Tuning returns

iPhoneHero · 07-02-2009, 03:31 PM

I am considering a tune but not sure what I want so I have been concerned with the return policies. I thought both major tuning companies had a no-penalty return, but in looking at the terms and conditions you agree to when purchasing it looks like one of them actually has a 25% restocking fee! Why the change? Also it is a little shady that depending on what page I click the price changes $150... I mean it is either on sale or it is not on sale right?

http://www.vishnutuning.com/terms.htm

Rac3rX · 07-02-2009, 03:33 PM

JB3 has a 2 week full refund no restocking fee

hsleiman · 07-02-2009, 03:39 PM

The 25% restocking fee does not apply to the procede tune.

zaxjax · 07-02-2009, 05:09 PM

I'm sure that with either one you decide to buy, you will not return it after you start driving. The difference is amazing! I just installed my Procede and I will never go back. I want more now!

335_i · 07-02-2009, 07:29 PM

Quote:

Originally Posted by zaxjax

I'm sure that with either one you decide to buy, you will not return it after you start driving. The difference is amazing! I just installed my Procede and I will never go back. I want more now!

+1

Quote:

Originally Posted by RiXst3r

Fine by me, go ahead and get it started... keep in mind this will be a "pre-sale" group buy, meaning that nothing will ship until the group buy is over and closed.

I will move this over into a thread in the sponsors section as soon as I get some time to throw up a thread.

Discount is 10% for 10 or less people, 15% for 15+ people 20% for 20+ people. And if we hit the 20% mark, everyone gets free domestic shipping.

If anyone wants a PROcede at the same time, just throw "+NEW PROcede" next to your name, I can give an extra 5% off the gauge if you get a PROcede from me as well (for $945).

-Rick

http://www.e90post.com/forums/showth...=240907&page=7

StartupJunkie · 07-03-2009, 12:37 AM

Hi iPhoneHero,

There was a paragraph in the terms you linked, that stated there was a 14 day return window.

The line "A 25% restocking fee will be applied to all other returns" is in the next paragraph, but the key word is "other".

I have see Shiv post the fact that they support people buying/trying and if you aren't satisfied, then returning it.

You will know if you like it or not well before the 14 days are up.

Hope that helps,

Junk

07-02-2009, 03:31 PM	#1
iPhoneHero Banned 0 Rep 3 Posts Drives: 335 Join Date: Jun 2009 Location: NJ iTrader: (0)	Tuning returns I am considering a tune but not sure what I want so I have been concerned with the return policies. I thought both major tuning companies had a no-penalty return, but in looking at the terms and conditions you agree to when purchasing it looks like one of them actually has a 25% restocking fee! Why the change? Also it is a little shady that depending on what page I click the price changes $150... I mean it is either on sale or it is not on sale right? http://www.vishnutuning.com/terms.htm
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07-02-2009, 03:33 PM	#2
Rac3rX Racer X 10 Rep 226 Posts Drives: 2011.5 iB E90 6MT Join Date: Mar 2008 Location: Bakersfield iTrader: (4)	JB3 has a 2 week full refund no restocking fee __________________ 2011.5 iB E90 M3 6MT 08 E92 335i12.1 @ 118MPH Gone
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07-02-2009, 03:39 PM	#3
hsleiman First Lieutenant 12 Rep 304 Posts Drives: 11 e90 335xi PPK 6MT Join Date: Apr 2009 Location: Morgantown, WV iTrader: (1)	The 25% restocking fee does not apply to the procede tune.
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07-02-2009, 05:09 PM	#4
zaxjax Major 43 Rep 1,210 Posts Drives: 2008 Crimson Red 335i Join Date: Sep 2008 Location: Annapolis iTrader: (2) Garage List 2008 335i [9.00]	I'm sure that with either one you decide to buy, you will not return it after you start driving. The difference is amazing! I just installed my Procede and I will never go back. I want more now! __________________ Detailed Image
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07-03-2009, 12:37 AM	#6
StartupJunkie First Lieutenant 30 Rep 314 Posts Drives: 07 BMW 335i Sedan+2 Baby Seats Join Date: Feb 2009 Location: SF South Bay Area, CA iTrader: (0)	Hi iPhoneHero, There was a paragraph in the terms you linked, that stated there was a 14 day return window. The line "A 25% restocking fee will be applied to all other returns" is in the next paragraph, but the key word is "other". I have see Shiv post the fact that they support people buying/trying and if you aren't satisfied, then returning it. You will know if you like it or not well before the 14 days are up. Hope that helps, Junk __________________ 11.535@124.423mph (1.641 60') - AutoTune 7-27, Race+Meth, Best ET w/ only 80% throttle 1st and 2nd 11.647@121.356mph (1.590 60') - AutoTune (beta pre-5-15), Race Gas, No METH Perf Mods: Vishnu PROcede Rev3 v5, Vishnu PWM Meth Kit, AR Design DPs, AE Exhaust, Helix FMIC, Vishnu DCI, Forge DV, WaveTrac LSD (Best Trap - 124.665mph)
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