Best service dept on long island, ny?

trick50 · 02-11-2007, 11:08 PM

I was in the area on sat. so I figured I would stop in. Fortunatly my Salesman was in and he gave me the full behind the scenes tour, including the incredible garage.

60 Bays Thats right 60
80 Loaner Cars
93,000 Square feet
32 Million Dollar Building
Internet Cafe free for customers
Restaurant
Play center for kids
Waiting area with nice comfy couches and a big ass 60+inch LCD flat panel on the wall
Free car washes 10am-3pm for rallye customers.
While you are waiting for your car to be cleaned and your hanging out on the show room floor sitting in 1 of the 2 M6's or sitting in the lounge area..They give you one of those pager things (similar to like what the give at applebees or olive garden when there is a long wait).

absolutly incredible facility and I have always enjoyed dealing with rallye. While this is the first BMW I have bought from them I have bought (at there other facilities)
My last car 2004 Acura RSX-S
Wifes old Lexus Is
Fathers E55
Moms ML
etc etc....Some of the sales people are dickish...but I have noticed a huge improvement over the years.

STE92VE · 02-12-2007, 10:24 AM

Quote:

Originally Posted by trick50

I was in the area on sat. so I figured I would stop in. Fortunatly my Salesman was in and he gave me the full behind the scenes tour, including the incredible garage.

32 Million Dollar Building

Someone's going to have to pay for that...can you say MSRP?

NYBMW335 · 02-12-2007, 10:41 AM

Rallye Bmw really improved. They are really willing to help you and they are ready to do anything you ask. The best part is this new building, its everything you need to make your wait or your service spectacular and as a plus they are offering free car wash from 10-3pm to all rallye customers. Their service dept improved by 100%.It is an amazing experience to go to rallye now. They are more then willing to offer loaners to any car that stays there. Speak to Chris or Rob, they will definatly take good care of you.

gongtowjai · 02-12-2007, 11:41 AM

Quote:

Originally Posted by BimmerEnvy

Someone's going to have to pay for that...can you say MSRP?

I ordered my 335i sedan there at Westbury. Nice place. It depends who wants your business when you ask for quotes over the internet. I didn't pay MSRP. The waiting is such a killer.........

E91 Dude · 02-12-2007, 03:00 PM

Quote:

Originally Posted by gongtowjai

I ordered my 335i sedan there at Westbury. Nice place. It depends who wants your business when you ask for quotes over the internet. I didn't pay MSRP. The waiting is such a killer.........

So when is your baby supposed to arrive baldie?

trick50 · 02-12-2007, 10:14 PM

I ordered my e92 335 back in mid august before they even hit the showroom floor and I think considering the car had not even hit the dealer and they knew it was going to be hot...I think they did ok by me...I mean I did not get a great deal..but they took $1500 off the msrp..which at the time I thought was ok..More than I had expected. I had already priced two other dealers and rallye gave me 1500 off with no prob..I probably could have done better..but 1500 is what i asked for...I was soo excited about getting the car I really did nto care about price.

I will def go back to rallye for another car.
and I can't wait till my next service.

MysticDroptop · 02-13-2007, 07:53 PM

Rallye of Westbury's service department treated me great even with the mods i did to my car. Covered everything under warranty.

pscott · 02-16-2007, 08:11 PM

ive had good experience with habberstad on li

BMXtreme · 06-23-2007, 02:53 PM

sorry to bump this old thread up....why don't they (Rallye BMW) give loaners if we didn;t bought a car frm them? This is pathetic...I wouldn't even get my next one frm them if they are giving this kind of treatment..I moved frm another place and try to find something nearby....Anyone get a loaner frm them but didn't get a car frm them? My previous Acura was bought in NY and when I was down in Miami for my service, they even gave me a loaner....what is wrong with BMW?

Mark Chen · 06-23-2007, 04:44 PM

Quote:

Originally Posted by MysticDroptop

Rallye of Westbury's service department treated me great even with the mods i did to my car. Covered everything under warranty.

that's sounds good

I don't think that Life Quality will treat me good with the mods I did to my car.
But I didn't mod my car a lot
Maybe they won't even notice it.

