BMWNA did an exhaustive search on my car and DME(and messed up the wiring!)

RiXst3r · 05-17-2007, 09:19 PM

My car was in the shop for 7 weeks with a bad fuel pump... early on, they told me they had a rep from BMWNA requesting to come to "check it out", they also told me that this was unnusual that BMWNA would get involved.

I wonder what they were looking for? As most of you know, I have never had anything that would go in the ECU... I think they were looking for things that would show signs of my failed fuel pump... my dealer did not mention there reason for "scanning" my car so exhaustively, and of course didnt give me any trouble... my dealer is great, top notch, they take good care of me...

Funny thing is, that the BMWNA rep pulled out the DME to run tests on it, and then when they hooked it back up, they did something wrong, and delayed me getting my car when the pump actually did come in, because my dealer didnt know that the BMWNA rep hooked it back up wrong, and after they replaced the fuel pump, it still wouldnt start... so they had to hook a bunch of stuff up, and trace the problem down to what they said was that the DME harness was loose... all this was listed on my service record.

All in all I am not worried, they basically said that they used my car to try and diagnose the fuel pump issues...

And hey, I got some FREE STUFF!! : http://www.e90post.com/forums/showthread.php?t=62173

Just a word of warning to all your PROcede/Xede people... BMWNA is watching... be careful what traces you leave behind

I am glad that I never messed around inside my ECU compartment... I had no worries.

Coldintake · 05-18-2007, 02:42 AM

Off topic.. But do you have large pics of your car?

gonzo · 05-18-2007, 05:55 AM

I was informed that BMW has Reps in dealership service areas.

RiXst3r · 05-18-2007, 06:13 AM

Quote:

Originally Posted by Coldintake

Off topic.. But do you have large pics of your car?

larger than this?
http://www.e90post.com/forums/showthread.php?t=62173

ya, I have the originals (6MP)

RiXst3r · 05-18-2007, 06:15 AM

Quote:

Originally Posted by gonzo

I was informed that BMW has Reps in dealership service areas.

There was one lurking around mine.

BMWNA is very active in snooping around in all 335's that fail.

Chio · 05-18-2007, 10:40 AM

i have been told also when it comes in for a problem they have to download everything and send it off to BMW NA first before they can fix anything!

steve_setzer · 05-18-2007, 10:48 AM

BMWNA keeping a close eye on the 335's isn't unusual. It is a new car with a new motor - I'm sure they need all the info they can get to make minor improvements going forward.

carl_lazlo · 05-18-2007, 11:10 AM

People need to think very carefully about what they are writing on here. I received confirmation a few weeks ago from BMW NA that they have "Online analysts" that do nothing but read these forums. They told me it was for customer service.

They had no problem associating my user name to me.

I would think twice before bragging about any mods you do to your car.

cb650 · 05-18-2007, 03:07 PM

My stealership wouldn't even install a hardwire cord for my radar detector! Said that technically you are not even allowed to use a cell phone charger.

Also said if their were any problems down the road that this power cord would for sure be blamed. Seems like BMW will stop at nothing to avoid warranty repairs.

CASHBY · 05-18-2007, 03:14 PM

Rixter, I wouldnt post anything like this on the forum.

or you can post your experience but nothing related to what you actualy have/had on the car.

but i can assure people wiht PROcede...if removed and they run test it is 100% invisible and they will find nothing...this i know!

itsbrokeagain · 05-18-2007, 05:47 PM

welp I hope BMW reads this one.

Im gonna put something in my car and up the boost! Woot! Catch me if ya can!!!

sheesh.

Perks of working for the dealership.

AM335 · 05-18-2007, 06:02 PM

Sounds like these lurking BMW reps should spend more time helping their customers. I have made numerous calls and sent emails to BMW to no avail. I spoke with 1 rep who stated he would get back to me by Friday, three weeks ago; I still haven't heard from him and his voicemail box is full. There appears to be a large number of BMW owners that are frustrated with BMW's customer service.

Fartpimpson · 05-18-2007, 06:26 PM

schneid4323 · 05-18-2007, 06:40 PM

They are looking at the wiring on the ecu, not the connections just the quality and if it matches factory.

I didnt say that btw........

