stevens creek bmw in san jose

Park828 · 05-04-2007, 04:24 PM

Which service adviser do you guys recommend? anyone to avoid?

klinkerklu · 05-04-2007, 05:27 PM

Neil Simons.

Although, it's the only Bay Area service department we've dealt with that so far everyone that we've dealt with is very nice, and more importantly, competent.

ward · 05-04-2007, 05:37 PM

i've been to SC a couple of times now, they can't hold a candle to the service provided by east bay in pleasanton.

I find the service to be lacking a bit out there, I wouldn't say the service has been bad, but it's just not nearly as good as what I was used to.

I'm tempted to try mountain view, to see if they're any better.

I've talked to Claude, and Mike so far at SC both seemed like nice competent guys, but the logistics of such a large dealer make it hard to provide the same service as a smaller one.

not having free coffee, as small a thing as it is, makes this dealer less attractive.

just4kickz · 05-04-2007, 06:47 PM

Quote:

Originally Posted by ward

i've been to SC a couple of times now, they can't hold a candle to the service provided by east bay in pleasanton.

I find the service to be lacking a bit out there, I wouldn't say the service has been bad, but it's just not nearly as good as what I was used to.

I'm tempted to try mountain view, to see if they're any better.

I've talked to Claude, and Mike so far at SC both seemed like nice competent guys, but the logistics of such a large dealer make it hard to provide the same service as a smaller one.

not having free coffee, as small a thing as it is, makes this dealer less attractive.

lol free coffe... i go to the mt view one... its allright. the only thing i hate is waiting hours to speak to a SA... i think there is only 6 of them and i'm not picky about which SA i talk to.

Ryan 330i · 05-05-2007, 01:09 PM

i am not too impressed with any advisor i have worked with there. but i only have limited experience with two or three advisors.

05-04-2007, 04:24 PM	#1
Park828 Lieutenant 24 Rep 552 Posts Drives: Man Join Date: Feb 2007 Location: Usa iTrader: (3)	stevens creek bmw in san jose Which service adviser do you guys recommend? anyone to avoid? __________________ Verified Damsels
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05-04-2007, 05:27 PM	#2
klinkerklu Respect my Authoritay 5 Rep 223 Posts Drives: 330xi ED Join Date: Nov 2006 Location: SF Bay iTrader: (0) Garage List 2006 330xi ED [0.00]	Neil Simons. Although, it's the only Bay Area service department we've dealt with that so far everyone that we've dealt with is very nice, and more importantly, competent. __________________ 330xi \| 6-speed \| Sparkling Graphite \| Sport Package \| iPod Adapter\| BlackLines\| F1 Pinnacle 35%
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05-04-2007, 05:37 PM	#3
ward Major General 155 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	i've been to SC a couple of times now, they can't hold a candle to the service provided by east bay in pleasanton. I find the service to be lacking a bit out there, I wouldn't say the service has been bad, but it's just not nearly as good as what I was used to. I'm tempted to try mountain view, to see if they're any better. I've talked to Claude, and Mike so far at SC both seemed like nice competent guys, but the logistics of such a large dealer make it hard to provide the same service as a smaller one. not having free coffee, as small a thing as it is, makes this dealer less attractive.
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05-05-2007, 01:09 PM	#5
Ryan 330i Major 56 Rep 1,181 Posts Drives: '09 E93 335i Join Date: Jun 2006 Location: San Francisco \| LA \| Oregon iTrader: (0)	i am not too impressed with any advisor i have worked with there. but i only have limited experience with two or three advisors. __________________ 2009 E93 335i \| Jet \| Black Dakota \| Grey Poplar \| ZPP \| ZSP \| ZCW \| Step \| Paddles \| i-Drive \| CA \| Sirius \| HD \| Logic7 \| 06FL \| 06NF \| PDC \| OEM Alarm \| LUX Retired: 2007 E92 335i Retired: 2006 E90 330i
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