Musicar

Morally Gray · 01-02-2014, 01:04 PM

Hi all, I ordered a kit from Musicarnw, took a while to arrive but finally here.

I had read some good things about there customer service but I've been emailing them for the past 3 weeks chasing install instructions without a reply or even an out of office.

Has anyone else here used them or have contact with them.

I have an install booked for the 8th and starting to get worried..

http://musicarnw.com/bmw-upgrades/

Rgds
Chris

ThEnder · 01-02-2014, 03:33 PM

I tried to contact them about doing an installed speaker upgrade at their facility a couple months ago and never heard back.

taibanl · 01-02-2014, 03:54 PM

Just bug them. They're always busy

Morally Gray · 01-02-2014, 10:05 PM

2x emails a week, PM's on this forum... Not sure how much more I can bug them.

ctuna · 01-02-2014, 10:20 PM

Morally Gray · 01-03-2014, 03:27 AM

It's a stage 3 kit with pre amp and DSP hence the reason I'd like some guidance.

The installer should be fine with the install of the actual speakers (video was useful though).

But it's the wiring of the pre amp, amp and DSP that concerns me. It's also a rear speaker delete kit so understanding how that works.

All I have ATM is a cpl of boxes of parts.

Yep Perth Aus

Ziuck · 01-03-2014, 02:11 PM

I just got the E92 level 2 RSR w/ sub kit for the base stereo in last night. I installed it in about 4 hours while taking my time and making my cabling look nice. The hardest part is getting those damn rear panels back into the A pillar.

ctuna · 01-04-2014, 01:16 AM

Did you start with the base system?
I think there are several example system threads
that might be of some use, MusicaNW ones that is.
List of parts would be useful . Did you get a da-2 and Helix
or just a Helix.

Morally Gray · 01-04-2014, 07:20 AM

Stock L7 atm.

This is the stage 3 kit I have.

Http://musicarnw.com/musicar-systems-for-e92-3-series-coupes-with-stereo/[/url]

Thanks for your help, be great if musica offered this

Morally Gray · 01-06-2014, 01:31 AM

Any help would be greatly appreciated!!

Morally Gray · 01-07-2014, 06:54 PM

Well I couldn't get hold of them... Terrible, terrible customer service.

I would advise any potential buyers to source their gear elsewhere.

Morally Gray · 01-08-2014, 07:16 AM

Well the stage 3 install happened today.. No worries fitting everything, took an installer about 6 hrs (after we figured out where to mount the amp.

It sounds absolutely aweful, worse than stock. Way too bright, next to no mid and the subs clip as soon as you give it volume. So it's obviously not tuned properly.

Can anyone with this setup (helix/amp) assist?

Should the EQ in the CIC still be functioning? I thought this was the role of the Helix?

Any help would be appreciated.

Morally Gray · 01-08-2014, 07:42 AM

Wow.. Just finished reading the DSP guide, some serious options. Which makes me think the fact the CIC is still controlling the EQ is an issue.

It also makes me think there must be a default profile that can be loaded for the E92 with this fixed set of equipment. (I hope so as there are soooo many tuning options)

Again not sure what the amp settings should be.. Any help much appreciated. So frustrating to have this fine kit fitted and for it to sound sooo bad.

Morally Gray · 01-10-2014, 08:29 AM

Are there any other BMW audio specialists in the states people could recommend to help?

Willing to pay for help/service.

I haven't been able to get hold of Musicar since they sold it to me months ago.

TMR · 02-04-2014, 05:33 PM

With the Mobridge, the factory head unit EQ is worthless and should be set to all flat.

Morally Gray · 02-04-2014, 06:22 PM

Flat as in the middle? Or reduce it all the way down?

gogunbaba · 02-04-2014, 06:38 PM

In the middle.

Morally Gray · 02-04-2014, 09:08 PM

Great down to now only 3 questions!

1. What components have I been sent?
2. Can I please have the correct DSP file sent?
3. What should the settings on the amp be set to?

