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      05-12-2010, 12:06 AM   #1
Revelation19
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Arrow 2007 328i - Broken Radio - Questions

Hi,
I'm new to this forum and BMW ownership, so please pardon any seemingly newbie/obvious questions...

Several weeks ago I bought a pre-owned a 2007 328i with 36k miles (from a private seller). Car runs and looks great.

The car has navigation and iDrive.

However, I just noticed that one of radio pre-set buttons is stuck in the pressed-in mode (it's the button with the number 6 on it). Also, pressing these numbered radio station buttons only seems to work intermittently, sometimes they work, often they don't. My work-around solution has been to control the radio with the iDrive knob.
So, I have some newbie questions .....
1. Is my radio covered under BMW's 50K mile warranty? Can I take my car into a BMW dealership and ask for radio repair or replacement?
2. With so many BMW radio problems discussed in these forums, would it be better to buy an aftermarket radio that is compatible with iDrive? Out of pocket expense of course.
3. Is there a radio brand and model that is compatible with iDrive?
4. Would upgrading to the BMW satelite radio eliminate the radio station buttons? (my car is satelite radio preped)
Thanks in advance for your advice and suggestions.
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      05-12-2010, 01:08 AM   #2
JayKay335i
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Electronics are under warranty till you hit 50k/4yr.
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      05-12-2010, 06:33 AM   #3
mike3000fl
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if it isn't covered i would just try and fix it myself, anyone spill soda or anything on it? a qtip with some water and dawn around that button and working it a few times might free it up. if it didn't i would remove the radio, take the bitch apart and figure out what was wrong.

my cell phone buttons quit every time i get it wet, i pull it apart, underneath the rubber keypad are a grid of metal contacts on a circuit board that the buttons touch when you hit them to complete a circuit, i scrape off the corrosion with a screwdriver and i am back in business. only do this if you are out of warranty and don't feel like getting dicked by the dealer.
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      05-12-2010, 05:38 PM   #4
Revelation19
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That helps a lot. Thanks guys!!!
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      05-12-2010, 06:59 PM   #5
mike3000fl
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dont forget to post a follow up.... in case someone else gets the same issue
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      05-12-2010, 10:02 PM   #6
Revelation19
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Will do!
Thanks Mike.
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      07-31-2010, 12:28 AM   #7
Revelation19
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Radio Replaced!

Quote:
Originally Posted by mike3000fl View Post
dont forget to post a follow up.... in case someone else gets the same issue
SUCCESS!!! THE RADIO IS FIXED!!!

Finally got around to taking my 328i in to the BMW service center (to repair the #6 preset button which was stuck solid).

It took a couple of visits. In the first visit, the problem (stuck #6 preset button) was confirmed by the service guy. Left the car there for the day. Then he called to tell me that he opened a PUMA case with BMW. So, I guess the BMW PUMA technicians confirmed the problem and the service guy ordered the part. So I picked up my car and scheduled an appointment for the following week when the part (faceplate) was estimated to arrive.

Second visit, dropped the car off in the morning the repair was supposed to take an hour, but the service guy called to tell me that they were having trouble with the CCC computer and the car would have to stay overnight. So, the next day by noon fortunately the service guy called me - SUCCESS!!! the radio was fixed, everything configured properly with the new faceplate.

Thanks to everyone here for their good advice - BMW delivered on their warranty.

Last edited by Revelation19; 07-31-2010 at 12:38 AM..
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