E90Post
 


GTB Performance
 
BMW 3-Series (E90 E92) Forum > BIMMERPOST Universal Forums > General BMW News and Cars Discussion > BMWNA Announces Best Dealership Awards



Reply
 
Thread Tools Search this Thread
      02-18-2011, 03:46 PM   #1
Jason
Administrator
 
Jason's Avatar
 
Drives: E90 M3
Join Date: Mar 2005
Location: USA

Posts: 16,485
iTrader: (0)

Post BMWNA Announces Best Dealership Awards

BIMMERPOST NEWS
BMWNA Announces Best Dealership Awards
95
COMMENTS
Name:  bestbmwdealerships.jpg
Views: 8464
Size:  188.8 KB

BMW of North America, LLC Announces Best Dealership Awards

* 18.02.2011
* Press Release

32 BMW dealers honored as Centers of Excellence

Woodcliff Lake, NJ – February 18, 2011… BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top performing dealerships in the U.S. Thirty-two of the 338 BMW dealers nationwide achieved “2011 Center of Excellence” status based on high customer satisfaction, outstanding brand representation, operational excellence and profitability.

The BMW dealer network continues to invest in their sales and service facilities spending nearly $3 Billion in the past decade. Dealers recognize the benefits of continuously improving their business processes and focusing on delivering top-tier customer service to keep BMW one of the most successful brands in the U.S.

“The Center of Excellence program rewards the BMW Dealers who excel in their key business metrics,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. “This year’s 32 winners are the ultimate performers who represent the best of the BMW brand and we are proud to have them representing the brand.”



Full List:

Name:  bestbmwdealerships.jpg
Views: 8464
Size:  188.8 KB
__________________
Check on the Latest BMW News
Become a fan of Bimmerpost Facebook
Follow us on Bimmerpost Twitter
Subscribe to Bimmerpost Youtube Channel

Jason is offline   United_States
0
Reply With Quote
      02-18-2011, 04:14 PM   #2
Looper
BEAST
 
Drives: 2011 M3 E92
Join Date: Oct 2010
Location: Fabulous Tampa Florida

Posts: 153
iTrader: (0)

I had a sneaking suspicion that my dealer wouldnt be on the list and yes I was right!
Looper is offline   United_States
0
Reply With Quote
      02-18-2011, 04:20 PM   #3
-=Hot|Ice=-
Been There, Done That.
 
-=Hot|Ice=-'s Avatar
 
Drives: 2013 BMW M3
Join Date: Jan 2008
Location: Maryland

Posts: 4,727
iTrader: (0)

None of those dealerships listed are in Maryland. :mad:
-=Hot|Ice=- is offline   United_States
0
Reply With Quote
      02-18-2011, 04:24 PM   #4
Crazy Bimmer
The Jesal
 
Crazy Bimmer's Avatar
 
Drives: E90 M3
Join Date: Nov 2005
Location: Chicago IL

Posts: 5,830
iTrader: (19)

Garage List
2009 BMW M3  [0.00]
Send a message via AIM to Crazy Bimmer
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
__________________
2009 E90 M3 - SOLD
Crazy Bimmer is offline   United_States
0
Reply With Quote
      02-18-2011, 04:25 PM   #5
bmrm396
Major
 
Drives: '14 F30 335i MSport
Join Date: Sep 2008
Location: sD, CA

Posts: 1,333
iTrader: (2)

ya im glad i dont see any from san diego on there ... they certainly dont deserve it!
__________________
Formerly addicted to e46fanatics
bmrm396 is offline   United_States
0
Reply With Quote
      02-18-2011, 04:27 PM   #6
RyanDe680
Investor Relations
 
RyanDe680's Avatar
 
Drives: 2011 M3
Join Date: Jul 2006
Location: Seattle

Posts: 172
iTrader: (0)

Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
how much did they pay to be on it?
__________________
2011 E90 M3
RyanDe680 is offline   United_States
0
Reply With Quote
      02-18-2011, 04:27 PM   #7
mtechnik3
Colonel
 
mtechnik3's Avatar
 
Drives: F30 335i M Sport
Join Date: Aug 2007
Location: Rochester Hills, MI

Posts: 2,350
iTrader: (21)

