E90Post
 


GetBMWParts
 
BMW 3-Series (E90 E92) Forum > BIMMERPOST Universal Forums > General BMW News and Cars Discussion > BMWNA Announces Best Dealership Awards



Reply
 
Thread Tools Search this Thread
      02-18-2011, 03:46 PM   #1
Jason
Administrator
Jason's Avatar
United_States
6762
Rep
16,684
Posts

 
Drives: E90 M3
Join Date: Mar 2005
Location: USA

iTrader: (0)

Post BMWNA Announces Best Dealership Awards

BIMMERPOST NEWS
BMWNA Announces Best Dealership Awards
95
COMMENTS
Name:  bestbmwdealerships.jpg
Views: 8497
Size:  188.8 KB

BMW of North America, LLC Announces Best Dealership Awards

* 18.02.2011
* Press Release

32 BMW dealers honored as Centers of Excellence

Woodcliff Lake, NJ – February 18, 2011… BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top performing dealerships in the U.S. Thirty-two of the 338 BMW dealers nationwide achieved “2011 Center of Excellence” status based on high customer satisfaction, outstanding brand representation, operational excellence and profitability.

The BMW dealer network continues to invest in their sales and service facilities spending nearly $3 Billion in the past decade. Dealers recognize the benefits of continuously improving their business processes and focusing on delivering top-tier customer service to keep BMW one of the most successful brands in the U.S.

“The Center of Excellence program rewards the BMW Dealers who excel in their key business metrics,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. “This year’s 32 winners are the ultimate performers who represent the best of the BMW brand and we are proud to have them representing the brand.”



Full List:

Name:  bestbmwdealerships.jpg
Views: 8497
Size:  188.8 KB
__________________
Check on the Latest BMW News
Become a fan of Bimmerpost Facebook
Follow us on Bimmerpost Twitter
Subscribe to Bimmerpost Youtube Channel

Appreciate 0
      02-18-2011, 04:14 PM   #2
Looper
BEAST
United_States
1
Rep
153
Posts

 
Drives: 2011 M3 E92
Join Date: Oct 2010
Location: Fabulous Tampa Florida

iTrader: (0)

I had a sneaking suspicion that my dealer wouldnt be on the list and yes I was right!
Appreciate 0
      02-18-2011, 04:20 PM   #3
-=Hot|Ice=-
Been There, Done That.
-=Hot|Ice=-'s Avatar
United_States
184
Rep
4,727
Posts

 
Drives: 2013 BMW M3
Join Date: Jan 2008
Location: Maryland

iTrader: (0)

None of those dealerships listed are in Maryland. :mad:
Appreciate 0
      02-18-2011, 04:24 PM   #4
Crazy Bimmer
The Jesal
Crazy Bimmer's Avatar
United_States
143
Rep
5,830
Posts

 
Drives: E90 M3
Join Date: Nov 2005
Location: Chicago IL

iTrader: (19)

Garage List
2009 BMW M3  [0.00]
Send a message via AIM to Crazy Bimmer
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
__________________
2009 E90 M3 - SOLD
Appreciate 0
      02-18-2011, 04:25 PM   #5
bmrm396
Major
United_States
15
Rep
1,334
Posts

 
Drives: '14 F30 335i MSport
Join Date: Sep 2008
Location: sD, CA

iTrader: (2)

ya im glad i dont see any from san diego on there ... they certainly dont deserve it!
__________________
Formerly addicted to e46fanatics
Appreciate 0
      02-18-2011, 04:27 PM   #6
RyanDe680
Investor Relations
RyanDe680's Avatar
United_States
1
Rep
172
Posts

 
Drives: 2011 M3
Join Date: Jul 2006
Location: Seattle

iTrader: (0)

Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
how much did they pay to be on it?
__________________
2011 E90 M3
Appreciate 0
      02-18-2011, 04:27 PM   #7
mtechnik3
Colonel
mtechnik3's Avatar
United_States
66
Rep
2,363
Posts

 
Drives: F30 335i M Sport
Join Date: Aug 2007
Location: Rochester Hills, MI

iTrader: (22)

Congrats to Hendrick! Made the list again.
__________________

F30 335i ///M-Sport | Alpine White
Appreciate 0
      02-18-2011, 04:53 PM   #8
a burrito
Lieutenant Colonel
United_States
28
Rep
1,935
Posts

