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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > $500+ diagnosis....$1700 quote!!



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      06-10-2010, 06:38 PM   #1
fdriller9
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Angry $500+ diagnosis....$1700 quote!!

EDIT: If you don't want to read this pissed off rant of mine...look at post #35. Kinda sums it up. But reading the whole thing will give you the whole story. Obviously.


So I have error code P0442, Evaporative Emission (EVAP) System Small Leak Detected. Brought it to a dealer near my aunt's house and told the SA that my car is throwing this code and I know that there is a leak in my EVAP system. I also asked them to check my brake booster as my check valve is leaking and causing my brake pedal to become hard to depress after a few hours when starting the car. I drop off my car at 7:45AM and get a call from the SA around 2PM giving me an update. He says that the car has been on the lift for 2 and 1/2 hours and that they finally found the problem. He gives me a quote of $1700 for the hose that goes from the fuel tank to the EVAP system. $670 to replace the check value. OK so these problems aren't worth it for me to fix at the dealer. So I tell him to put it all back together. Then he tells me I have to pay for labor because they assumed it was going to be under CPO warranty. He mentioned earlier that he would call me if any charges would have to be made. Well since the car has been on the lift for 2 and 1/2 hours and it will take another 1 or 2 to reassemble my car, I have to pay $500+ for labor. The SA did NOT ask me before hand if he could start removing panels. I was expecting a simple leak test (smoke test) to be run and that was it. He was nice enough to take pictures of the area before reassembling the car. I don't think I should be held accountable for these charges. He never asked me if he could continue to remove panels to further diagnose the problem. He said we had to because we didn't know if it was covered under CPO warranty. CPO warranty, as per bmwusa.com, clearly states that hoses (except for a few like power steering) are NOT covered under CPO warranty. Well knowing this, why would you start taking apart the car to further diagnose my EVAP system. It is obviously apparent that a hose is leaking because the EVAP system is mainly hoses. I told the SA that it lied within the EVAP system so there's nothing else to consider. Now, I got in an accident earlier this year and some welding was done to the rear axle carrier...the SA knows this and said to me "regardless of whather or not this had to do with otherside influences, it is still not covered under CPO warranty." The quote for the EVAP system is for 11+ hours of labor which includes dropping the fuel tank, rear axle carrier, and a bunch of suspension components. I'm not mad at that...I'm mother f'in pissed at the fact that he "assumed" it would be under CPO and continued to work on the car. I am meeting with him tomorrow morning after he talks wit his boss. The only thing I am willing to pay for is an hour of labor and for the smoke test....that's absolutely mother f'in it. If I don't win, this goes straight to BMW NA. I'm not going to mention the name yet because I want to see if this gets resolved tomorrow.

I have attached a diagram of the EVAP system and the pictures from my SA.

I believe the hose that has a hole in it is either #10 or #11. $20 or $30 part...$1700 to replace....ridiculous.
http://www.realoem.com/bmw/showparts...19&hg=16&fg=10

[IMG]http://i714.photobucket.com/albums/ww146/*********/photo-1.jpg[/IMG]
[IMG]http://i714.photobucket.com/albums/ww146/*********/photo_5.jpg[/IMG]
[IMG]http://i714.photobucket.com/albums/ww146/*********/photo_4.jpg[/IMG]
[IMG]http://i714.photobucket.com/albums/ww146/*********/photo_3.jpg[/IMG]
[IMG]http://i714.photobucket.com/albums/ww146/*********/photo_2.jpg[/IMG]
:mad0 260:: mad0233:

Last edited by fdriller9; 06-10-2010 at 09:23 PM.
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      06-10-2010, 06:41 PM   #2
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I'd really like to have that floor tile in my garage.
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      06-10-2010, 06:43 PM   #3
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I'd really like to have that floor tile in my garage.
Thanks for reading my post.....
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      06-10-2010, 06:43 PM   #4
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sexy floor
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      06-10-2010, 06:46 PM   #5
fdriller9
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you guys suck
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      06-10-2010, 06:48 PM   #6
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Quote:
Originally Posted by Socom View Post
I'd really like to have that floor tile in my garage.
Quote:
Originally Posted by ********* View Post
Thanks for reading my post.....
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Originally Posted by burningchicken View Post
sexy floor
Quote:
Originally Posted by ********* View Post
you guys suck
yeah that floors alright, id prefer no skid tiles that are glossy or more of a stone color

yeah op i havent even read your article yet and scrolled down to see these comments :X


now i will read your post and reply again
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      06-10-2010, 06:52 PM   #7
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The same thing happened to my friend's Maxima. What is your mileage?

