|
|
|
|
|
|
BMW Garage | BMW Meets | Register | Search | Today's Posts | Mark Forums Read |
|
BMW 3-Series (E90 E92) Forum
>
JW-Tuning - Do Not Buy! Poor Quality Product, Horrible Customer Service, Dishonest!!!
|
|
06-09-2009, 04:33 PM | #68 |
Major General
173
Rep 6,223
Posts |
exactly, seems like JW-Tuning never mentioned the policy when paul purchased the diffuser!!
__________________
2006 E90 Alpine White 330i - Retired
2015 F80 Alpine White M3 |
Appreciate
0
|
06-09-2009, 04:37 PM | #69 |
Major General
116
Rep 5,178
Posts |
Does not matter if its 5 day 10 day or 15 day company policy! The fact is, your client requires help and you should do your thing to help them! TThere quickness to accept your payment but lack of service thereafter shows me one thing, that they dont want to do long term business and is out to rip you off before they go under and change company names!
|
Appreciate
0
|
06-09-2009, 05:54 PM | #70 | |||
General
662
Rep 26,878
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Quote:
Quote:
Quote:
Doesn't this seem like a complete scam!!! As soon as they get the cash they could care less what happens afterwards. |
|||
Appreciate
0
|
06-09-2009, 09:14 PM | #71 |
Major
61
Rep 1,120
Posts |
I got two CF diffusers from adamaster a year ago and had the same problem: Impossible fitment. Took six months but I finally got my money back!!! All of my other bits including spoiler and splitters are all OEM now. They fit like a glove! Paid more but it's worth it! I just wish that BMW would make a dual exhaust CF diffuser...
An example of my woes that seem to mirror what you experienced:
__________________
2007 BMW 335xi 6MT TiAg
|
Appreciate
0
|
06-09-2009, 09:34 PM | #72 | |
thestream.tv
120
Rep 3,134
Posts |
Quote:
and to JW-TUNING, the return policy should not matter in this situation... if you stated that it is perfect fitment and provided pictures you are held responsible for that.. that is false advertising.. you need to have better customer service and you should do something about this before your reputation on this forum will be bad and no one will buy from you..
__________________
|
|
Appreciate
0
|
06-09-2009, 09:43 PM | #73 |
***** noob
1354
Rep 10,479
Posts
Drives: 325xi>M235i>428GCx Mspor
Join Date: Sep 2005
Location: Boston
|
thats not cool
i would link this thread to all their sales thread..I'm not kidding
__________________
2006 325xi (Sold)
2014 M235I (Current) 2015 428xi Gran Coupe (STB) |
Appreciate
0
|
06-09-2009, 10:01 PM | #74 |
Lieutenant
12
Rep 436
Posts |
we are willing to offer you an exchange of diffuser when you send us back the unfit diffuser in complete packaged with freight refund to you and we will send you a new quad diffuser free of charge includes shipping.
|
Appreciate
0
|
06-09-2009, 10:08 PM | #75 |
Professional Moose Racer
316
Rep 7,509
Posts |
What if the fitment is off on that one too?
__________________
Visit my blog anytime: http://www.sfpayments.com
BMW Dream Team PNW Chapter, member #1 |HP Autowerks | AR DESIGN | BMW PERFORMANCE | STOP TECH | Volk Racing| AMS | ARKYM |
Appreciate
0
|
06-10-2009, 10:51 AM | #79 |
Major
36
Rep 1,297
Posts |
Yeah I would say it's really bad quality and fitment, however there might be a slight chance of it being an E92 version, I agree. Feel sorry for ya bro
__________________
Wanna know my mods for my 335i? It's here! http://www.e90post.com/forums/showth...ght=blue+water
Lamborghini's Mica Orange E93 M3 Akrapovic Exhaust //Challenge Rear CF diffuser//ESS VT-575 Supercharger |
Appreciate
0
|
06-10-2009, 11:25 AM | #80 | |
Lieutenant
12
Rep 564
Posts
Drives: Corvette & Jeep Commander
Join Date: Dec 2008
Location: North Yorks & Granite Hills CA
|
Quote:
My suggestion that you send out the correct one BEFORE receiving the faulty one is so if the replacement is not as described then the buyer can return both and if the replacement is 'perfect' he can then return only the faulty one. |
|
Appreciate
0
|
06-10-2009, 11:35 AM | #81 | |||
General
662
Rep 26,878
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Quote:
I can understand a mixup or a part with poor fitment. I cannot understand lying about the fitment and then terrible customer service. Quote:
Quote:
I'll take an exchange and hopefully it fits. If so, i'll glady send back the faulty one in that same box. If they both don't fit i'll gladly send both back in that same box once i get a refund. |
|||
Appreciate
0
|
06-10-2009, 11:39 AM | #82 | |
General
662
Rep 26,878
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Quote:
Please send out the diffuser first that way i can verify fitment. If it fits, I will send back the faulty diffuser in your box with your packaging. I don't have a box or packaging of my own to send this one out in. If both diffusers don't fit I will gladly send them both back in your box and packaging once my money is refunded. Thank you for trying to be helpful now |
|
Appreciate
0
|
06-10-2009, 01:11 PM | #83 |
Banned
77
Rep 1,649
Posts |
OMG I just read this thread after being on vacation.. and crap I ordered the same e90 Quad diffuser from JW-Tuning as you did. I paid these dudes on May 6th and I have yet to receive the product after multiple PMs stating they will email me once they ship the item.
