Duke Dynamics= Garbage

GmoBmw · 03-05-2012, 04:31 PM

Why are people Still buying from them?

BIMMERK · 03-06-2012, 09:56 AM

Quote:

Originally Posted by sti959

Not true!!!!! All bull sh-t...they still ship the diffusers from china and they still lie about everything. Eleven days after i place my order i still dont have my track number (they said that they would email it to me when the part was shipped)....so far nothing!!!this is a bad company!!!!!!! please dont buy anything from them!!!!!!!!!!!!!!!!

Dude, your diffuser was back ordered, we had to build them for you. It's takes time to make the diffuser, we had a whole production line, we make the parts according to the order #. We already tried our best to make the diffuser as fast as we can, and we told you we will throw in a FREE matte black paint for you, but you told us not to paint and ship it out ASAP, so we did and shipped it on the March 3rd, Friday. Today is the 6th March. You should receive the diffuser within a day or two.
We gave you the pre-tracking on the March 2nd and now you are complaining we didn't give you the tracking? what a joke!

Quote:

Originally Posted by GmoBmw

Why are people Still buying from them?

335 oClock · 03-06-2012, 10:57 AM

Duke Dynamics caters to everybodys needs; they may be backordered but they do make products for people when ordered; if you are upset that a part is being specifically made to cater to you and takes a bit of time, then go buy some over the counter crap and hope it lasts

sti959 · 03-06-2012, 04:15 PM

If you knew that the the diffuser was backordered why you told me before i place the order that the diffuser would be shipped on the beginning of the last week???? FIRST LIE- If you didnt know as soon as you found out you should email me and give me the option of canceling the order THAT'S WHAT A HONEST PERSON WOULD DO! but no!!! you never mentiong that the diffuser was been built you kept saying that the delay was to prepare and paint the diffuser. and you told me last friday : the order its going to be shipped tomorrow, i got the pre-track number but as soon as the order is picked up and scanned i will email you with the track number but you never did until this morning. LIE # 2.
As far as I know 12 DAYS LATER the diffuser STILL IN CHINA
here is the track number that you send me today! EE418022395CN.

sti959 · 03-06-2012, 04:16 PM

Quote:

Originally Posted by GmoBmw

Why are people Still buying from them?

because they lie about everything when you call them or email them!!!!!
that's why i'm stuck here waiting because they lied to me. If a part is backordered tell your customers you frea..ng LIAR!!!!!!

Alex@Helix · 03-08-2012, 06:51 PM

^ I will not agree or disagree with your statement. What I will say, is that we stopped carrying Duke Dynamics. That is all

HTran · 03-17-2012, 02:47 AM

How unfortunate, I was planning on ordering the quad diffuser for my e90 prior to mfest, but I suppose I will have to wait until I see a used one floating around in the classifieds. Thanks for the reviews.

lux.sh · 03-17-2012, 11:16 PM

Quote:

Originally Posted by Alex@Helix

^ I will not agree or disagree with your statement. What I will say, is that we stopped carrying Duke Dynamics. That is all

Within eight months? That says it all.

SCUBALAW · 07-03-2014, 08:13 PM

July 3rd, 2014. Duke Dynmaics just screwed me out of $2,000. I ordered
a rear difuser for my 335 and hood back in March. In May they sent me a difuser for as M3. They refuse to answer my e-mails after I wrote to them.
To date I have not reveived anything for my $2,000. I am now sueing them in B.C. court. These people are bad news.

chris82 · 07-10-2014, 03:52 PM

__________________________________________________ ________

roll_the_dice · 08-30-2014, 10:02 AM

Quote:

Originally Posted by 335coupe2007

If you guys only knew what I'm going through right now with them... Oh boy..I feel everyone's pain...

Sorry dude...I HATE DD...will never buy anything from them. I ordered a diffuser in April..they lied and said it would take 4 weeks MAX. I special ordered it without the DD logo on it. 10 weeks later it finally arrived after many email to them asking where it is....

You can guess it came with the LOGO! I emailed them with pictures and they said "Oh well it's just a logo" "Most people only want it with a logo." I said I don't care, I ordered what I wanted. They offered to give me $50 back! After many months of complaining, I ended up selling it on the board and lost money. They just don't care.

I also thought all these were made by them, but they are made in a factory in Asia. I would not have spent $600+ on a diffuser from Asia...I would have gotten a knockoff for half the $.

DD has the worst customer service and they just don't care about the customer at all. How they are in business still, I don't know. I could go on, but I think it's been said before....They SUCK.

ScBlacksunshine · 09-02-2014, 03:10 PM

Wow pretty surprising to find out they are still in business after all the negative reviews especially since they started back in the days...that's longevity for a bad business

Eat.Sleep.Race · 09-03-2014, 08:27 AM

WOWWW! That is some horrible fitment!!! I wouldn't even try to modify it to work seeing the initial test fit.

ATTN · 12-02-2014, 04:51 PM

Duke Dynamics, they over promise and under deliver without any sort of justification communicated to buying customers.

Firstly, inquired about a diffuser, exchanging emails. I was quoted a price with 4-5 days postage. I was advised they had them IN-STOCK and ready to ship.

5 weeks later, its only just been posted to me and in transit from Hong Kong.

Multiple emails have been exchanged from day one, mostly with me chasing up on my order. They're not proactive with keeping me up to date, they're reactive if that!

Communication style is very poor, no email etiquette. Simple things like "Hi" at the being of there emails "sorry for the delay". I'd have to send 2 or 3 follow up emails before I get a reply.

I'm annoyed because they advised 4-5 days to post. Not 5-6 weeks to post without any sort of explanation as to why the delay.