He tried to diy but he could not prevent the SES lamp from coming back. Finally took it to the Nissan dealership and they pretty much raped him. Charged $380. EVAP canister purge valve.

So I guess BMW rapes people as well, only a lot worse.
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      06-10-2010, 06:52 PM   #8
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im going to put those tiles in my garage!
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      06-10-2010, 06:53 PM   #9
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wow your SA is a dumbass literally he didnt even use common sense!
i assume your out of warranty?

Also if you do pay for labor, don't you think they will charge labor for putting back the damage?

You should of gotten the extended warranty? i mayb wrong but would it be covered if you did have the extended warranty?
i hope your situation works out since your cars going to be in the shop for a while..
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      06-10-2010, 06:55 PM   #10
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Quote:
Originally Posted by John 070 View Post
The same thing happened to my friend's Maxima. What is your mileage?

He tried to diy but he could not prevent the SES lamp from coming back. Finally took it to the Nissan dealership and they pretty much raped him. Charged $380. EVAP canister purge valve.

So I guess BMW rapes people as well, only a lot worse.
I'm at 53K...just outside of new car warranty. $380 is nothing compared to $1700. If I can replace this hose on my own, I will. But the SA said I have to drop the fuel tank and rear axle carrier....something not many people can DIY.
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      06-10-2010, 06:57 PM   #11
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Am I the only one that read the OPs thread? Well anyway, that sucks man, you shouldn't have left the car there. I personally would have stayed with it but I could understand that there were circumstances under which you had to leave, such as work. They don't call them stealerships for nothing. They find any excuse to make money. Hopefully they resolve your problem, and if not I'm sure BMWNA will.
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      06-10-2010, 06:57 PM   #12
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Quote:
Originally Posted by ********* View Post
I'm at 53K...just outside of new car warranty. $380 is nothing compared to $1700. If I can replace this hose on my own, I will. But the SA said I have to drop the fuel tank and rear axle carrier....something not many people can DIY.
Well, if anything comes of your incident, perhaps some will get extended warranties and just your repair will pay for 1/2.

You might as well try to DIY just to see, nothing to lose....
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      06-10-2010, 06:58 PM   #13
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ouch.... maybe you should have brought this to an external shop... i didnt know CPO doesnt cover hoses... that must be one of their sneaky clauses...
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      06-10-2010, 06:59 PM   #14
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Nice floor! I wish I had it too at my place...
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      06-10-2010, 07:01 PM   #15
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Quote:
Originally Posted by John 070 View Post
Well, if anything comes of your incident, perhaps some will get extended warranties and just your repair will pay for 1/2.

You might as well try to DIY just to see, nothing to lose....
Umm I have an extended warranty...it's not covered. Every extended warranty is CPO. BMW CPO's the car before your allowed to get an extended warranty.
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      06-10-2010, 07:03 PM   #16
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I can DIY the hose at the end you see hanging....but the part that connects the the fuel tank is going to be hard. There are 2 vent hoses...I don't know which on it is. But from what the SA said, it wounds like it is #10 in the diagram from realoem.com I posted in my original post.
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      06-10-2010, 07:09 PM   #17
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In all fairness, that floor IS pretty nice.
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      06-10-2010, 07:11 PM   #18
fdriller9
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It is but stop with the comments....I would like it too. I'm pissed right now and your comments makes me even more pissed. Like if I knew where you lived I would come beat you.
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      06-10-2010, 07:13 PM   #19
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OH shit that looks like Ramsey!!
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      06-10-2010, 07:13 PM   #20
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Quote:
Originally Posted by Romiie View Post
wow your SA is a dumbass literally he didnt even use common sense!
i assume your out of warranty?

Also if you do pay for labor, don't you think they will charge labor for putting back the damage?

You should of gotten the extended warranty? i mayb wrong but would it be covered if you did have the extended warranty?
i hope your situation works out since your cars going to be in the shop for a while..
53K.
$500+ to get the car back, assembled the way it came in.
I have the most "coverage" an extended warranty can provide.
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      06-10-2010, 07:17 PM   #21
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I havent seen a garage floor like that before. Is it easy to clean?
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      06-10-2010, 07:19 PM   #22
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Do you think you could DIY that floor?

I'm just kidding OP, sorry for your troubles. I don't have any advice to offer but I hope it gets worked out.
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