RiXst3r · 05-18-2007, 09:09 PM

Quote:

Originally Posted by CEA 3

Rixter, I wouldnt post anything like this on the forum.

or you can post your experience but nothing related to what you actualy have/had on the car.

but i can assure people wiht PROcede...if removed and they run test it is 100% invisible and they will find nothing...this i know!

I never had anything on my car that messed with anything in the ECU compartment... thanks for the warning though...

RiXst3r · 05-18-2007, 09:13 PM

Quote:

Originally Posted by schneid4323

They are looking at the wiring on the ecu, not the connections just the quality and if it matches factory.

I didnt say that btw........

So they were looking to see if there were any wiring that looked like it was messed with? I figured they were just doing a bunch of random tests to see what caused the pump failure.

No worries... I never touched a single nut, bolt, screw, or wire anywhere near the ECU box.

Whats funny is that THEY actually screwed it up while looking, and caused 3 days of delay for me...

Kiemyster · 05-18-2007, 09:28 PM

Quote:

Originally Posted by itsbrokeagain

welp I hope BMW reads this one.

Im gonna put something in my car and up the boost! Woot! Catch me if ya can!!!

sheesh.

Perks of working for the dealership.

Valley stream new york huh? ill see you there soon!

RiXst3r · 05-18-2007, 09:38 PM

Quote:

Originally Posted by itsbrokeagain

welp I hope BMW reads this one.

Im gonna put something in my car and up the boost! Woot! Catch me if ya can!!!

sheesh.

Perks of working for the dealership.

I wouldnt do that if I were you... I hear BMW is cracking down on people with ECU mods...

I posted this so that people will know to be careful what they put on their cars

please dont turn into bimport 2.0

Coldintake · 05-18-2007, 09:40 PM

Quote:

Originally Posted by RiXst3r

larger than this?
http://www.e90post.com/forums/showthread.php?t=62173

ya, I have the originals (6MP)

Yes please

RiXst3r · 05-18-2007, 10:00 PM

Quote:

Originally Posted by Coldintake

Yes please

what for? I dont mind, but I dont want them being stolen

Coldintake · 05-18-2007, 11:43 PM

Quote:

Originally Posted by RiXst3r

what for? I dont mind, but I dont want them being stolen

I'd like to see that color combo. I'm going into the dealer this weekend and it's between space/coral or black and Black saph/coral.

It doesn't need to be 6mb.. just something bigger/higher res.

RiXst3r · 05-19-2007, 07:09 AM

Quote:

Originally Posted by Coldintake

I'd like to see that color combo. I'm going into the dealer this weekend and it's between space/coral or black and Black saph/coral.

It doesn't need to be 6mb.. just something bigger/higher res.

Here ya go...

