Annual Oil Change covered under Maintenance?

MRQturbo · 02-06-2009, 03:47 PM

annual oil change???....i do mine every 4000-5000kms.....

Chiggy · 02-06-2009, 03:50 PM

Quote:

Originally Posted by joech

My local dealer also deny my one year free oil change after I dropped off my car. I ended up calling BMW Canada and I was told I am entitle to an annual oil change regardless of the mileage. He even told me his name so my SA could call him to verify. My SA called me to apologize and did the oil change after.

When was this done? Can you provide me with the BMW Canada Rep's name? The lack of consistency in responses from BMW Canada is ridiculous, it's like dealing with Rogers Communication.

OTK_KART · 02-09-2009, 10:25 AM

His name is Brandon if I remember correctly. He asked me for my Vin number to look up the in service date just to confirm the 1 year has passed.

Chiggy · 02-09-2009, 04:01 PM

Just called Bmw Canada. Apparently the first oil change is annual and the ones subsequent is based on when the servicing light goes off. Will try to contact T&C and see if I can argue anything with them since my sales guy told me it was once a yr.

Will update when I get more info.

Z06Driver · 03-05-2009, 01:20 PM

Any development in this matter? Can you argue for an annual oil change at no charge? I would like to get an oil change done before it's 1 yr anniversary and I would appreciate any help. BTW I called the service rep at Budd's out of curiousity and he said it would be a out of pocket service as the current mileage is well under the required amount.

Chiggy · 03-05-2009, 02:50 PM

Quote:

Originally Posted by Z06Driver

Any development in this matter? Can you argue for an annual oil change at no charge? I would like to get an oil change done before it's 1 yr anniversary and I would appreciate any help. BTW I called the service rep at Budd's out of curiousity and he said it would be a out of pocket service as the current mileage is well under the required amount.

Going in this weekend to T&C. Will update.

3coupe · 03-06-2009, 04:43 PM

..

hor335i · 03-07-2009, 12:51 AM

BMW Toronto did my first oil change for free on the first anniversary. That was last year. I spoke to the SA few weeks ago and he acknowledged that BMW Canada changed the policy recently and they no longer give free annual oil changes. Only when the computer says so. Must be another cost-cutting measure by BMW due to the economy.

But if anybody manages to find a dealer in the GTA that is still following the old policy and haven't catch up yet, better hurry there and let the rest of us know.

Chiggy · 03-07-2009, 04:39 PM

Just got my service done at T&C and they were good and fast (contrary to what a lot of people have experienced here).

Anyways so this was my 2nd maintenance (y1 maintenance was done at BMW Toronto as it was closer) they changed the cabin filter, brake fluid and did a "low mileage oil change as past 1 yr".

My mileage when I got there was 7600km.

I'm glad they covered it. I think the key is for people having trouble with getting a oil change covered under scheduled maintenance is to mention that you want a "low mileage oil change". If you still have trouble maybe try T&C.

Good luck!

hor335i · 03-07-2009, 06:22 PM

Great tip Chiggy. Will definitely give T&C a call if BMW Toronto won't cover it. I wonder if different SAs say different things when you ask them.

Quote:

Originally Posted by Chiggy

Just got my service done at T&C and they were good and fast (contrary to what a lot of people have experienced here).

Anyways so this was my 2nd maintenance (y1 maintenance was done at BMW Toronto as it was closer) they changed the cabin filter, brake fluid and did a "low mileage oil change as past 1 yr".

My mileage when I got there was 7600km.

I'm glad they covered it. I think the key is for people having trouble with getting a oil change covered under scheduled maintenance is to mention that you want a "low mileage oil change". If you still have trouble maybe try T&C.

Good luck!

Z06Driver · 03-10-2009, 02:35 PM

Thanks Chiggy

vtec96 · 03-11-2009, 05:55 PM

you guys are lucky...
I can't get a free low mileage oil change in Calgary..
Maybe I should call BMW Canada...

