anyone bought anything from **********s before?

r1 335i · 07-22-2009, 12:29 AM

anyone did? i bought something, they made a mistake of advertising the wrong item with a wrong price and wont refund my money, not even part of it to make it right. any experiences?

Sara · 07-22-2009, 12:31 AM

I have purchased from them before. Took forever to ship to me but I got what I ordered.

r1 335i · 07-22-2009, 12:33 AM

yup, same here. then they send something that is completely different from the pictures. then i get the "you got what you ordered" and completely ignored my request for making the price right or issuing a refund without a restocking fee, due to their mistake.

Sara · 07-22-2009, 12:34 AM

Quote:

Originally Posted by r1 335i

yup, same here. then they send something that is completely different from the pictures. then i get the "you got what you ordered" and completely ignored my request for making the price right or issuing a refund without a restocking fee, due to their mistake.

I would ask to speak to a supervisor, if you still dont get what youre seeking then ask for their District Managers number.

jli801 · 07-22-2009, 12:37 AM

Quote:

Originally Posted by r1 335i

anyone did? i bought something, they made a mistake of advertising the wrong item with a wrong price and wont refund my money, not even part of it to make it right. any experiences?

i thought they were a reputable vendor on this forum... or maybe thats my mistake. should do something about it for sure, you should save the page to print you bought your stuff on just for proof. (MAKE IT BIG, but most people dont have the time).

-Jeff

r1 335i · 07-22-2009, 12:41 AM

i saved it all. they already changed their page.

Perfectus · 07-22-2009, 12:47 AM

If they are a forum vendor, you may be able to contact an e90post moderator to see if they can help you get in touch with management at **********s.

I335 · 07-22-2009, 06:28 AM

There must be some type of miscommunication here. I've bought a few $1000 worth of stuff from these guys and the experience has been nothing but perfect. Did they recently hire someone that's not up to snuff perhaps? I agree with some of the other posters - ask to talk with someone higher up. I can't imagine they won't take care of you. Good luck.

E92-Lighting · 07-22-2009, 11:20 AM

Quote:

Originally Posted by Sara504

I would ask to speak to a supervisor, if you still dont get what youre seeking then ask for their District Managers number.

+1

ModBargains.com · 07-22-2009, 11:22 AM

I've sent you PM with our phone number, which is on our website as well.

You can also email me back at ron************.com. I will need your information and see what this is all in regards to.

Feel free to contact me at your earliest conveniance so that I can help you out.

Sara · 07-22-2009, 12:32 PM

Quote:

Originally Posted by r1 335i

i saved it all. they already changed their page.

I work in management for a multi billion dollar company. This kind of thing happens now and again at times. We will have promotions that have ended but the still have the marketing up by mistake. This is what I do, I glady accept the customers request and honor at the price that they saw on the marketing, even if the product is now retailing for twice as much. I think that hey, I have a JB E90 parked outside. I wouldnt have the E90 if it weren't for that customer. That customer is my boss, is my paycheck every month. Without that customer I am nothing. I have nothing. Now that I honored that price and did whats best for my customer, I just made that customer a loyal customer and they are going to come back shop us again.

I hope Modbargins reads this and I hope everything gets resolved so that everyone ends up happy

roadkillrob · 07-22-2009, 12:53 PM

I have always had good luck with them, even on painted to match items!

CollinsE90 · 07-22-2009, 01:14 PM

Ron is a great guy for sure!...

gerardm · 07-22-2009, 01:36 PM

ive ordered from them. i always called they were very helpful and shipping was relatively quick.

ive had to cancel an order before too which they were cool about and did eveyrthing they could to make sure i didnt get to raped for fee's on cancelling.

i would suggest calling.

BlackSheep343 · 07-22-2009, 02:01 PM

call the bank to charge the order back to your credit card...

ejazbmw · 07-22-2009, 02:09 PM

MB are good vendors in general the only thing i don't like about them is there shipping, shit takes forever sometimes

Overlord · 07-22-2009, 04:20 PM

I've made one purchase from them and everything went smooth. Even called them on the phone first to make sure I was ordering the right part and they were very helpful.

to_riffic · 07-23-2009, 02:27 AM

Quote:

Originally Posted by Sara504

I work in management for a multi billion dollar company. This kind of thing happens now and again at times. We will have promotions that have ended but the still have the marketing up by mistake. This is what I do, I glady accept the customers request and honor at the price that they saw on the marketing, even if the product is now retailing for twice as much. I think that hey, I have a JB E90 parked outside. I wouldnt have the E90 if it weren't for that customer. That customer is my boss, is my paycheck every month. Without that customer I am nothing. I have nothing. Now that I honored that price and did whats best for my customer, I just made that customer a loyal customer and they are going to come back shop us again.