05-17-2007, 09:19 PM	#1
RiXst3r 274 Rep 6,510 Posts Drives: M235i Join Date: Sep 2006 Location: Ohio iTrader: (14)	BMWNA did an exhaustive search on my car and DME(and messed up the wiring!) My car was in the shop for 7 weeks with a bad fuel pump... early on, they told me they had a rep from BMWNA requesting to come to "check it out", they also told me that this was unnusual that BMWNA would get involved. I wonder what they were looking for? As most of you know, I have never had anything that would go in the ECU... I think they were looking for things that would show signs of my failed fuel pump... my dealer did not mention there reason for "scanning" my car so exhaustively, and of course didnt give me any trouble... my dealer is great, top notch, they take good care of me... Funny thing is, that the BMWNA rep pulled out the DME to run tests on it, and then when they hooked it back up, they did something wrong, and delayed me getting my car when the pump actually did come in, because my dealer didnt know that the BMWNA rep hooked it back up wrong, and after they replaced the fuel pump, it still wouldnt start... so they had to hook a bunch of stuff up, and trace the problem down to what they said was that the DME harness was loose... all this was listed on my service record. All in all I am not worried, they basically said that they used my car to try and diagnose the fuel pump issues... And hey, I got some FREE STUFF!! : http://www.e90post.com/forums/showthread.php?t=62173 Just a word of warning to all your PROcede/Xede people... BMWNA is watching... be careful what traces you leave behind I am glad that I never messed around inside my ECU compartment... I had no worries. Last edited by RiXst3r; 05-18-2007 at 09:06 PM..
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05-18-2007, 02:42 AM	#2
Coldintake First Lieutenant 16 Rep 373 Posts Drives: in circles Join Date: Feb 2007 Location: All around iTrader: (0)	Off topic.. But do you have large pics of your car?
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05-18-2007, 05:55 AM	#3
gonzo Lieutenant General 10199 Rep 14,398 Posts Drives: as many as possible Join Date: Jan 2007 Location: TeXXXas iTrader: (0)	I was informed that BMW has Reps in dealership service areas. __________________ Crazy Diamond Last edited by gonzo; 05-19-2007 at 07:19 AM..
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05-18-2007, 10:40 AM	#6
Chio Lieutenant 108 Rep 560 Posts Drives: G80 M3 Comp Xdrive Join Date: Oct 2006 Location: STL iTrader: (1) Garage List 2018 S6 [10.00]	i have been told also when it comes in for a problem they have to download everything and send it off to BMW NA first before they can fix anything!
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05-18-2007, 10:48 AM	#7
steve_setzer Private 14 Rep 66 Posts Drives: 2011 135i Join Date: Oct 2005 Location: San Diego iTrader: (0)	BMWNA keeping a close eye on the 335's isn't unusual. It is a new car with a new motor - I'm sure they need all the info they can get to make minor improvements going forward.
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05-18-2007, 11:10 AM	#8
carl_lazlo Doctor of Journalism 28 Rep 352 Posts Drives: E 92 335i Sapphire Black Join Date: Nov 2006 Location: Jersey iTrader: (0)	People need to think very carefully about what they are writing on here. I received confirmation a few weeks ago from BMW NA that they have "Online analysts" that do nothing but read these forums. They told me it was for customer service. They had no problem associating my user name to me. I would think twice before bragging about any mods you do to your car.
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05-18-2007, 03:07 PM	#9
cb650 New Member 1 Rep 23 Posts Drives: e92 Join Date: May 2007 Location: The City iTrader: (0)	My stealership wouldn't even install a hardwire cord for my radar detector! Said that technically you are not even allowed to use a cell phone charger. Also said if their were any problems down the road that this power cord would for sure be blamed. Seems like BMW will stop at nothing to avoid warranty repairs.
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05-18-2007, 03:14 PM	#10
CASHBY 168 Rep 2,114 Posts Drives: E90 335 "done up" Join Date: Dec 2006 Location: GARAGE iTrader: (2)	Rixter, I wouldnt post anything like this on the forum. or you can post your experience but nothing related to what you actualy have/had on the car. but i can assure people wiht PROcede...if removed and they run test it is 100% invisible and they will find nothing...this i know!
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05-18-2007, 05:47 PM	#11
itsbrokeagain 310 Rep 15,745 Posts Drives: 1999 528iT, E53 X5, E46 325xi Join Date: Mar 2007 Location: Strong Island iTrader: (7)	welp I hope BMW reads this one. Im gonna put something in my car and up the boost! Woot! Catch me if ya can!!! sheesh. Perks of working for the dealership.
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05-18-2007, 06:02 PM	#12
AM335 Go Gators! 17 Rep 695 Posts Drives: E90 335i Join Date: Aug 2006 Location: Florida iTrader: (2) Garage List 2007 335i E90 [0.00]	Sounds like these lurking BMW reps should spend more time helping their customers. I have made numerous calls and sent emails to BMW to no avail. I spoke with 1 rep who stated he would get back to me by Friday, three weeks ago; I still haven't heard from him and his voicemail box is full. There appears to be a large number of BMW owners that are frustrated with BMW's customer service.
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05-18-2007, 06:26 PM	#13
Fartpimpson Colonel 292 Rep 2,414 Posts Drives: E92 335i Join Date: Dec 2006 Location: Alhambra, CA iTrader: (0) Garage List 2007 E92 335i [0.00]
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05-18-2007, 06:40 PM	#14
schneid4323 Banned 330 Rep 1,134 Posts Drives: 335i, M6 Join Date: Dec 2006 Location: Dallas TX iTrader: (0)	They are looking at the wiring on the ecu, not the connections just the quality and if it matches factory. I didnt say that btw........
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