Morally Gray · 02-04-2014, 09:15 PM

Email, FB wall post, FB message, Private message to VP electrictrics on here and two threads on here with the above 3 questions.

Who wants to make a bet I don't hear back.. I'll repeat this twice a week.

Morally Gray · 02-04-2014, 09:16 PM

Email, FB wall post, FB message, Private message to VP electrictrics on here and two threads on here with the above 3 questions.

Who wants to make a bet I don't hear back.. I'll repeat this twice a week.

01-02-2014, 01:04 PM	#1
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Musicar - unable to contact them? Hi all, I ordered a kit from Musicarnw, took a while to arrive but finally here. I had read some good things about there customer service but I've been emailing them for the past 3 weeks chasing install instructions without a reply or even an out of office. Has anyone else here used them or have contact with them. I have an install booked for the 8th and starting to get worried.. http://musicarnw.com/bmw-upgrades/ Rgds Chris Last edited by Morally Gray; 01-02-2014 at 01:12 PM..
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01-02-2014, 03:33 PM	#2
ThEnder First Lieutenant 26 Rep 336 Posts Drives: E90 LCI N54 6MT Join Date: May 2013 Location: San Francisco iTrader: (0)	I tried to contact them about doing an installed speaker upgrade at their facility a couple months ago and never heard back.
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01-02-2014, 03:54 PM	#3
taibanl Brigadier General 281 Rep 4,121 Posts Drives: BMW Join Date: Sep 2010 Location: NA iTrader: (4)	Just bug them. They're always busy
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01-02-2014, 10:05 PM	#4
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	2x emails a week, PM's on this forum... Not sure how much more I can bug them.
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01-02-2014, 10:20 PM	#5
ctuna Lieutenant General 1911 Rep 13,103 Posts Drives: 325xi 06 wagon MT Join Date: Jan 2010 Location: Santa Cruz, Ca iTrader: (0)	If you didn't get something highly exotic If you didn't get something highly exotic it shouldn't be that difficult . The most difficult part is usually removing the panels and reinstalling them. I can give you list of links on installation if your intallers need it. If you bought a basic level one or two kit for a hi fi system you could do it yourself and save some money. By the way is that Perth Australia Install procedures http://www.e90post.com/forums/showth...ght=door+wires http://www.e90post.com/forums/showpo...9&postcount=19 http://www.e90post.com/forums/showthread.php?t=571803 http://bavariansoundwerks.com/produc...dan_Logic7.pdf http://www.e90post.com/forums/showth...ht=amp+install http://www.bimmerdiy.com/dir/e90 http://www.e90post.com/forums/showth...DIY+door+panel http://www.e90post.com/forums/showthread.php?t=553388 http://bavariansoundwerks.com/produc...dan_Logic7.pdf http://www.e90post.com/forums/showth...hlight=speaker http://bavariansoundwerks.com/produc...dan_Logic7.pdf There are more in this. http://www.e90post.com/forums/showthread.php?t=641323 Last edited by ctuna; 01-02-2014 at 10:59 PM..
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01-03-2014, 03:27 AM	#6
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	It's a stage 3 kit with pre amp and DSP hence the reason I'd like some guidance. The installer should be fine with the install of the actual speakers (video was useful though). But it's the wiring of the pre amp, amp and DSP that concerns me. It's also a rear speaker delete kit so understanding how that works. All I have ATM is a cpl of boxes of parts. Yep Perth Aus Last edited by Morally Gray; 01-03-2014 at 03:47 AM..
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01-03-2014, 02:11 PM	#7
Ziuck New Member 0 Rep 19 Posts Drives: 550Xi Join Date: Jun 2013 Location: Indiana iTrader: (0)	I just got the E92 level 2 RSR w/ sub kit for the base stereo in last night. I installed it in about 4 hours while taking my time and making my cabling look nice. The hardest part is getting those damn rear panels back into the A pillar.
	Appreciate 0 Quote

