Bmw service

jhandy2 · 06-06-2018, 09:57 AM

Right so dropped my car off for the recall made it clear I didn't want it washed..
But they still washed it. Left it a right state smear marks all over.
Scratches on the car that weren't there before Called it out in the dealers but according to them they were there :/
Just can't win with theese people they have to fuck up at some point

And a flat tyre warning and a nail in the tyre.. which wasn't there when I left it :/ I only know it wasnt as I had the wheels off to clean them and do the m3 arm.upgrade.

Phil325i · 06-06-2018, 10:19 AM

Makes you sick doesn't it. It's getting to the point where you need to take the service adviser out to the car when you leave it and do a point-by-point check on every cosmetic aspect of the car (like you do when collecting a hire car!).

Dann · 06-06-2018, 10:24 AM

Last time they did that to mine I went back in and had a moan at them.
They haven't offered it again to me since.

jhandy2 · 06-06-2018, 10:29 AM

Quote:

Originally Posted by Dann

Last time they did that to mine I went back in and had a moan at them.
They haven't offered it again to me since.

i went back in and went off on one with them, they jut said it said to wash it on the sheet. and the scratches were there, shame i cant prove they weren't and ill just hope they polish out.

i wont be using this dealer again ill drive further to use a better one

jhandy2 · 06-06-2018, 10:34 AM

Quote:

Originally Posted by Phil325i

Makes you sick doesn't it. It's getting to the point where you need to take the service adviser out to the car when you leave it and do a point-by-point check on every cosmetic aspect of the car (like you do when collecting a hire car!).

it is a joke, its almost like they insist on being a pain in the arse.. i forgot about the hire car, it had 5 miles of Diesel in it to :/

richk84 · 06-06-2018, 12:55 PM

I've had that before, even when you see the girl on the service desk write in capitals NO WASH AND VAC

What does seem to work is wash it the night before, then they look at it and think there no point washing this car it's clean

tadaska · 06-06-2018, 01:08 PM

What if you stick multiple stickers on the inside of the windows saying "no wash" and loads of stickers on the seats saying "no vacuum"?

jhandy2 · 06-06-2018, 03:28 PM

I'm thinking more along the lines of a sheet saying if you wash this car the bill for a full detail will be issued..

jhandy2 · 06-08-2018, 06:07 AM

Just got in the car and found trim loose and cup holders not working

06-06-2018, 09:57 AM	#1
jhandy2 Private First Class 14 Rep 119 Posts Drives: 335i Join Date: Nov 2017 Location: northampton iTrader: (0)	Bmw service Right so dropped my car off for the recall made it clear I didn't want it washed.. But they still washed it. Left it a right state smear marks all over. Scratches on the car that weren't there before Called it out in the dealers but according to them they were there :/ Just can't win with theese people they have to fuck up at some point And a flat tyre warning and a nail in the tyre.. which wasn't there when I left it :/ I only know it wasnt as I had the wheels off to clean them and do the m3 arm.upgrade.
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06-06-2018, 10:19 AM	#2
Phil325i Brigadier General 616 Rep 3,194 Posts Drives: E92 325i MSport Coupe Join Date: Apr 2012 Location: UK South East iTrader: (1) Garage List 2009 BMW 325i Coupe [6.00]	Makes you sick doesn't it. It's getting to the point where you need to take the service adviser out to the car when you leave it and do a point-by-point check on every cosmetic aspect of the car (like you do when collecting a hire car!). __________________ E92 pre-LCI 325i - Ohlins R&T; H&R spacers; M3 strut brace; Swift thrust sheets; 3 x chassis braces; diff brace; N53 V-brace; 034 subframe inserts; BMS clutch stop; BMS CDV; RE g/box mounts; Delrin shift bushes; Saikoumichi OCC; Cyba scoops; BMW Perf Exhaust; HEL s/steel brake hoses; M3 rear spoiler; Recaro Sportster CSs; M3 white dash LEDs; LED Angels; LED side repeaters; BMW Perf black grille; CSL reps; SSDD carbon diffuser; Monster Wrap black roof/clear front
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06-06-2018, 10:24 AM	#3
Dann Major 133 Rep 1,381 Posts Drives: E90 LCi 335i Join Date: Feb 2015 Location: Portsmouth, United Kingdom iTrader: (0)	Last time they did that to mine I went back in and had a moan at them. They haven't offered it again to me since. __________________ My Individual E90 LCI 335i
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06-06-2018, 12:55 PM	#6
richk84 Lieutenant Colonel 130 Rep 1,534 Posts Drives: e93 330i Join Date: Oct 2012 Location: All over iTrader: (0)	I've had that before, even when you see the girl on the service desk write in capitals NO WASH AND VAC What does seem to work is wash it the night before, then they look at it and think there no point washing this car it's clean
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06-06-2018, 01:08 PM	#7
tadaska Major 114 Rep 1,002 Posts Drives: 2006 E90 320D ES Join Date: May 2016 Location: Eastbourne iTrader: (0)	What if you stick multiple stickers on the inside of the windows saying "no wash" and loads of stickers on the seats saying "no vacuum"?
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06-06-2018, 03:28 PM	#8
jhandy2 Private First Class 14 Rep 119 Posts Drives: 335i Join Date: Nov 2017 Location: northampton iTrader: (0)	I'm thinking more along the lines of a sheet saying if you wash this car the bill for a full detail will be issued..
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06-08-2018, 06:07 AM	#9
jhandy2 Private First Class 14 Rep 119 Posts Drives: 335i Join Date: Nov 2017 Location: northampton iTrader: (0)	Just got in the car and found trim loose and cup holders not working
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