2009 328i - Radio intermittently does not power on at startup

johno8888 · 03-19-2009, 11:29 AM

My new head unit failed today. Back to the dealer.

bmwbadboy · 03-28-2009, 12:56 PM

The problem happened today. No sound,but all the radio displays worked. I took off my seatbelt and waited for the chime to sound. Once the chime sounded the radio sound was back on.

johno8888 · 03-30-2009, 06:42 PM

I'm in the shop again for this problem after a replaced head unit. Got a coupe laoner.

johno8888 · 03-31-2009, 06:33 PM

A bulliten is coming out on this problem w/a software update (according to my dealer).

bmwbadboy · 04-03-2009, 07:44 PM

That would be nice!

RJF · 04-06-2009, 12:40 PM

I heard from Customer Relations at NA HQ and yes, they confirmed that a bulletin is pending and they (engineers) are working on a software fix.

Keeping fingers crossed for a quick (and permanent) fix.

bmwbadboy · 04-06-2009, 08:24 PM

Quote:

Originally Posted by RJF

I heard from Customer Relations at NA HQ and yes, they confirmed that a bulletin is pending and they (engineers) are working on a software fix.

Keeping fingers crossed for a quick (and permanent) fix.

That would be nice, pass it along if you can get your hands on it. I called BMW NA today and told them I didnt want to drive 3 hours to bring my 328 in if they didn't have a fix. The two guys I spoke to today did not bother to check into the bulletin.

RJF · 04-10-2009, 04:45 PM

Latest update:

Software fix should be done in the June/July timeframe.

GreenThree · 04-16-2009, 06:34 PM

Quote:

Originally Posted by RJF

Yes, I have Bluetooth and have the iPhone 3G.

I am starting to think that it may be iPod related. Thinking back, I believe everytime it has happened was when I left my iPod Nano plugged into the car overnight or for several hours. Since last Thursday I have not attached my iPod and everything has been fine.

Mine is stuck on aux. But wont play through iPod. Also wont change to CD or Tuner. Audio crapping out on me has happened twice. Both times I left my iPod plugged in overnight.

Hedges · 04-16-2009, 07:14 PM

Yea happened to me several times! It would just die and after few hours it would come back! When you guys start your car do you guys get the radio cutting out and than coming back on instantly? mine does that often!

markinva · 04-28-2009, 08:25 AM

just happened to me (it had previously happened a couple months ago). Haven't spoken to dealer. My car has the standard radio- no ipod, hd, l7 or any options related to sound. It was 70 degrees this morning, so i think weather has nothing to do with it.

NateSD · 04-29-2009, 01:53 AM

My 09 e92 is doing this also......randomly like every few weeks.... no chime no radio no ipod. But I found out if you open the driver door and drive a little, like down your drive way; the chime starts then the radio will work again...really weird.

NateSD · 04-29-2009, 01:55 AM

Quote:

Originally Posted by bmwbadboy

The problem happened today. No sound,but all the radio displays worked. I took off my seatbelt and waited for the chime to sound. Once the chime sounded the radio sound was back on.

yea exactly like mine, or if i leave the driver side open and drive a little, the chime will start then the radio will work.

NateSD · 04-29-2009, 01:58 AM

so what is this, just a software update? or actual hardware needs to be replaced?

RJF · 04-29-2009, 09:32 AM

Quote:

Originally Posted by NateSD

so what is this, just a software update? or actual hardware needs to be replaced?

Yes, that is what I was told. The software dealing with system startup has a bug.

Quote:

Originally Posted by NateSD

My 09 e92 is doing this also......randomly like every few weeks.... no chime no radio no ipod. But I found out if you open the driver door and drive a little, like down your drive way; the chime starts then the radio will work again...really weird.

I've tried that several times, but doesn't seem to work for me.

NateSD · 04-29-2009, 03:12 PM

Quote:

Originally Posted by RJF

Yes, that is what I was told. The software dealing with system startup has a bug.

I've tried that several times, but doesn't seem to work for me.

Well first drive the car with the closed door a few feet in your driveway. Then open it while your driving for a few more feet & leave it open until the chime starts.... then close the door, It should work. Well for at least mine.

doggiedog · 04-30-2009, 09:23 AM

Quote:

Originally Posted by NateSD

Well first drive the car with the closed door a few feet in your driveway. Then open it while your driving for a few more feet & leave it open until the chime starts.... then close the door, It should work. Well for at least mine.

I tried this technique when my radio didn't work again this morning but it didn't help

I can't believe something as stupid as a radio not turning on is happening in a so called luxury car. Do Kias and Hyundais even have this kind of problem?!?

bmwbadboy · 04-30-2009, 09:31 AM

Quote:

Originally Posted by doggiedog

I tried this technique when my radio didn't work again this morning but it didn't help

I can't believe something as stupid as a radio not turning on is happening in a so called luxury car. Do Kias and Hyundais even have this kind of problem?!?

LOL- funny as that statement sounds, it's probably true. I have never had any eletronics problems with any of my jap cars. BMW's service and customer care line SUCK- unfortunately I have this problem.

JB991 · 05-04-2009, 04:36 PM

I'll have to try the "drive down the driveway" method next time. My stereo has been doing the same on occassion, today being another one. I have turned off the car twice and it came back on, but another 5-7 times I wasn't so lucky.
I took it to the dealer last week. They kept it for two days only to say that they couldn't duplicate the problem.

Funny they didn't mention anything about maybe hearing it is a known problem. My SA said it was my imagination. You know, I imagine my stereo doesn't work, cause I LOVE to drive in total silence at 4 in the AM to work. I need to find a new dealership to take my car to.

bmwbadboy · 05-04-2009, 08:28 PM

Quote:

Originally Posted by jcmf75

I'll have to try the "drive down the driveway" method next time. My stereo has been doing the same on occassion, today being another one. I have turned off the car twice and it came back on, but another 5-7 times I wasn't so lucky.
I took it to the dealer last week. They kept it for two days only to say that they couldn't duplicate the problem.