01-04-2014, 01:16 AM	#8
ctuna Lieutenant General 1911 Rep 13,103 Posts Drives: 325xi 06 wagon MT Join Date: Jan 2010 Location: Santa Cruz, Ca iTrader: (0)	Did you start with the base system? Did you start with the base system? I think there are several example system threads that might be of some use, MusicaNW ones that is. List of parts would be useful . Did you get a da-2 and Helix or just a Helix.
	Appreciate 0 Quote

01-04-2014, 07:20 AM	#9
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Stock L7 atm. This is the stage 3 kit I have. Http://musicarnw.com/musicar-systems-for-e92-3-series-coupes-with-stereo/[/url] Thanks for your help, be great if musica offered this
	Appreciate 0 Quote

01-06-2014, 01:31 AM	#10
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Any help would be greatly appreciated!!
	Appreciate 0 Quote

01-07-2014, 06:54 PM	#11
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Well I couldn't get hold of them... Terrible, terrible customer service. I would advise any potential buyers to source their gear elsewhere.
	Appreciate 0 Quote

01-08-2014, 07:16 AM	#12
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Well the stage 3 install happened today.. No worries fitting everything, took an installer about 6 hrs (after we figured out where to mount the amp. It sounds absolutely aweful, worse than stock. Way too bright, next to no mid and the subs clip as soon as you give it volume. So it's obviously not tuned properly. Can anyone with this setup (helix/amp) assist? Should the EQ in the CIC still be functioning? I thought this was the role of the Helix? Any help would be appreciated.
	Appreciate 0 Quote

01-08-2014, 07:42 AM	#13
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Wow.. Just finished reading the DSP guide, some serious options. Which makes me think the fact the CIC is still controlling the EQ is an issue. It also makes me think there must be a default profile that can be loaded for the E92 with this fixed set of equipment. (I hope so as there are soooo many tuning options) Again not sure what the amp settings should be.. Any help much appreciated. So frustrating to have this fine kit fitted and for it to sound sooo bad.
	Appreciate 0 Quote

01-10-2014, 08:29 AM	#14
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Are there any other BMW audio specialists in the states people could recommend to help? Willing to pay for help/service. I haven't been able to get hold of Musicar since they sold it to me months ago.
	Appreciate 0 Quote

02-04-2014, 05:33 PM	#15
TMR Brigadier General 394 Rep 3,161 Posts Drives: M3 Join Date: Jun 2008 Location: Torrance iTrader: (12)	With the Mobridge, the factory head unit EQ is worthless and should be set to all flat. __________________ 2015 M3 BPM Tuned, Eibach, Magnaflow and more www.tmrmzine.com/m3/f80 SOLD E92 Slēk Carbon Fiber Widebody M3 www.tmrmzine.com/m3/slek/ SOLD E92 335i Stage 3+ with all the toys www.tmrmzine.com/335/ SOLD E39 M5 Modded, What a great car! www.tmrmzine.com/m5/
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02-04-2014, 06:22 PM	#16
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Flat as in the middle? Or reduce it all the way down?
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02-04-2014, 06:38 PM	#17
gogunbaba Second Lieutenant 65 Rep 247 Posts Drives: 15 M3, 15 X5M, 06 E46 M3 ZCP Join Date: Nov 2010 Location: Atlanta iTrader: (7)	In the middle.
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02-04-2014, 09:08 PM	#18
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Great down to now only 3 questions! 1. What components have I been sent? 2. Can I please have the correct DSP file sent? 3. What should the settings on the amp be set to?
	Appreciate 0 Quote

02-04-2014, 09:15 PM	#19
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Email, FB wall post, FB message, Private message to VP electrictrics on here and two threads on here with the above 3 questions. Who wants to make a bet I don't hear back.. I'll repeat this twice a week.
	Appreciate 0 Quote

02-04-2014, 09:16 PM	#20
Morally Gray Lieutenant 68 Rep 401 Posts Drives: AMG C63s Coupe Join Date: May 2013 Location: Perth iTrader: (1)	Email, FB wall post, FB message, Private message to VP electrictrics on here and two threads on here with the above 3 questions. Who wants to make a bet I don't hear back.. I'll repeat this twice a week.
	Appreciate 0 Quote