Service Advisor at BMW of Bellevue

DFR · 10-17-2013, 12:09 PM

Can anyone recommend a good SA they have worked with at BMW of Bellevue? We've been taking our car to BMW of Seattle but just wanted to see if there is any good SA at Bellevue.

TIA

floydarogers · 10-17-2013, 02:36 PM

I've worked with at least two (another was pretty good but has left).

Cliff Newton has been really good, prefer him. 957-4859
Dean Faciane is good, and was my sales advisor's reccomendation. 957-4857
Mike Mills is the service manager.

Speed_Addict · 10-17-2013, 11:07 PM

+1 for Cliff

DC_Oldboy · 10-18-2013, 04:09 PM

I hate going to Bellevue. The SA's are ass and I had 3 different ones. The only time I would go there is if Seattle can't take my car in right away or a loaner isn't available. Bellevue seems to ALWAYS take me in and provide a car right away though lol.

The last time I was there is when I got my door actuators replaced because Seattle couldn't take me in until a week later! I had a new SA name Nicole and she was alright. She kind of had a bitchy attitude but lot better than who I had before. I keep hearing this Cliff guy so next time I'll just ask for him.

andykim1990 · 10-21-2013, 12:49 PM

Cliff is awesome

frankg11 · 10-21-2013, 06:28 PM

Cliff. +1

HPIA4v2 · 10-30-2013, 09:01 AM

Quote:

Originally Posted by floydarogers

I've worked with at least two (another was pretty good but has left).

Cliff Newton has been really good, prefer him. 957-4859
Dean Faciane is good, and was my sales advisor's reccomendation. 957-4857
Mike Mills is the service manager.

My SA was Cliff Newton, then he took sabatical riding motorcycle across country. Yes, he is a good guy too.

Al Beutler, was one of the best SA I ever had, unfortunately his real life ended rather tragically, http://www.bellevuereporter.com/news/53146802.html

Al, initiated "goodwill" work on my missing pixels on my X5 out of waranty, only charge me $95 for 1-hr labor (while BMWUSA covers new instrument cluster). In another occasion, he noticed side rear view was loose and just went out with screw-driver to tighten one screw free of charge. Strange, pretty honest guy, but I guess sometime even a nice guy just snapped.

At the end, just try to have good relation with them.
But why all of them keep pushing for that valve-intake cleaning even on cars that only 20k-miles

Seattlesquash · 12-26-2014, 06:17 AM

Cliff is the way to go there, funny guy too, which never hurts combined with being a good manager! Yeah, crazy about Al, worked with him too and shocked when I heard... Did not see that coming for sure.

M.a.r.k.u.s · 12-26-2014, 01:58 PM

Michel Edwards has always been awesome and I can't recommend him enough

10-17-2013, 12:09 PM	#1
DFR Second Lieutenant 76 Rep 207 Posts Drives: Evo IX MR/X5d w/Adaptive Drive Join Date: Nov 2009 Location: Bellevue iTrader: (2)	Service Advisor at BMW of Bellevue Can anyone recommend a good SA they have worked with at BMW of Bellevue? We've been taking our car to BMW of Seattle but just wanted to see if there is any good SA at Bellevue. TIA
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10-17-2013, 02:36 PM	#2
floydarogers Curmudgeon and Pedant 690 Rep 3,489 Posts Drives: 2010 335d, 2014 328d Join Date: Nov 2012 Location: Bellevue, WA iTrader: (0)	I've worked with at least two (another was pretty good but has left). Cliff Newton has been really good, prefer him. 957-4859 Dean Faciane is good, and was my sales advisor's reccomendation. 957-4857 Mike Mills is the service manager.
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10-17-2013, 11:07 PM	#3
Speed_Addict Second Lieutenant 34 Rep 210 Posts Drives: Crimson Red 335i Coupe Join Date: May 2008 Location: Northwest iTrader: (1)	+1 for Cliff
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10-18-2013, 04:09 PM	#4
DC_Oldboy Q(.)-D Q-(^.~Q) 214 Rep 5,378 Posts Drives: like an old person. Join Date: Aug 2009 Location: Bothell, WA iTrader: (39) Garage List 2006 BMW 330i [8.48]	I hate going to Bellevue. The SA's are ass and I had 3 different ones. The only time I would go there is if Seattle can't take my car in right away or a loaner isn't available. Bellevue seems to ALWAYS take me in and provide a car right away though lol. The last time I was there is when I got my door actuators replaced because Seattle couldn't take me in until a week later! I had a new SA name Nicole and she was alright. She kind of had a bitchy attitude but lot better than who I had before. I keep hearing this Cliff guy so next time I'll just ask for him. __________________ Last edited by DC_Oldboy; 10-18-2013 at 04:16 PM..
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10-21-2013, 12:49 PM	#5
andykim1990 Second Lieutenant 25 Rep 269 Posts Drives: 2019 F87 M2 Edition Black Shad Join Date: Sep 2013 Location: Bellevue, WA iTrader: (2)	Cliff is awesome
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10-21-2013, 06:28 PM	#6
frankg11 Private 2 Rep 58 Posts Drives: 2012 335is Join Date: Sep 2012 Location: Seattle iTrader: (0)	Cliff. +1
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12-26-2014, 06:17 AM	#8
Seattlesquash Car Enthusiast 895 Rep 1,305 Posts Drives: E92 328i 2007 SC Join Date: Nov 2011 Location: WA iTrader: (0) Garage List 2007 E92 328i ESS V ... [0.00] 2007 B7 RS4 AMD SC ... [0.00]	Cliff is the way to go there, funny guy too, which never hurts combined with being a good manager! Yeah, crazy about Al, worked with him too and shocked when I heard... Did not see that coming for sure. __________________ E92 328i\|6MT\|ESS SC VT-1 (G.2)\|3 stage\|22 RPD SC/Meth tune\|AA Headers\|Snow Performance Meth Injection\|Rotiform KPS\|R139\|PS4S 275.245.19\|M3 front\|M3 side skirts\|MTEC rear\|Akrapovic C tips\|Koni Sport (Yellow)\|Eibach PS\|Hotchkis SB\|C high-kick spoiler\|C mirror Covers\|C trim\|LCI tails\|M3 Control arms\|M3 MS\|Black E trim\|Black kidney's\|Full LED Conv\|BMW F30 370/345 BBK\|ECS SS\|ECS Strut Tower Brace\|034 Engine-Trans-Rear Mounts
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12-26-2014, 01:58 PM	#9
M.a.r.k.u.s Captain 314 Rep 929 Posts Drives: 2011 BMW 335i xDrive manual Join Date: Mar 2014 Location: Seattle iTrader: (2) Garage List 2014 Audi A6 Prestige [0.00] 2015 BMW X5 x-drive35i [0.00] 2016 BMW M3 [0.00]	Michel Edwards has always been awesome and I can't recommend him enough
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