Tischer BMW Customer Care

Freak · 02-14-2009, 02:46 PM

Hi Guys

I am having trouble to get to contact from anyone from getbmwparts.com

After purchasing floor mats, I received an all weather liner, which is totally dif. thing

. Their email from the website is not working properly, so I wonder if someone has a direct contact with them.

Thanks
FREAK

leon · 02-14-2009, 02:52 PM

They post on the forums all the time.. PM one of the guys.

e90post name : Evan@Tischer

Evan Winstead
Internet Parts Manager
Tischer BMW of Silver Spring
ewinstead@mileone.com
AIM Screen Name: Evan at Tischer

e90post name : Jason@Tischer

Jason Reighard
Internet Parts Manager
Tischer BMW of Silver Spring
jreighard@mileone.com
www.getBMWparts.com
AIM Screen Name: JasonAtTischer

vgame64 · 02-14-2009, 02:54 PM

And they will probably not respond until Tuesday when they return to work. So don't get worried.

roadkillrob · 02-14-2009, 03:15 PM

Pm on here or fastest way is just search for a post by evan or jason and the AOL IM address is there and you can IM them when they are online (which will most likely be early Tuesday). They are super responsive on IM or on PM - you can't actually call them anymore!

Mr. 5 · 02-14-2009, 07:40 PM

Yah, Send Evan a PM.
Their customer service rocks and they are all really cool over there.

john715z · 02-15-2009, 12:21 AM

yeah last time I PM them they responded to me within 5 minutes

ilidon · 02-15-2009, 12:39 PM

they're really good and tustworthy. You'll have no problems. Don't worry.

Freak · 02-16-2009, 08:51 AM

thanks guys, it might be something with their server, since all the eamails are returning.

PM Sent

getBMWparts · 02-16-2009, 11:04 AM

Quote:

Originally Posted by Freak

thanks guys, it might be something with their server, since all the eamails are returning.

PM Sent

Yeah, we are closed on weekends - so you won't get a response at all until the following Monday if you inquire after 5PM on a Friday. I don't have a PM from you, so I assume it went to Evan. Our site had some major order issues over the weekend, so we're feverishly trying to get everything straightened out. I'm sure Evan will get back to you as soon as possible concerning your order. We'll make things right for you if the error was ours, so no worries there.

02-14-2009, 02:46 PM	#1
Freak Enlisted Member 6 Rep 36 Posts Drives: 335i Join Date: Apr 2008 Location: SP Brazil iTrader: (1)	Tischer BMW Customer Care Hi Guys I am having trouble to get to contact from anyone from getbmwparts.com After purchasing floor mats, I received an all weather liner, which is totally dif. thing. Their email from the website is not working properly, so I wonder if someone has a direct contact with them. Thanks FREAK __________________ " If everything is in control, you're just too slow"
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02-14-2009, 02:52 PM	#2
leon Private 7 Rep 97 Posts Drives: random Join Date: Dec 2008 Location: Arlington,Va iTrader: (0)	They post on the forums all the time.. PM one of the guys. e90post name : Evan@Tischer Evan Winstead Internet Parts Manager Tischer BMW of Silver Spring ewinstead@mileone.com AIM Screen Name: Evan at Tischer e90post name : Jason@Tischer Jason Reighard Internet Parts Manager Tischer BMW of Silver Spring jreighard@mileone.com www.getBMWparts.com AIM Screen Name: JasonAtTischer
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02-14-2009, 02:54 PM	#3
vgame64 Colonel 141 Rep 2,479 Posts Drives: BMW 335i Join Date: Jul 2008 Location: USA iTrader: (9)	And they will probably not respond until Tuesday when they return to work. So don't get worried.
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02-14-2009, 03:15 PM	#4
roadkillrob Major General 859 Rep 5,447 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: Boston iTrader: (15)	Pm on here or fastest way is just search for a post by evan or jason and the AOL IM address is there and you can IM them when they are online (which will most likely be early Tuesday). They are super responsive on IM or on PM - you can't actually call them anymore! __________________ 2022 X3M Brooklyn Grey 2008 E93 335i FBO 2012 Mercedes C63 Black Series Alanite Grey
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02-14-2009, 07:40 PM	#5
Mr. 5 Modder Raider 753 Rep 8,633 Posts Drives: M3 Join Date: Apr 2007 Location: Surf City, HB iTrader: (31) Garage List 2007 e90 335i [8.00]	Yah, Send Evan a PM. Their customer service rocks and they are all really cool over there. __________________ e36 M3 Coupe, e36 325i Sedan e90 335i--SOLD Best 60-130-------------9.15 Seconds------------------WWW.MR5RACING.COM
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02-15-2009, 12:21 AM	#6
john715z Enlisted Member 2 Rep 32 Posts Drives: 335i Join Date: Jan 2009 Location: San Francisco, CA iTrader: (1)	yeah last time I PM them they responded to me within 5 minutes
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02-15-2009, 12:39 PM	#7
ilidon Major 59 Rep 1,036 Posts Drives: F13 M6 Join Date: Dec 2008 Location: L.I., NY iTrader: (10) Garage List 2009 335i [7.00]	they're really good and tustworthy. You'll have no problems. Don't worry.
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02-16-2009, 08:51 AM	#8
Freak Enlisted Member 6 Rep 36 Posts Drives: 335i Join Date: Apr 2008 Location: SP Brazil iTrader: (1)	thanks guys, it might be something with their server, since all the eamails are returning. PM Sent __________________ " If everything is in control, you're just too slow"
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