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BMW 3-Series (E90 E92) Forum
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BMW Dealer Servicing
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03-03-2014, 12:55 PM | #1 |
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BMW Dealer Servicing
Hello Guy's and Girl's
Just wondering how many people still use BMW main dealers to service their cars when its out of warranty? And how many use a independent garage? What sort of customer service do you get? Cheers |
03-03-2014, 12:57 PM | #2 |
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Mine still goes to the dealer. I have a good relationship with them and they treat me fair....
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03-03-2014, 01:33 PM | #3 |
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I don't I wouldn't take my car there ! Independent specialist only
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03-03-2014, 02:33 PM | #5 |
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If mine wasn't under warranty I wouldn't go near them, but as it is & it has free service pack on it, I'll take full advantage
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03-03-2014, 02:44 PM | #6 |
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03-03-2014, 03:13 PM | #7 |
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general servicing i,e, oil/filters/brakes etc i will do myself anything more complicated will go to my independant
cant bring myself to pay 4x dealer prices compared to what my indi charges |
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03-03-2014, 03:18 PM | #8 |
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Up until recently,only Indy for me(extended warranty).However,as I've found a main dealer that price matched,I'll use them and see how it pans out.
You can't beat a good Indy though... |
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03-04-2014, 05:04 AM | #9 |
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I've only had my car since Sept last year and so far I've used a main stealer near me to fix the dreaded red steering lock fault (how unlucky was I!?) - bloody awful experience - the amount they charge you expect decent cust serv but no, they were shocking.
After that it's been an indy specialist to do the thermostats - better but I get the feeling I was ripped slightly as I watched him change them in about 1.5hrs and then watched as this bloke faffed and farted around "checking other things" for another 1.5hrs. I didn't mind so much as I learned how to do them from watching what he did and they ran a load of diags on some other stuff so swings and roundabouts.... |
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03-06-2014, 03:18 PM | #11 |
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Is it possible to know which dealer will price match??
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03-06-2014, 03:31 PM | #12 |
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No problem at all.It was Rybrook Warwick.A link to my thread about my experience...
http://www.e90post.com/forums/showthread.php?t=943936 |
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03-06-2014, 03:42 PM | #13 | |
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Quote:
Sounds like you had a great experience with Rybrook, exactly how a dealer should be, shame they are an exception rather than the rule. I'm between Reading and Basingstoke so maybe a bit too far, but could give them a call for a quote which I could try and use against my local dealers, I have no experience with any of my local dealers as I'm not long living around this area.
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03-06-2014, 03:52 PM | #14 |
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Getting good service from a dealership has been a long time coming,which is awful to have to say.
As your new to your area,make sure you post up a similar thread to mine,for some advice.Someone should be close by and will hopefully advise you accordingly! |
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