Dealer Charged me for service cause''suspension set too low

///Matt · 02-07-2007, 03:37 AM

That's unkind, but not unreasonable.

If your car is low enough, it can be a SERIOUS pain to get it onto the lift.

Pain in the ass aside, I think they probably charged you because they wanted to have recourse if your car got damaged.

If the try to lift it, and bend something, or break something, or otherwise cause damage because they were trying to lift your car and it's that low, then they have to file insurance, etc, etc, blah blah blah and get your car fixed.

If they CHARGE you, their either going to come out ahead (like they did) OR if they damage the car in the process, they've offset their deductible a little bit.

I don't charge people who's cars are too low, but It's not fun.

Also, I'm sure they called you BEFORE the work was done, and asked for the money, right? if they performed the work first, and then told you to pay, you are in NO way liable for that money, and they legally can't charge you a SINGLE DIME you didn't agree to pay before they performed the work.

ZuerstBMW · 02-07-2007, 04:13 AM

Quote:

Originally Posted by ///Matt

I'm sure they called you BEFORE the work was done, and asked for the money, right? if they performed the work first, and then told you to pay, you are in NO way liable for that money, and they legally can't charge you a SINGLE DIME you didn't agree to pay before they performed the work.

+1

ironic · 02-07-2007, 10:36 AM

that's lame

Chesmu · 02-07-2007, 12:27 PM

Quote:

Originally Posted by ksfrogman

As if you can squeeze under a stock E90 to change the oil without lifting it. Only Gumby can do that.

Obviously the car needs to get lifted, stock or lowered. The difficulty, and I assume the extra charge, was for getting a lowered car safely onto the lift, as ///Matt said.

And I also hope they called you first.

NaTuReB0Y · 02-07-2007, 01:25 PM

how hard is it to drop a couple of 2x4's next to the ramp?

$45 for 1/2 hr. labor charge?

HSU · 02-07-2007, 02:52 PM

yes they did call before they do it and I was agreed over the phone and did not say anything. cause'' there is no other BMW dealer near here .another nearest one about 1 hour away . if as MATT said they charged me and will really take care my car while in sevice even will pay for DAMAGED without any stupid excuse that be okay tho

magmd · 02-07-2007, 03:24 PM

Find another dealership.

Evan@Creative · 02-07-2007, 06:47 PM

Quote:

Originally Posted by magmd

Find another dealership.

+1

I drive an extra 20min to go to a different dealership than the closest one to me.

Neurorad · 02-23-2007, 07:52 AM

Dealership in Roanoke knows they have you by the short hairs, and can charge you anything they want for an extra 5 minutes worth of work.

02-07-2007, 03:37 AM	#23
///Matt United States Marine 318 Rep 2,748 Posts Drives: 2007 Dodge Ram 1500 Join Date: Jul 2006 Location: Los Angeles iTrader: (8) Garage List 2006 330i [0.00]	That's unkind, but not unreasonable. If your car is low enough, it can be a SERIOUS pain to get it onto the lift. Pain in the ass aside, I think they probably charged you because they wanted to have recourse if your car got damaged. If the try to lift it, and bend something, or break something, or otherwise cause damage because they were trying to lift your car and it's that low, then they have to file insurance, etc, etc, blah blah blah and get your car fixed. If they CHARGE you, their either going to come out ahead (like they did) OR if they damage the car in the process, they've offset their deductible a little bit. I don't charge people who's cars are too low, but It's not fun. Also, I'm sure they called you BEFORE the work was done, and asked for the money, right? if they performed the work first, and then told you to pay, you are in NO way liable for that money, and they legally can't charge you a SINGLE DIME you didn't agree to pay before they performed the work.
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02-07-2007, 10:36 AM	#25
ironic Major General 254 Rep 8,338 Posts Drives: Jet Black 335i Join Date: Dec 2006 Location: San Francisco, Ca iTrader: (22)	that's lame __________________ Widebody 335i Project Car BUILD \| PHOTOSHOOT
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02-07-2007, 01:25 PM	#27
NaTuReB0Y Powered By 36DD 337 Rep 7,369 Posts Drives: 2006 E90 Join Date: Jul 2005 Location: Inland Empire iTrader: (12)	how hard is it to drop a couple of 2x4's next to the ramp? $45 for 1/2 hr. labor charge? __________________ 2006 E90 330i Jet Black \| 20" WORK VS-XX \| FK452 \| H&R Sport on Koni Yellow \| REMUS QUAD
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02-07-2007, 02:52 PM	#28
HSU Captain 34 Rep 638 Posts Drives: 330i Awhite/terra Join Date: Nov 2005 Location: ROANOKE ,VA iTrader: (19) Garage List e46 m3 [0.00] V10 M5 [0.00] 2006 330i [0.00] 2003 C coupe [0.00]	yes they did call before they do it and I was agreed over the phone and did not say anything. cause'' there is no other BMW dealer near here .another nearest one about 1 hour away . if as MATT said they charged me and will really take care my car while in sevice even will pay for DAMAGED without any stupid excuse that be okay tho __________________
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02-07-2007, 03:24 PM	#29
magmd Major General 160 Rep 5,271 Posts Drives: '06 330i Join Date: Aug 2005 Location: Torrance, CA iTrader: (13) Garage List 2006 330i [0.00]	Find another dealership. __________________ 2006 330i \| Black Sapphire Metallic \| Step Auto \| Navi with iDr \| Sports Pkg \|OEM Rear Spoiler \| 3M CS35 Tint \| H&R Sport Springs \| Koni Yellows \| Advan RS Racing Hypersilver: 19x9 et22 19x10 et20
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02-23-2007, 07:52 AM	#31
Neurorad Major 87 Rep 1,224 Posts Drives: 2017 340xi Join Date: Feb 2006 Location: Location, Location iTrader: (0)	Dealership in Roanoke knows they have you by the short hairs, and can charge you anything they want for an extra 5 minutes worth of work.
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