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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > **********s customer service = lousy?



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      01-14-2010, 06:55 AM   #1
cloudyday
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**********s customer service = lousy?

Anyone have similar experiences? Seems like after they ship items to you, they don't want to hear from you again. Emails = unanswered. Don't mind waiting for a few days, but 2 weeks without any replies.

Did a thread search and seems there were lots of similar threads. Should of done this before buying.
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      01-14-2010, 07:54 AM   #2
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I haven't had to call back since I bought my KWs. I say give them a call. They can't ignore you on the phone........
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      01-14-2010, 02:42 PM   #3
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Quote:
Originally Posted by cloudyday View Post
Anyone have similar experiences? Seems like after they ship items to you, they don't want to hear from you again. Emails = unanswered. Don't mind waiting for a few days, but 2 weeks without any replies.

Did a thread search and seems there were lots of similar threads. Should of done this before buying.
Give me a call just like DJ Khan said, Ill get your situation all taken care of!

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      01-14-2010, 08:35 PM   #4
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i had a great experience with there Customer service they'll definitely take care of you
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      01-15-2010, 08:36 AM   #5
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i had a great experience with there Customer service they'll definitely take care of you
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      01-28-2010, 09:45 PM   #6
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good service but my amber gone things took 3 weeks to come when they said 1-2 days until shipped!
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      03-02-2010, 08:45 PM   #7
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Quote:
Originally Posted by cloudyday View Post
Anyone have similar experiences? Seems like after they ship items to you, they don't want to hear from you again. Emails = unanswered. Don't mind waiting for a few days, but 2 weeks without any replies.

Did a thread search and seems there were lots of similar threads. Should of done this before buying.
+1 i emailed them also couple time after i recived my item, but did not get reply at all, i ordered a E9X CF hood and i wanted them to put 90$ on the invoice not to pay customs but once i recieved my item , they made a invoice of exact amount and i had to pay x2 from origin price, i emailed about this but no one even bother to answer me.
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