tricky to deal with and i know a guy who will take his car to several different dealers if he was not satisfied with the work or there was no resolution at the previous dealership visit.
yea...thats the key issue "tricky dealers" and there are no clear-cut definitions of these problems and BMW's responsibility. The no-cost maintenance is a giant BS. 15000 miles for 1 oil change? lol...honestly I rather foot $700 for 4 years of maintenance from audi and it covers oil changes every 7500 miles.
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