 
Drives: '14 W212 AMG S, '12 958 S
Join Date: May 2005
Location: Irvine, CA

iTrader: (1)

Send a message via AIM to a burrito
Crevier... #1? Really?
__________________
Peanut Butter Chunky
Appreciate 0
      02-18-2011, 04:53 PM   #9
Bmore335
Enlisted Member
1
Rep
43
Posts

 
Drives: 335is
Join Date: Aug 2010
Location: Baltimore

iTrader: (0)

Daniels BMW in Allentown made the list?? I went there during College because my alignment was off, and they tried to convince me that I needed new struts after they did their "alignment" which was complete bs. I took my car to BMW of Towson, where my car was aligned properly without any issues.
Appreciate 0
      02-18-2011, 04:53 PM   #10
Xwahoo
Uncool Old Guy
Xwahoo's Avatar
United_States
0
Rep
93
Posts

 
Drives: 2008 335i Coupe
Join Date: Sep 2010
Location: Southport, NC (former ATL)

iTrader: (0)

With the caveat that I have only a few encounters with them, I would concur with the listing of United in Gwinnett, Duluth, GA. My SA has been great. HPFP replacement and injectors too! They have treated me very well.
Appreciate 0
      02-18-2011, 04:59 PM   #11
E39hijinks
EUROFTW
2
Rep
193
Posts

 
Drives: E30 E36 E46
Join Date: Mar 2009
Location: Los Angeles

iTrader: (0)

Why am I shocked that Bob Smith BMW in Calabasas didn't make the list?

Just google that dealer name..
Appreciate 0
      02-18-2011, 05:03 PM   #12
b0bab0i
Captain
9
Rep
974
Posts

 
Drives: 03 TiAG z4 3.0i w/ hardtop
Join Date: Feb 2008
Location: SoCal

iTrader: (0)

THeres a dealership called Peter Pan BMW ?!?!?!?!
Appreciate 0
      02-18-2011, 05:05 PM   #13
M3roar
Lieutenant
M3roar's Avatar
6
Rep
453
Posts

 
Drives: 2010 e92 M3
Join Date: Sep 2009
Location: Houston, Texas

iTrader: (0)

Garage List
2010 BMW M3 e92  [4.67]
1998 BMW M3  [4.25]
So Glad Houstons not on that list. If my brother takes his 335i in for service one more time. I think he's gonna request his contract be terminated and they pay his downpayment back. It's had every issue in the freakin book. And some were still never really fixed.
__________________
"Out of pure habit, I gave a black M3 a point by on the way home from work this evening." - ThunderMoose
Appreciate 0
      02-18-2011, 05:14 PM   #14
Malek@MRF
Brigadier General
Malek@MRF's Avatar
United_States
62
Rep
3,406
Posts

 
Drives: E92 M3, E46 M3, F30, E30
Join Date: Jan 2008
Location: Irvine, California

iTrader: (5)

Send a message via AIM to Malek@MRF
Crevier BMW is a garbage dealership now and it wins an award?

They used to be good, but now?!?
__________________

BMW PERFORMANCE SPECIALISTS. Suspension. Forced Induction. Brakes. Race Preparation. Service. Alignments.
OFFICIAL PARTNERS: Öhlins. KW Suspension. Brembo. AP Racing. ESS Tuning. iND Distribution. Turner Motorsport.
Facebook | Instagram | Yelp! | Flikr | Contact | YouTube
Appreciate 0
      02-18-2011, 05:15 PM   #15
GOLFFRR
GOLFFRR's Avatar
278
Rep
17,400
Posts

 
Drives: Golf Cart
Join Date: Mar 2009
Location: Solvang, CA/Camarillo, CA

iTrader: (4)

we have won this award 9 times. Its actually really difficult to win. It has a lot of variables that go into winning it. Very prestiges award to win. Congrats to our fellow CA dealerships
__________________

BEFORE YOU BUY YOUR NEXT BMW, EMAIL US FIRST WE CAN HOOK YOU UP!
Need a quote or assistance from David? GO HERE-->bmwdavid@icloud.com or 202-262-2900
David's ED special ALL M cars-->http://f10.m5post.com/forums/showthread.php?t=1042739
Appreciate 0
      02-18-2011, 05:20 PM   #16
rjd598
Brigadier General
rjd598's Avatar
United_States
55
Rep
4,646
Posts

 
Drives: 10' M3
Join Date: Jan 2009
Location: San Diego,CA

iTrader: (2)

Garage List
2010 BMW M3  [4.50]
1999 BMW M3  [0.00]
Quote:
Originally Posted by Malekreza11 View Post
Crevier BMW is a garbage dealership now and it wins an award?