I hope Modbargins reads this and I hope everything gets resolved so that everyone ends up happy

hey look guys! if we all worked in a multi billion dollar corporation we could get a base e90 too!

it screams "look at me"

choicez · 07-23-2009, 09:10 AM

This happened to to me recently. Not cool and no joke. Be careful and check your recent transactions online to see if anything suspicious appears.

http://www.e90post.com/forums/showthread.php?t=265394

StrifeM3 · 07-23-2009, 11:42 AM

Quote:

Originally Posted by ra2fanatic

hey look guys! if we all worked in a multi billion dollar corporation we could get a base e90 too!

it screams "look at me"

your funny john...

bulldog_yyc · 07-24-2009, 11:07 AM

Quote:

Originally Posted by choicez

This happened to to me recently. Not cool and no joke. Be careful and check your recent transactions online to see if anything suspicious appears.

http://www.e90post.com/forums/showthread.php?t=265394

bump

ejazbmw · 07-25-2009, 02:09 PM

Quote:

Originally Posted by ra2fanatic

hey look guys! if we all worked in a multi billion dollar corporation we could get a base e90 too!

it screams "look at me"

kinda fucked up but whatever

07-22-2009, 12:29 AM	#1
r1 335i Private First Class 4 Rep 114 Posts Drives: 08 335i Join Date: Mar 2009 Location: bay area iTrader: (0)	anyone bought anything from ******s before? anyone did? i bought something, they made a mistake of advertising the wrong item with a wrong price and wont refund my money, not even part of it to make it right. any experiences?
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07-22-2009, 12:31 AM	#2
Sara Lieutenant General 5791 Rep 17,879 Posts Drives: A car Join Date: Aug 2007 Location: Nola iTrader: (6)	I have purchased from them before. Took forever to ship to me but I got what I ordered.
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07-22-2009, 12:33 AM	#3
r1 335i Private First Class 4 Rep 114 Posts Drives: 08 335i Join Date: Mar 2009 Location: bay area iTrader: (0)	yup, same here. then they send something that is completely different from the pictures. then i get the "you got what you ordered" and completely ignored my request for making the price right or issuing a refund without a restocking fee, due to their mistake.
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07-22-2009, 12:41 AM	#6
r1 335i Private First Class 4 Rep 114 Posts Drives: 08 335i Join Date: Mar 2009 Location: bay area iTrader: (0)	i saved it all. they already changed their page.
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07-22-2009, 12:47 AM	#7
Perfectus Major 35 Rep 1,252 Posts Drives: e92 335i/F10 528XI Join Date: Jun 2009 Location: NOVA/MD iTrader: (10)	If they are a forum vendor, you may be able to contact an e90post moderator to see if they can help you get in touch with management at **********s. __________________ 2012 528XI Saphire Black Stock for now 2007 e92 335i - Monaco Blue Injen DCI w/ Cyba Scoop - M-Tech Rear - ///M3 Rear Lip Spoiler - ///M5 SMG Shift Knob & iDrive Knob - BMW Performance Hand Brake - BMWCCA Member
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07-22-2009, 06:28 AM	#8
I335 Brigadier General 123 Rep 4,249 Posts Drives: '08 335i Coupe Join Date: Jan 2008 Location: New England iTrader: (11)	There must be some type of miscommunication here. I've bought a few $1000 worth of stuff from these guys and the experience has been nothing but perfect. Did they recently hire someone that's not up to snuff perhaps? I agree with some of the other posters - ask to talk with someone higher up. I can't imagine they won't take care of you. Good luck.
	Appreciate 0 Quote

07-22-2009, 11:22 AM	#10
ModBargains.com Banned 475 Rep 13,583 Posts Drives: JB E92 335i Join Date: Feb 2008 Location: 1721 E. Lambert Rd #C, La Habra, CA 90631 iTrader: (51)	I've sent you PM with our phone number, which is on our website as well. You can also email me back at ron************.com. I will need your information and see what this is all in regards to. Feel free to contact me at your earliest conveniance so that I can help you out.
	Appreciate 0 Quote

07-22-2009, 12:53 PM	#12
roadkillrob Major General 863 Rep 5,448 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: Boston iTrader: (15)	I have always had good luck with them, even on painted to match items! __________________ 2022 X3M Brooklyn Grey 2008 E93 335i FBO 2012 Mercedes C63 Black Series Alanite Grey
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07-22-2009, 01:14 PM	#13
CollinsE90 Where my bitches 743 Rep 1,924 Posts Drives: Cadillac coupe deville Join Date: Mar 2009 Location: street corner checking profits iTrader: (0)	Ron is a great guy for sure!... __________________
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07-22-2009, 01:36 PM	#14
gerardm Captain 29 Rep 703 Posts Drives: '07 335i Sedan - Alpine White Join Date: Apr 2009 Location: Rocky Point, NY iTrader: (5)	ive ordered from them. i always called they were very helpful and shipping was relatively quick. ive had to cancel an order before too which they were cool about and did eveyrthing they could to make sure i didnt get to raped for fee's on cancelling. i would suggest calling.
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07-22-2009, 02:01 PM	#15
BlackSheep343 No Stress!! 3 Rep 63 Posts Drives: 2006 330i Join Date: Apr 2009 Location: Jersey Shore iTrader: (0)	call the bank to charge the order back to your credit card... __________________ "Quick, turn on the windshield wipers, act normal!"
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07-22-2009, 02:09 PM	#16
ejazbmw blahhh 302 Rep 6,355 Posts Drives: 2014 M235I Join Date: Apr 2007 Location: NJ/NY iTrader: (7)	MB are good vendors in general the only thing i don't like about them is there shipping, shit takes forever sometimes
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07-22-2009, 04:20 PM	#17
Overlord Private First Class 9 Rep 190 Posts Drives: 2007 335i Coupe Join Date: May 2009 Location: CA iTrader: (0)	I've made one purchase from them and everything went smooth. Even called them on the phone first to make sure I was ordering the right part and they were very helpful.
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07-23-2009, 09:10 AM	#19
choicez Major 264 Rep 1,124 Posts Drives: you mad Join Date: May 2009 Location: LA iTrader: (15)	This happened to to me recently. Not cool and no joke. Be careful and check your recent transactions online to see if anything suspicious appears. http://www.e90post.com/forums/showthread.php?t=265394
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