02-11-2007, 11:08 PM	#23
trick50 Major 56 Rep 1,047 Posts Drives: E92 335i Space Gray Join Date: Aug 2006 Location: Douglaston, New York iTrader: (1)	Rallye Motors New Facility in Westbury WOW!!!!!! I was in the area on sat. so I figured I would stop in. Fortunatly my Salesman was in and he gave me the full behind the scenes tour, including the incredible garage. 60 Bays Thats right 60 80 Loaner Cars 93,000 Square feet 32 Million Dollar Building Internet Cafe free for customers Restaurant Play center for kids Waiting area with nice comfy couches and a big ass 60+inch LCD flat panel on the wall Free car washes 10am-3pm for rallye customers. While you are waiting for your car to be cleaned and your hanging out on the show room floor sitting in 1 of the 2 M6's or sitting in the lounge area..They give you one of those pager things (similar to like what the give at applebees or olive garden when there is a long wait). absolutly incredible facility and I have always enjoyed dealing with rallye. While this is the first BMW I have bought from them I have bought (at there other facilities) My last car 2004 Acura RSX-S Wifes old Lexus Is Fathers E55 Moms ML etc etc....Some of the sales people are dickish...but I have noticed a huge improvement over the years.
	Appreciate 0 Quote

02-12-2007, 10:41 AM	#25
NYBMW335 Lieutenant 11 Rep 420 Posts Drives: BMW 335i jet black/black Join Date: Oct 2006 Location: NYC iTrader: (1)	Rallye Bmw really improved. They are really willing to help you and they are ready to do anything you ask. The best part is this new building, its everything you need to make your wait or your service spectacular and as a plus they are offering free car wash from 10-3pm to all rallye customers. Their service dept improved by 100%.It is an amazing experience to go to rallye now. They are more then willing to offer loaners to any car that stays there. Speak to Chris or Rob, they will definatly take good care of you.
	Appreciate 0 Quote

02-12-2007, 10:14 PM	#28
trick50 Major 56 Rep 1,047 Posts Drives: E92 335i Space Gray Join Date: Aug 2006 Location: Douglaston, New York iTrader: (1)	I ordered my e92 335 back in mid august before they even hit the showroom floor and I think considering the car had not even hit the dealer and they knew it was going to be hot...I think they did ok by me...I mean I did not get a great deal..but they took $1500 off the msrp..which at the time I thought was ok..More than I had expected. I had already priced two other dealers and rallye gave me 1500 off with no prob..I probably could have done better..but 1500 is what i asked for...I was soo excited about getting the car I really did nto care about price. I will def go back to rallye for another car. and I can't wait till my next service.
	Appreciate 0 Quote

02-13-2007, 07:53 PM	#29
MysticDroptop Private First Class 14 Rep 146 Posts Drives: E46 M3 Cabrio Join Date: Dec 2006 Location: LI, NY iTrader: (0)	Rallye of Westbury's service department treated me great even with the mods i did to my car. Covered everything under warranty. __________________ Euro.Techniks East
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02-16-2007, 08:11 PM	#30
pscott Banned 0 Rep 72 Posts Drives: M3 Join Date: Feb 2007 Location: NY iTrader: (0)	ive had good experience with habberstad on li
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06-23-2007, 02:53 PM	#31
BMXtreme Lieutenant Colonel 59 Rep 1,657 Posts Drives: E60 535i Join Date: May 2007 Location: Redmond, WA iTrader: (3) Garage List 2006 330i [0.00]	sorry to bump this old thread up....why don't they (Rallye BMW) give loaners if we didn;t bought a car frm them? This is pathetic...I wouldn't even get my next one frm them if they are giving this kind of treatment..I moved frm another place and try to find something nearby....Anyone get a loaner frm them but didn't get a car frm them? My previous Acura was bought in NY and when I was down in Miami for my service, they even gave me a loaner....what is wrong with BMW?
	Appreciate 0 Quote