Congrats to Hendrick! Made the list again.
__________________

2013 F30 335i ///M-Sport | Alpine White
mtechnik3 is offline   United_States
0
Reply With Quote
      02-18-2011, 04:53 PM   #8
a burrito
Lieutenant Colonel
 
Drives: '14 W212 AMG S, '12 958 S
Join Date: May 2005
Location: Irvine, CA

Posts: 1,927
iTrader: (1)

Send a message via AIM to a burrito
Crevier... #1? Really?
__________________
Peanut Butter Chunky

AD08. Akra. Huper Optik. KW V3. Macht Schnell. RE SSK. TMS.
a burrito is offline   United_States
0
Reply With Quote
      02-18-2011, 04:53 PM   #9
Bmore335
Enlisted Member
 
Drives: 335is
Join Date: Aug 2010
Location: Baltimore

Posts: 43
iTrader: (0)

Daniels BMW in Allentown made the list?? I went there during College because my alignment was off, and they tried to convince me that I needed new struts after they did their "alignment" which was complete bs. I took my car to BMW of Towson, where my car was aligned properly without any issues.
Bmore335 is offline  
0
Reply With Quote
      02-18-2011, 04:53 PM   #10
Xwahoo
Uncool Old Guy
 
Xwahoo's Avatar
 
Drives: 2008 335i Coupe
Join Date: Sep 2010
Location: Southport, NC (former ATL)

Posts: 93
iTrader: (0)

With the caveat that I have only a few encounters with them, I would concur with the listing of United in Gwinnett, Duluth, GA. My SA has been great. HPFP replacement and injectors too! They have treated me very well.
Xwahoo is offline   United_States
0
Reply With Quote
      02-18-2011, 04:59 PM   #11
E39hijinks
EUROFTW
 
Drives: E30 E36 E46
Join Date: Mar 2009
Location: Los Angeles

Posts: 187
iTrader: (0)

Why am I shocked that Bob Smith BMW in Calabasas didn't make the list?

Just google that dealer name..
E39hijinks is offline  
0
Reply With Quote
      02-18-2011, 05:03 PM   #12
b0bab0i
Captain
 
Drives: 03 TiAG z4 3.0i w/ hardtop
Join Date: Feb 2008
Location: SoCal

Posts: 965
iTrader: (0)

THeres a dealership called Peter Pan BMW ?!?!?!?!
b0bab0i is offline  
0
Reply With Quote
      02-18-2011, 05:05 PM   #13
M3roar
Lieutenant
 
M3roar's Avatar
 
Drives: 2010 e92 M3
Join Date: Sep 2009
Location: Houston, Texas

Posts: 450
iTrader: (0)

Garage List
2010 BMW M3 e92  [4.67]
1998 BMW M3  [4.25]
So Glad Houstons not on that list. If my brother takes his 335i in for service one more time. I think he's gonna request his contract be terminated and they pay his downpayment back. It's had every issue in the freakin book. And some were still never really fixed.
__________________
"Out of pure habit, I gave a black M3 a point by on the way home from work this evening." - ThunderMoose
M3roar is offline  
0
Reply With Quote
      02-18-2011, 05:14 PM   #14
Malek@MRF
Brigadier General
 
Malek@MRF's Avatar
 
Drives: E92 M3
Join Date: Jan 2008
Location: Irvine, California

Posts: 3,364
iTrader: (5)

Send a message via AIM to Malek@MRF
Crevier BMW is a garbage dealership now and it wins an award?

They used to be good, but now?!?
Malek@MRF is offline   United_States
0
Reply With Quote
      02-18-2011, 05:15 PM   #15
GOLFFRR
 
GOLFFRR's Avatar
 
Drives: Golf Cart
Join Date: Mar 2009
Location: Solvang, CA/Camarillo, CA

Posts: 15,933
iTrader: (4)

we have won this award 9 times. Its actually really difficult to win. It has a lot of variables that go into winning it. Very prestiges award to win. Congrats to our fellow CA dealerships
__________________

BEFORE YOU BUY YOUR NEXT BMW, EMAIL US FIRST WE CAN HOOK YOU UP!
Need a quote or assistance from David? GO HERE-->http://www.bimmerdavid.com/#!blank/c1r1e
Davids current ED Special M235/228--> http://www.2addicts.com/forums/showthread.php?t=1013211
GOLFFRR is offline  
0
Reply With Quote
      02-18-2011, 05:20 PM   #16
rjd598
Brigadier General
 
rjd598's Avatar
 
Drives: 10' M3
Join Date: Jan 2009
Location: San Diego,CA

Posts: 4,555
iTrader: (2)

Garage List
2010 BMW M3  [4.50]
1999 BMW M3  [0.00]
Quote:
Originally Posted by Malekreza11 View Post
Crevier BMW is a garbage dealership now and it wins an award?

