E90Post
 


TNT Racewerks
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Crevier BMW made things right!



Reply
 
Thread Tools Search this Thread
      10-15-2010, 03:04 PM   #1
RacerUnderTheSon
Second Lieutenant
 
RacerUnderTheSon's Avatar
 
Drives: 2011 Space Gray 335is
Join Date: Sep 2010
Location: Orange County, CA

Posts: 209
iTrader: (0)

Crevier BMW made things right!

I recently bought a 335is from Crevier for a decent price at $700 over invoice. During check out they offered me 2 additional years of maintanence for $4100... That seemed a little steep, so when I hesitated, they offered the "employee discount" of $2,795. I took it...

Five weeks later, i was browsing bmwusa.com and I see this service advertised at $2,095. I emailed the financial person and after checking with the supervisor, they credited my account $700, no questions asked.

Nice way to keep a customer happy.
__________________
DCT, 19" 313s, 30% tint, Clear Reflectors, Nav, PDC, H/K+BSW Speakers, Infinity 10" subs
RacerUnderTheSon is offline   United_States
0
Reply With Quote
      10-15-2010, 03:14 PM   #2
graves4r6
Captain
 
graves4r6's Avatar
 
Drives: Bicycle
Join Date: Feb 2006
Location: Heaven on earth

Posts: 733
iTrader: (14)

Well..they could have told you the right price in the beginning. I would be very upset if I were you and demanded to get all my money back.
graves4r6 is offline  
0
Reply With Quote
      02-23-2011, 01:36 AM   #3
chillmeow
Private
 
Drives: 335i 2008, G35 2003
Join Date: Nov 2010
Location: Irvine, CA

Posts: 52
iTrader: (0)

I guess they are great only if you buy cars from them. I got an used BMW 2008 from private party(car is still under warranty), and the front bumper center screen (mesh) is broken. I took my car to Crevier, bought the parts at the parts department, and wanted the service department to install it for me. Service representative asked for more than $100 for it, would take the whole day to replace the screen. I decided to look up the DIY instruction here, and it took me 40 mins to replace the screen.

Just my experience with Crevier.
chillmeow is offline  
0
Reply With Quote
      02-23-2011, 01:51 AM   #4
Tee212
Banned
 
Drives: yes
Join Date: Oct 2008
Location: Riverside

Posts: 4,545
iTrader: (9)

Garage List
2010 335  [4.00]
Send a message via AIM to Tee212 Send a message via MSN to Tee212
What I read was, dam we ripped him off and almost got away with it.
Tee212 is offline   United_States
0
Reply With Quote
      03-15-2011, 03:32 PM   #5
edelossantos
EDS328i
 
edelossantos's Avatar
 
Drives: 2011 Space Gray 328i Coupe
Join Date: Aug 2010
Location: Irvine, CA

Posts: 70
iTrader: (0)

Crevier Maintenance Plan

I had something similar happen to me right before Christmas (2010). I purchased a CPO 2007 335i and also financed the extended maintenance plan. When I recieved my statement in December I noted a credit of $2000 and I called to inquire and they told me that "I" had cancelled the plan.

I called my SA and within an hour a finance guy contacts me and states that they should not have sold me the exteneded maintenance, because the original owner had already purchased it. He basically told me "Merry Christmas".

I recently had a service visit to repair a DTC error and I confirmed with my service advisor that my maintenance and CPO plan is effective until 2013.
edelossantos is offline   United_States
0
Reply With Quote
      04-10-2011, 05:13 PM   #6
Bobble
Major
 
Bobble's Avatar
 
Drives: E90 335i/RIP E46 323Ci
Join Date: Oct 2008
Location: SoCal

Posts: 1,215
iTrader: (1)

Had and shoulders better than the butchers at Irvine. They suck
__________________
08 E90 335i Monaco Blue Gray Dakota ZPP ZSP Heated Seats CA Step w/Paddles iPod
Bobble is offline   United_States
0
Reply With Quote
      04-10-2011, 06:43 PM   #7
sneaks
Lieutenant
 
sneaks's Avatar
 
Drives: '08 335xi
Join Date: Apr 2008
Location: 24 Sussex

Posts: 431
iTrader: (1)

Garage List
2008 335xi  [0.00]
So they tried to rip you off through the usual procedure and you caught them, then you praise them?
sucker
sneaks is offline   Canada
0
Reply With Quote
      04-10-2011, 06:51 PM   #8
chrisE92
Brigadier General
 
chrisE92's Avatar
 
Drives: Monaco Blue E92
Join Date: Sep 2007
Location: LA to HB

Posts: 4,490
iTrader: (21)

Quote:
Originally Posted by Tee212 View Post
What I read was, dam we ripped him off and almost got away with it.
+1
__________________
chrisE92 is offline   United_States
0
Reply With Quote
      04-12-2011, 04:26 PM   #9
RacerUnderTheSon
Second Lieutenant
 
RacerUnderTheSon's Avatar
 
Drives: 2011 Space Gray 335is
Join Date: Sep 2010
Location: Orange County, CA

Posts: 209
iTrader: (0)

Quote:
Originally Posted by sneaks View Post
So they tried to rip you off through the usual procedure and you caught them, then you praise them?
sucker
yeah, they did try to rip me off bigtime, i shouldn't have praised them..
__________________
DCT, 19" 313s, 30% tint, Clear Reflectors, Nav, PDC, H/K+BSW Speakers, Infinity 10" subs
RacerUnderTheSon is offline   United_States
0
Reply With Quote
      04-12-2011, 04:31 PM   #10
RacerUnderTheSon
Second Lieutenant
 
RacerUnderTheSon's Avatar
 
Drives: 2011 Space Gray 335is
Join Date: Sep 2010
Location: Orange County, CA

Posts: 209
iTrader: (0)

BTW the service dept there lacks attention to detail. They brought my car out after a software update and wash, wet and full of soap on the wheels. Weak stuff, I hope their mechanical work is not that shoddy...
__________________
DCT, 19" 313s, 30% tint, Clear Reflectors, Nav, PDC, H/K+BSW Speakers, Infinity 10" subs
RacerUnderTheSon is offline   United_States
0
Reply With Quote
      04-12-2011, 04:37 PM   #11
Tee212
Banned
 
Drives: yes
Join Date: Oct 2008
Location: Riverside

Posts: 4,545
iTrader: (9)

Garage List
2010 335  [4.00]
Send a message via AIM to Tee212 Send a message via MSN to Tee212
Ya I made the mistake of letting them wash only to find new scratches...sighs
Tee212 is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 10:10 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST