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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - Great Lakes > Luxury Auto Xchange feedback



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      09-29-2010, 10:13 PM   #67
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Originally Posted by AFV335i View Post
Doesn't the fact that they even sell lemons speak volumes, disclosed or not?
Ever checked out Perillo's pre-owned inventory?
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      09-29-2010, 10:14 PM   #68
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Well Luxury Auto = Perillo
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      09-29-2010, 10:15 PM   #69
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Anyone else get an email survey from Luca for L.A.X. in an email this week? Weird.
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      09-29-2010, 10:16 PM   #70
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Well Luxury Auto = Perillo
Wait...I thought LAX was in Alsip, while Perillo's outlet was in the North burbs somewhere...
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      09-29-2010, 10:29 PM   #71
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They both suck regardless of relation...
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      09-29-2010, 10:30 PM   #72
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You got one based on your love shown on this forum cat fingers.
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      09-29-2010, 10:31 PM   #73
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Luxury Auto Xchange is Alsip and Luxury Motors in Franklin Park. I don't know which one is Perillo or if Perillo has one up north. They don't own that Prestige place in Buffalo Grove do they?
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      09-29-2010, 10:32 PM   #74
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They don't own that Prestige place in Buffalo Grove do they?
No, but trust me that place is just as shady...
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      09-29-2010, 10:33 PM   #75
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You got one based on your love shown on this forum cat fingers.
WTF are forum cat fingers
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      09-30-2010, 07:24 AM   #76
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whats going on the cat got your fingers
shoulda read forum, cat fingers.
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      09-30-2010, 07:54 AM   #77
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Forgot about that...it was probably just Los trolling Seth anyway...
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      09-30-2010, 08:10 AM   #78
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I'm sure it was someone trolling Seth, but that was too much thinking and effort for Los.
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      09-30-2010, 08:17 AM   #79
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I'm sure it was someone trolling Seth, but that was too much thinking and effort for Los.
Maybe he took his ritalin that day
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      10-17-2010, 09:50 PM   #80
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Update

I'm going to reive this post and add my humble opinion!

If you are used to shopping at "regular" car dealers, Luxury AutoxChange can look like a shady place.

Typical sales, they will do ANYTHING to make the sale. This doesn't mean they are "bad" people, they just want to make a sale and will tell you anything to close the deal.

They don't "inspect" the cars and "send them back" if they are not the best examples out there. Whatever they have, they just want to move them.

For the buyer, this means you might get a good car and at a good price or you will get a bad car at what you think is a good price.

They only way is to be sure is to take the car to a body shop and have it insepected, than take it to a mechanic and have it inspected.

FWIW, I purchased a BMW from the bankrupt Luxury Motors in Downers grove and it was perfectly fine. I had it inspected at a body shop, indpendent BMW mechanic and had the history pulled from a BMW dealer. The best part I save a couple thousand compared to other cars.
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      10-17-2010, 09:58 PM   #81
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FWIW, I purchased a BMW from the bankrupt Luxury Motors in Downers grove and it was perfectly fine. I had it inspected at a body shop, indpendent BMW mechanic and had the history pulled from a BMW dealer. The best part I save a couple thousand compared to other cars.
And I bought one from Bill Jacobs in Naperville that, while not a nightmare, was not sold to me as advertised. Regardless of the dealer, do your homework. That said, avoiding places with obviously and continually proven negative reputations can help in aiding prospective buyers.
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      10-24-2010, 10:49 PM   #82
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I bought my car from Prestige in Buffalo Grove a month ago. So far so good. But car fax did not show any service history. Car had HPFP replaced many times, car was only 1yr old(Got service history from BMW dealer). It had signs of modding, broken clips near intake, etc.

But great price and car looked brand new and runs perfectly.
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      10-25-2010, 09:42 AM   #83
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carfax is not as accurate as we would all hope
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      10-25-2010, 04:34 PM   #84
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Luxury Motors has been out of business for quite some time. So wait, Luca is no longer at Patrick??
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      10-25-2010, 10:33 PM   #85
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I bought my car from Prestige in Buffalo Grove a month ago. So far so good. But car fax did not show any service history. Car had HPFP replaced many times, car was only 1yr old(Got service history from BMW dealer). It had signs of modding, broken clips near intake, etc.

But great price and car looked brand new and runs perfectly.
Was it an 07 Montego/Saddle 6MT?
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      10-25-2010, 10:54 PM   #86
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Quote:
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Luxury Motors has been out of business for quite some time. So wait, Luca is no longer at Patrick??
he was then I got some email from him from L.A.X. again... weird.
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      10-26-2010, 01:20 PM   #87
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he was then I got some email from him from L.A.X. again... weird.
I got the same email a few weeks ago, after months of no communication.

Not to keep beating a dead horse, but I also had a pretty bad experience with Luxury Auto Exchange back in April. I was looking for a 335i, and had contacted them regarding one that was advertised. I live about 4 hours away, so I was trying to get as much information and pictures on the car as possible before making the drive. This was like pulling teeth. They kept making excuses on not having their photographer there, not having the correct salesman to give me the paperwork. I told them they could take pics with their cell phones, I just wanted to see the car. It never happened.

I asked them point blank if this was a lemon buyback car. I was told no. Three times by three different people. Once I finally received the carfax, I learned that it was indeed a buyback. This was explained to me as "they didn't know what car I was talking about." I had only ever asked about one. I was told a number of times that it isn't a big deal, also told the car could be CPO'd (which it cannot) and a few other unreliable facts.

I ended up making the drive to Chicago a few days later since I had found a handful of cars that I wanted to check out. A few were at Perillo, both at the actual BMW store and the outlet. The outlet was a joke. Every one of their cars for the most part was a buyback, but at least they were honest about them. He tried to sell me two cars that once we got in to pull the paperwork on them, he found out they were already sold, had deposits on them.

Then the manager finds this car at LAX and says he's gonna have it brought up for me to look at since they are their "sister dealership". This takes over 2 hours when they said it would be 45 minutes, and of course they bring it up at 7:45 when the dealer is closing at 8:00. They pull out the pressure tactics, but I'm not buying into it. They then tell me they had to "buy" the car from LAX because they thought for sure I was going to buy it and now they are going to be stuck with this car that they "bought" for me. I ended up walking out on the car and never looked back. Best decision I could have made.

Add in the "why would a girl like you need this much power" and "this is a manual...do you know how to drive a manual" comments, the entire experience was horrible. I understand some women don't know much about cars, but I was very clear with what I was looking for, and they spent most of their time trying to talk me out of it, because girls just don't need fast, stick shift bmw's apparently.

I bought a car, non-buyback, from Diamond Motorworks a couple months later. Honest people, beautiful car, great deal, and they actually didn't treat me like an idiot, and took pictures, gave me the carfax, didn't try to hide anything. I couldn't be happier with my purchase.
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      10-26-2010, 01:26 PM   #88
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Diamond is good. Do they do their own financing? they seem to have fairly decent cars, typically fairly rare at times and at good prices.

I actually dated the owner's gf's sister. (Not sure if they are still dating, and insert joke about roomates' ex-college friend, etc, lol).
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