They used to be good, but now?!?
Really? I bought my m3 from them and it was a really good experience.
__________________
rjd598 is offline   United_States
0
Reply With Quote
      02-18-2011, 05:23 PM   #17
SchlauCow
******
 
SchlauCow's Avatar
 
Drives: Honda M6
Join Date: Mar 2010
Location: Radiance

Posts: 334
iTrader: (4)

Quote:
Originally Posted by -=Hot|Ice=- View Post
None of those dealerships listed are in Maryland. :mad:
I was looking for that too...

Though, if I had to rate BMW of Silver Spring, I'd rate it very low due to my first experience there. The people are nice, though.
SchlauCow is offline  
0
Reply With Quote
      02-18-2011, 05:24 PM   #18
pmeloche
Lieutenant Colonel
 
pmeloche's Avatar
 
Drives: 2013 F25 X3 xDrive35i
Join Date: Feb 2008
Location: Montréal, Canada

Posts: 1,614
iTrader: (0)

WTF? The article talks about the "2011 Center of Excellence Awards" and that 32 out of the 338 BMW dealers have achieved that level and we get the list of dealerships that made it in 2010 and there is only 31 entries in that list.

Is this a typo or the wrong list has been submitted?
__________________

Patrice
2013 F25 X3 xDrive35i Vermillion Red
pmeloche is offline   Canada
0
Reply With Quote
      02-18-2011, 05:25 PM   #19
GOLFFRR
 
GOLFFRR's Avatar
 
Drives: Golf Cart
Join Date: Mar 2009
Location: Solvang, CA/Camarillo, CA

Posts: 15,933
iTrader: (4)

customer service use to be 80% of the award now it is only 10% of the vote for the award. Sales and profit in both parts and new cars is what it has become now. since we sell are cars and parts so cheap maybe thats why we didn't win it this year hahaha
__________________

BEFORE YOU BUY YOUR NEXT BMW, EMAIL US FIRST WE CAN HOOK YOU UP!
Need a quote or assistance from David? GO HERE-->http://www.bimmerdavid.com/#!blank/c1r1e
Davids current ED Special M235/228--> http://www.2addicts.com/forums/showthread.php?t=1013211
GOLFFRR is offline  
0
Reply With Quote
      02-18-2011, 05:26 PM   #20
Mako
2000 M Roadster (sold), 2006 M Coupe (sold)
 
Drives: '12 X3 35i M Spt '13 335 M Spt
Join Date: Jul 2009
Location: Chicago

Posts: 1,318
iTrader: (0)

Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
Profit margins! Probably should avoid all these dealers as they discount the least! Hahaha
Mako is offline   United_States
0
Reply With Quote
      02-18-2011, 05:29 PM   #21
antzcrashing
... can I get a 1M
 
antzcrashing's Avatar
 
Drives: 2006 330i
Join Date: Sep 2007
Location: Miami FL

Posts: 1,081
iTrader: (0)

Garage List
2006 BMW 330i  [5.00]
Quote:
Originally Posted by GOLFFRR View Post
customer service use to be 80% of the award now it is only 10% of the vote for the award. Sales and profit in both parts and new cars is what it has become now. since we sell are cars and parts so cheap maybe thats why we didn't win it this year hahaha
If customer service is 10%, then I don't care at all about this
__________________
antzcrashing is offline  
0
Reply With Quote
      02-18-2011, 05:34 PM   #22
Diver
Colonel
 
Diver's Avatar
 
Drives: Black '12 135i DCT PPK Msport
Join Date: Nov 2010
Location: Texas

Posts: 2,534
iTrader: (0)

Quote:
Originally Posted by M3roar View Post
So Glad Houstons not on that list. If my brother takes his 335i in for service one more time. I think he's gonna request his contract be terminated and they pay his downpayment back. It's had every issue in the freakin book. And some were still never really fixed.
Which dealer?
__________________
Diver is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:03 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST