[Taipei-TT]

Man...$65 at the dealer?

In Taipei, I pay $187 USD...and that is with 20% off! Damn!

Here, BMW is very clear....don't change your oil with them at the recommended interval (10000km), you don't have a warranty. Period. And they have done it...and customers went to the local press and complained...and BMW just read out the warranty conditions and that was that. No warranty.

Highway robbery on an oil change....but I knew that going in so it doesn't bother me. (Oh, this will fit in with the other thread ranting about people like me who say things like this!) But really, what are you going to do if BMW sets this as a condition of warranty coverage?

[Bimmer This]

you can mix brand oils.............just not weight. I would change service advisors.

[bimmertt]

Originally Posted by John 070

I get a coupon emailed to me every month for what used to be $59.99, now it went up to $69.99. My old one charges $110 but I asked for a discount for the only time I paid (1,200 mi.) and they charged me $71. They make money no matter what they charge.

If I got these coupons every month, I don't think I would ever change my own oil.

[Chriztofor]

Originally Posted by DigitalDawn

He then tells me that I shouldn't mix oils. Having had Castrol in the car before and then using a different brand is bad for the engine.

Sounds like a load of crap to me.

Originally Posted by malter2.0

No.

Your SA is CORRECT

Originally Posted by The HACK

Anyone assuming SAs are stupid don't understand the business. They (SAs) deal with hundreds of customers a week. Out of 100 customers they maybe get one that hangs out at forums and reads up on all the DIYs and assumes they know more than the SAs. Unless they know you PERSONALLY they're going to simply assume you are just like the 99 other customers who doesn't know anything about cars. So they tailor their spiel to keep their jobs as simple as possible. Trying to explain to anyone that BMW engines require specific API and ILSAC ratings AND BMW's own LL-01 or better spec of a specific viscosity is useless. So they just tell you you can't use anything else or you shouldn't mix it because, well, to explain further would just be a waste of time, only confuse the customer more, and making more work in general for them.

SA is wrong period. I am not saying he can't simplify it; he just can't make blatantly wrong statements. You can't mix brands is simply wrong. All he had to say is that BMW recommends you use a certain type of oil. I would play it safe and just stick to BMW oil. Was that so hard? Did I lie or mislead?

[x26]

Originally Posted by express705

your SA is a funny guy

Funny How??
You mean like a Clown?

[NaTuReB0Y]

i've been switching back and forth at 5,000 miles intervals..........

with Mobil 0W40 and Castrol 0W30 with no issues.......both BMW LL-01

$45 DIY........7 quarts $4.99(Kragen/Autozone sale price).....$8/filter(10 for $80 Tischer)

[malter2.0]

Originally Posted by Chriztofor

SA is wrong period. I am not saying he can't simplify it; he just can't make blatantly wrong statements. You can't mix brands is simply wrong. All he had to say is that BMW recommends you use a certain type of oil. I would play it safe and just stick to BMW oil. Was that so hard? Did I lie or mislead?

Please.

We don't know what SA said and we don't know what the OP said, verbatim. It is all paraphrased anyway. SA is correct. Like somebody said, for 99% of the customer what he said holds true. To dwell on it and explain details would just confuse your average 44 year old trophy wife with her X5. Not all BMW owners spend time on BMW forums.