They used to be good, but now?!?
Really? I bought my m3 from them and it was a really good experience.
__________________
Appreciate 0
      02-18-2011, 05:23 PM   #17
SchlauCow
******
SchlauCow's Avatar
26
Rep
334
Posts

 
Drives: Honda M6
Join Date: Mar 2010
Location: Radiance

iTrader: (4)

Quote:
Originally Posted by -=Hot|Ice=- View Post
None of those dealerships listed are in Maryland. :mad:
I was looking for that too...

Though, if I had to rate BMW of Silver Spring, I'd rate it very low due to my first experience there. The people are nice, though.
Appreciate 0
      02-18-2011, 05:24 PM   #18
pmeloche
Lieutenant Colonel
pmeloche's Avatar
Canada
17
Rep
1,612
Posts

 
Drives: 2013 F25 X3 xDrive35i
Join Date: Feb 2008
Location: Montréal, Canada

iTrader: (0)

WTF? The article talks about the "2011 Center of Excellence Awards" and that 32 out of the 338 BMW dealers have achieved that level and we get the list of dealerships that made it in 2010 and there is only 31 entries in that list.

Is this a typo or the wrong list has been submitted?
__________________

Patrice
2013 F25 X3 xDrive35i Vermillion Red
Appreciate 0
      02-18-2011, 05:25 PM   #19
GOLFFRR
GOLFFRR's Avatar
278
Rep
17,400
Posts

 
Drives: Golf Cart
Join Date: Mar 2009
Location: Solvang, CA/Camarillo, CA

iTrader: (4)

customer service use to be 80% of the award now it is only 10% of the vote for the award. Sales and profit in both parts and new cars is what it has become now. since we sell are cars and parts so cheap maybe thats why we didn't win it this year hahaha
__________________

BEFORE YOU BUY YOUR NEXT BMW, EMAIL US FIRST WE CAN HOOK YOU UP!
Need a quote or assistance from David? GO HERE-->bmwdavid@icloud.com or 202-262-2900
David's ED special ALL M cars-->http://f10.m5post.com/forums/showthread.php?t=1042739
Appreciate 0
      02-18-2011, 05:26 PM   #20
Mako
2000 M Roadster (sold), 2006 M Coupe (sold)
United_States
42
Rep
1,336
Posts

 
Drives: '12 X3 35i M Spt '13 335 M Spt
Join Date: Jul 2009
Location: Chicago

iTrader: (0)

Quote:
Originally Posted by Crazy Bimmer View Post
wow im shocked. Elmhurst seems to have the worst reputation among the locals here.

No idea how they made the list!
Profit margins! Probably should avoid all these dealers as they discount the least! Hahaha
Appreciate 0
      02-18-2011, 05:29 PM   #21
antzcrashing
... can I get a 1M
antzcrashing's Avatar
13
Rep
1,111
Posts

 
Drives: 2006 330i
Join Date: Sep 2007
Location: Miami FL

iTrader: (0)

Garage List
2006 BMW 330i  [5.00]
Quote:
Originally Posted by GOLFFRR View Post
customer service use to be 80% of the award now it is only 10% of the vote for the award. Sales and profit in both parts and new cars is what it has become now. since we sell are cars and parts so cheap maybe thats why we didn't win it this year hahaha
If customer service is 10%, then I don't care at all about this
__________________
Appreciate 0
      02-18-2011, 05:34 PM   #22
Diver
Colonel
Diver's Avatar
United_States
46
Rep
2,902
Posts

 
Drives: Black '12 135i DCT PPK Msport
Join Date: Nov 2010
Location: Texas

iTrader: (0)

Quote:
Originally Posted by M3roar View Post
So Glad Houstons not on that list. If my brother takes his 335i in for service one more time. I think he's gonna request his contract be terminated and they pay his downpayment back. It's had every issue in the freakin book. And some were still never really fixed.
Which dealer?
__________________
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:56 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST