Exterior door handle light problem

LetsRock · 03-24-2010, 01:08 PM

I have a 2007 328xi sedan with a peculiar issue that has yet to be resolved by my local BMW dealer.

I bought the car used with 48K miles and after driving it a few weeks I noticed that the exterior door handle lights did not work. The car is currently at the dealership and they have been trying to resolve this for over 5 days with no luck. They contacted BMW corporate for a possible solution and they suggested doing a complete software upgrade/update. As of today, that did not work.

The lights work when triggered by their tester tool, but will not turn on by themselves.

What happens if they can't resolve this? The car is still under warranty for 185 miles!

Do I get a NEW CAR or a CASH SETTLEMENT?

LetsRock · 03-26-2010, 08:04 AM

Dealer called yesterday and said that a BMW "master technician" is coming down from BMW North America in New Jersey to "fix my car" next week.

JayKay335i · 03-26-2010, 12:18 PM

Maybe they'll give you a key chain if they cant fix it.

LetsRock · 03-26-2010, 01:10 PM

Quote:

Originally Posted by JayKay335i

Maybe they'll give you a key chain if they cant fix it.

It better come with a replacement vehicle on the other end.

LetsRock · 03-26-2010, 01:11 PM

Quote:

Originally Posted by JayKay335i

Maybe they'll give you a key chain if they cant fix it.

It better come with a replacement vehicle on the other end.

jimk · 03-26-2010, 07:40 PM

They usually replace your 3er with a 5er for issues like that. Don't settle for anything less.

LetsRock · 03-29-2010, 12:22 PM

Quote:

Originally Posted by jimk

They usually replace your 3er with a 5er for issues like that. Don't settle for anything less.

I don't want a 5er. I turned in the 525i for that 328xi.

LetsRock · 03-31-2010, 01:09 PM

Problem resolved after almost TWO WEEKS! There was not problem. Apparently, the exterior door handle lights are controlled by the INTERIOR light switch. If you don't turn them on so tha the interior lights up when you open a door, the exterior door handle lights are not activated.

UncleWede · 04-01-2010, 10:47 AM

So, no NEW 3????

madmanhiker · 08-30-2012, 02:26 PM

Quote:

Originally Posted by LetsRock

Problem resolved after almost TWO WEEKS! There was not problem. Apparently, the exterior door handle lights are controlled by the INTERIOR light switch. If you don't turn them on so tha the interior lights up when you open a door, the exterior door handle lights are not activated.

I have this issue... interior light switch? can someone shed a little "light" on this?

03-24-2010, 01:08 PM	#1
LetsRock Private 2 Rep 80 Posts Drives: 2007 328xi Join Date: Mar 2010 Location: Annandale, VA iTrader: (0) Garage List 2011 328xi [0.00] 2007 328xi [0.00]	Exterior door handle light problem I have a 2007 328xi sedan with a peculiar issue that has yet to be resolved by my local BMW dealer. I bought the car used with 48K miles and after driving it a few weeks I noticed that the exterior door handle lights did not work. The car is currently at the dealership and they have been trying to resolve this for over 5 days with no luck. They contacted BMW corporate for a possible solution and they suggested doing a complete software upgrade/update. As of today, that did not work. The lights work when triggered by their tester tool, but will not turn on by themselves. What happens if they can't resolve this? The car is still under warranty for 185 miles! Do I get a NEW CAR or a CASH SETTLEMENT? Last edited by LetsRock; 03-25-2010 at 08:34 AM..
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03-26-2010, 08:04 AM	#2
LetsRock Private 2 Rep 80 Posts Drives: 2007 328xi Join Date: Mar 2010 Location: Annandale, VA iTrader: (0) Garage List 2011 328xi [0.00] 2007 328xi [0.00]	Dealer called yesterday and said that a BMW "master technician" is coming down from BMW North America in New Jersey to "fix my car" next week.
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03-26-2010, 12:18 PM	#3
JayKay335i Banned 189 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	Maybe they'll give you a key chain if they cant fix it.
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03-26-2010, 07:40 PM	#6
jimk Captain 104 Rep 934 Posts Drives: 2018 M550i Join Date: Jun 2009 Location: Camarillo, CA iTrader: (8)	They usually replace your 3er with a 5er for issues like that. Don't settle for anything less.
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03-31-2010, 01:09 PM	#8
LetsRock Private 2 Rep 80 Posts Drives: 2007 328xi Join Date: Mar 2010 Location: Annandale, VA iTrader: (0) Garage List 2011 328xi [0.00] 2007 328xi [0.00]	Problem resolved after almost TWO WEEKS! There was not problem. Apparently, the exterior door handle lights are controlled by the INTERIOR light switch. If you don't turn them on so tha the interior lights up when you open a door, the exterior door handle lights are not activated.
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04-01-2010, 10:47 AM	#9
UncleWede Long Time Admirer, First Time Owner 17998 Rep 9,378 Posts Drives: G01 X3 M40i Dark Graphite Join Date: Jun 2005 Location: Oxnard, CA iTrader: (0)	So, no NEW 3????
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