Funny they didn't mention anything about maybe hearing it is a known problem. My SA said it was my imagination. You know, I imagine my stereo doesn't work, cause I LOVE to drive in total silence at 4 in the AM to work. I need to find a new dealership to take my car to.

You could show your SA this thread and ask him if every post on this radio thread is in his imagination or better yet ask him if he thinks that everybody who posted has nothing better to do than sit around and make up posts to this thread about our radios not working!

I hate the stealers, they don't get it and never will.

bmwbadboy · 05-04-2009, 08:32 PM

Quote:

Originally Posted by RJF

Yes, that is what I was told. The software dealing with system startup has a bug.

I've tried that several times, but doesn't seem to work for me.

I'm amazed that you have a SA that cares enough to look into this and provide you with this info. I didn't get squat from BMW corp or my dealer.

bmwbadboy · 05-04-2009, 08:34 PM

Quote:

Originally Posted by NateSD

yea exactly like mine, or if i leave the driver side open and drive a little, the chime will start then the radio will work.

same here, make the chime go off and radio starts to work again.

03-19-2009, 11:29 AM	#45
johno8888 Private First Class 16 Rep 134 Posts Drives: 2006 Z4M Join Date: Nov 2008 Location: Albany, NY iTrader: (0)	My new head unit failed today. Back to the dealer.
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03-28-2009, 12:56 PM	#46
bmwbadboy Enlisted Member 5 Rep 30 Posts Drives: 2009 328i Join Date: Mar 2009 Location: Virginia iTrader: (0) Garage List 1989 325i [0.00] 2009 328i [0.00]	The problem happened today. No sound,but all the radio displays worked. I took off my seatbelt and waited for the chime to sound. Once the chime sounded the radio sound was back on.
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03-30-2009, 06:42 PM	#47
johno8888 Private First Class 16 Rep 134 Posts Drives: 2006 Z4M Join Date: Nov 2008 Location: Albany, NY iTrader: (0)	I'm in the shop again for this problem after a replaced head unit. Got a coupe laoner.
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03-31-2009, 06:33 PM	#48
johno8888 Private First Class 16 Rep 134 Posts Drives: 2006 Z4M Join Date: Nov 2008 Location: Albany, NY iTrader: (0)	A bulliten is coming out on this problem w/a software update (according to my dealer).
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04-03-2009, 07:44 PM	#49
bmwbadboy Enlisted Member 5 Rep 30 Posts Drives: 2009 328i Join Date: Mar 2009 Location: Virginia iTrader: (0) Garage List 1989 325i [0.00] 2009 328i [0.00]	That would be nice!
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04-06-2009, 12:40 PM	#50
RJF Registered User 0 Rep 26 Posts Drives: 2009 328xi Join Date: Dec 2008 Location: Lone Tree, CO iTrader: (0)	I heard from Customer Relations at NA HQ and yes, they confirmed that a bulletin is pending and they (engineers) are working on a software fix. Keeping fingers crossed for a quick (and permanent) fix.
	Appreciate 0 Quote

04-10-2009, 04:45 PM	#52
RJF Registered User 0 Rep 26 Posts Drives: 2009 328xi Join Date: Dec 2008 Location: Lone Tree, CO iTrader: (0)	Latest update: Software fix should be done in the June/July timeframe.
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04-16-2009, 07:14 PM	#54
Hedges Major General 116 Rep 5,178 Posts Drives: 12 C63 AMG Join Date: Jul 2008 Location: Toronto iTrader: (8)	Yea happened to me several times! It would just die and after few hours it would come back! When you guys start your car do you guys get the radio cutting out and than coming back on instantly? mine does that often!
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04-28-2009, 08:25 AM	#55
markinva Lieutenant 20 Rep 402 Posts Drives: 2021 M4 G82 Join Date: Nov 2008 Location: NOVA iTrader: (0)	just happened to me (it had previously happened a couple months ago). Haven't spoken to dealer. My car has the standard radio- no ipod, hd, l7 or any options related to sound. It was 70 degrees this morning, so i think weather has nothing to do with it.
	Appreciate 0 Quote

04-29-2009, 01:53 AM	#56
NateSD Private 4 Rep 51 Posts Drives: 09 e92 Join Date: Apr 2009 Location: SD iTrader: (1)	My 09 e92 is doing this also......randomly like every few weeks.... no chime no radio no ipod. But I found out if you open the driver door and drive a little, like down your drive way; the chime starts then the radio will work again...really weird.
	Appreciate 0 Quote

04-29-2009, 01:58 AM	#58
NateSD Private 4 Rep 51 Posts Drives: 09 e92 Join Date: Apr 2009 Location: SD iTrader: (1)	so what is this, just a software update? or actual hardware needs to be replaced?
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05-04-2009, 04:36 PM	#63
JB991 First Lieutenant 24 Rep 363 Posts Drives: 15 Tacoma, 15 Accord, 16 GT3 Join Date: Nov 2008 Location: Spring Texas iTrader: (3)	I'll have to try the "drive down the driveway" method next time. My stereo has been doing the same on occassion, today being another one. I have turned off the car twice and it came back on, but another 5-7 times I wasn't so lucky. I took it to the dealer last week. They kept it for two days only to say that they couldn't duplicate the problem. Funny they didn't mention anything about maybe hearing it is a known problem. My SA said it was my imagination. You know, I imagine my stereo doesn't work, cause I LOVE to drive in total silence at 4 in the AM to work. I need to find a new dealership to take my car to.
	Appreciate 0 Quote