So Paul ordered his on the 20th and you sent his out, but I ordered on the May6th and you are still waiting on inventory??? Sorry Paul - I'm not trying to thread jack, but I thought its relevant on my interactions with JW-Tuning. If it wasn't for the fact that e90 Quad CF Diffusers as soooo dam hard to come by, I wouldn't even put up with this. |
Appreciate
0
|
06-10-2009, 05:22 PM | #84 |
166
Rep 1,972
Posts
Drives: 99 LSB WB 540 Touring VF S/C'd
Join Date: Aug 2007
Location: SoCal missin NorCal
|
Hey Paul,
remember the diffuser sample that was in the warehouse? it's exactly the same one. now you know why i didn't want to sell it to you? man, hope you get this resolved and looks like JW is willing to compromise. Jo... |
Appreciate
0
|
06-10-2009, 05:35 PM | #85 | |||
General
662
Rep 26,878
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Quote:
I don't mind you posting in here, I do believe it's relevant. JW-Tuning seems to want to resolve my issue now. Let's see if they fallow through with it. You maybe lucky though, if they don't have a diffuser that fits hopefully they will just refund your cash. Quote:
I didn't want to blow it up like this and give JW-Tuning a bad name but they left me no other choice. I tried contacting them privately numerous times with no luck. Quote:
Yeah I totally remember. Thanks bud. Don't think I forgot about you just because you're not a vendor here anymore. I'll stop by to visit you soon See ya Brotha |
|||
Appreciate
0
|
06-10-2009, 10:30 PM | #86 |
Major General
160
Rep 5,271
Posts |
Holy shit!!!
I can't believe i missed this. The fitment sux complete ass!! Sorry you have to go through this. I can't believe companies send shit out like this. I mean, don't they at least look at the products they make before shipping it out?? Minor fitments can happen...but come on! This should have been noticed right away just by anyone familiar with the original piece. Good luck getting this resolved.
__________________
2006 330i | Black Sapphire Metallic | Step Auto | Navi with iDr | Sports Pkg |OEM Rear Spoiler | 3M CS35 Tint | H&R Sport Springs | Koni Yellows | Advan RS Racing Hypersilver: 19x9 et22 19x10 et20
|
Appreciate
0
|
06-11-2009, 07:04 AM | #87 | |||
Major General
653
Rep 8,801
Posts |
Quote:
Quote:
Quote:
in a good way.
__________________
FrankiE90 AKA:.[The TANK] *CLICK THE SIG
E90s (been gone but not forgotten) • KW clubsports • • • • • • • • • • 18" BBS GT4 // Build E30 (pending) + E46 M3 Wagon ESTORIL Blue |
|||
Appreciate
0
|
06-11-2009, 01:21 PM | #88 |
Banned
77
Rep 1,649
Posts |
JW-Tuning finally got back to me as well and it looks like they are redesigning the diffuser due to the fitment issues. The communication has gotten somewhat better but I'd be curious if either you Paul or I get one of the new type diffusers and see if they actually hold to their word and fix them.
|
Appreciate
0
|
Bookmarks |
Thread Tools | Search this Thread |
|
|