02-06-2009, 03:47 PM	#23
MRQturbo Captain 20 Rep 902 Posts Drives: 91 MR2 turbo....07 335i... Join Date: Oct 2008 Location: Toronto iTrader: (0)	annual oil change???....i do mine every 4000-5000kms..... __________________ 91 MR2Turbo....07 335i....
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02-09-2009, 10:25 AM	#25
OTK_KART Second Lieutenant 10 Rep 283 Posts Drives: cars with 4 wheels Join Date: Aug 2006 Location: Alberta iTrader: (1)	His name is Brandon if I remember correctly. He asked me for my Vin number to look up the in service date just to confirm the 1 year has passed. __________________ Free supercharging miles using my referral code. https://ts.la/joe27827
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02-09-2009, 04:01 PM	#26
Chiggy First Lieutenant 12 Rep 305 Posts Drives: E92 335i, E70 4.8 Join Date: Nov 2006 Location: Toronto iTrader: (1)	Just called Bmw Canada. Apparently the first oil change is annual and the ones subsequent is based on when the servicing light goes off. Will try to contact T&C and see if I can argue anything with them since my sales guy told me it was once a yr. Will update when I get more info.
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03-05-2009, 01:20 PM	#27
Z06Driver Private First Class 27 Rep 181 Posts Drives: AW E92, MG F32 440i Join Date: Jul 2008 Location: Toronto iTrader: (0)	Any development in this matter? Can you argue for an annual oil change at no charge? I would like to get an oil change done before it's 1 yr anniversary and I would appreciate any help. BTW I called the service rep at Budd's out of curiousity and he said it would be a out of pocket service as the current mileage is well under the required amount.
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03-06-2009, 04:43 PM	#29
3coupe Captain 31 Rep 645 Posts Drives: BMW 335i Coupe 07 Join Date: May 2007 Location: Somewhere. iTrader: (2)	.. __________________ BMW E92 335i retired: 04 BMW M3 \| 05 Honda S2000 \| 03 BMW 330ci \| 01 Honda Prelude \| 99 Acura Type-R
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03-07-2009, 12:51 AM	#30
hor335i Enlisted Member 0 Rep 37 Posts Drives: 2007 E92 Space Grey 335i Join Date: Jun 2007 Location: Toronto, Ontario iTrader: (1) Garage List 2007 335i Coupe [0.00]	BMW Toronto did my first oil change for free on the first anniversary. That was last year. I spoke to the SA few weeks ago and he acknowledged that BMW Canada changed the policy recently and they no longer give free annual oil changes. Only when the computer says so. Must be another cost-cutting measure by BMW due to the economy. But if anybody manages to find a dealer in the GTA that is still following the old policy and haven't catch up yet, better hurry there and let the rest of us know.
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03-07-2009, 04:39 PM	#31
Chiggy First Lieutenant 12 Rep 305 Posts Drives: E92 335i, E70 4.8 Join Date: Nov 2006 Location: Toronto iTrader: (1)	Just got my service done at T&C and they were good and fast (contrary to what a lot of people have experienced here). Anyways so this was my 2nd maintenance (y1 maintenance was done at BMW Toronto as it was closer) they changed the cabin filter, brake fluid and did a "low mileage oil change as past 1 yr". My mileage when I got there was 7600km. I'm glad they covered it. I think the key is for people having trouble with getting a oil change covered under scheduled maintenance is to mention that you want a "low mileage oil change". If you still have trouble maybe try T&C. Good luck!
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03-10-2009, 02:35 PM	#33
Z06Driver Private First Class 27 Rep 181 Posts Drives: AW E92, MG F32 440i Join Date: Jul 2008 Location: Toronto iTrader: (0)	Thanks Chiggy
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03-11-2009, 05:55 PM	#34
vtec96 Second Lieutenant 25 Rep 286 Posts Drives: E89 Join Date: Mar 2008 Location: Canada iTrader: (2)	you guys are lucky... I can't get a free low mileage oil change in Calgary.. Maybe I should call BMW Canada... __________________ CURRENT: 2009 E89 35i Dinan Stage 2 PAST: 2008 E92 335xi
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