The company does not believe in customer service its is very, very poor. If they were on eBay their reviews would be negative. Very poor customer experience with Duke Dynamics.

melloww22 · 12-14-2014, 10:14 PM

OP that's horrible fitment. But by trimming it the seller can say you ruined it and is not returnable.

Why not use a heat gun from the inside to curve it...

AlanYoro35i · 03-27-2015, 04:31 PM

Quote:

Originally Posted by melloww22

OP that's horrible fitment. But by trimming it the seller can say you ruined it and is not returnable.

Why not use a heat gun from the inside to curve it...

Can i use a bloody heat gun if my diffuser is short by a inch??!!

AlanYoro35i · 03-27-2015, 04:32 PM

Add me to the lst of victims. serious;y, someone need to go and shoot this guy! literally!

Holshot · 05-02-2015, 12:17 PM

Man am I glad I read this thread... I was just about to order a quad diffuser. This sucks as I can't find one that I like better then their design.

Torgus · 05-02-2015, 12:46 PM

Can't you just call them and explain you will send payment via cc when the product is ready to ship? If nothing shows up in 5 days just do a charge back?

Blindside_137 · 05-04-2015, 09:54 PM

Quote:

Originally Posted by Holshot

Man am I glad I read this thread... I was just about to order a quad diffuser. This sucks as I can't find one that I like better then their design.

Not everyone has had bad experiences, just call and see what they have in stock. I got a diffuser from them in a week

Holshot · 05-04-2015, 10:03 PM

Thanks for posting up... I've got a space gray e92 myself so that actually helps me see better on what it would look like! How would you rate the fitment? Any gaps or blemishes in the finish? I'll give them a call tomorrow and see what they have.

Blindside_137 · 05-05-2015, 10:28 AM

Quote:

Originally Posted by Holshot

Thanks for posting up... I've got a space gray e92 myself so that actually helps me see better on what it would look like! How would you rate the fitment? Any gaps or blemishes in the finish? I'll give them a call tomorrow and see what they have.

To my eyes it is a 10/10. My body shop installed everything for me so I'm not sure if they had any issues.

But the weave is also sharp and flawless. I had a 1x1 weave previously that was destroyed when someone rear ended me so Duke Dynamics sent this one out. It turned out to be 2x2 and is much crisper than the previous one. Not that it was bad quality I just always think a 2x2 weave looks cleaner, and is more easily discernible as carbon from a distance.

03-05-2012, 04:31 PM	#111
GmoBmw Captain 34 Rep 645 Posts Drives: 2007 335i Join Date: Dec 2011 Location: California iTrader: (8)	Why are people Still buying from them? __________________ 2007 BMW 335I- JB4 G5,DCI,VRSF DPs,NT555r Drag Radials Daily Driver
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03-06-2012, 10:57 AM	#113
335 oClock MOE 214 Rep 2,530 Posts Drives: 2011 e92 335i 6MT Join Date: Jun 2011 Location: Los Angeles iTrader: (13)	Duke Dynamics caters to everybodys needs; they may be backordered but they do make products for people when ordered; if you are upset that a part is being specifically made to cater to you and takes a bit of time, then go buy some over the counter crap and hope it lasts __________________ Duke Dynamics//Evolution Racewerks//LTBMW *335 oClocks Project Build//Photo Shoot*
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03-06-2012, 04:15 PM	#114
sti959 Banned 8 Rep 129 Posts Drives: n55 e90 Join Date: Oct 2011 Location: Southeast Mass iTrader: (0)	If you knew that the the diffuser was backordered why you told me before i place the order that the diffuser would be shipped on the beginning of the last week???? FIRST LIE- If you didnt know as soon as you found out you should email me and give me the option of canceling the order THAT'S WHAT A HONEST PERSON WOULD DO! but no!!! you never mentiong that the diffuser was been built you kept saying that the delay was to prepare and paint the diffuser. and you told me last friday : the order its going to be shipped tomorrow, i got the pre-track number but as soon as the order is picked up and scanned i will email you with the track number but you never did until this morning. LIE # 2. As far as I know 12 DAYS LATER the diffuser STILL IN CHINA here is the track number that you send me today! EE418022395CN.
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03-08-2012, 06:51 PM	#116
Alex@Helix Colonel 150 Rep 2,221 Posts Drives: e92 335i Join Date: Sep 2007 Location: Miami, FL iTrader: (8)	^ I will not agree or disagree with your statement. What I will say, is that we stopped carrying Duke Dynamics. That is all
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03-17-2012, 02:47 AM	#117
HTran Pi Epsilon Pi 36 Rep 905 Posts Drives: 335 Join Date: Apr 2010 Location: Las Vegas/Orange County iTrader: (1)	How unfortunate, I was planning on ordering the quad diffuser for my e90 prior to mfest, but I suppose I will have to wait until I see a used one floating around in the classifieds. Thanks for the reviews.
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07-03-2014, 08:13 PM	#119
SCUBALAW New Member 0 Rep 9 Posts Drives: BMW E90 2011 328ix Join Date: Aug 2013 Location: Iowa iTrader: (0)	Screwed by Duke Dynamica July 3rd, 2014. Duke Dynmaics just screwed me out of $2,000. I ordered a rear difuser for my 335 and hood back in March. In May they sent me a difuser for as M3. They refuse to answer my e-mails after I wrote to them. To date I have not reveived anything for my $2,000. I am now sueing them in B.C. court. These people are bad news.
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07-10-2014, 03:52 PM	#120
chris82 Brigadier General 827 Rep 3,856 Posts Drives: 128i Join Date: Aug 2012 Location: NY NY iTrader: (8) Garage List 2009 BMW 128i [9.80]	__________________________________________________ ________ Attached Images
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09-02-2014, 03:10 PM	#122
ScBlacksunshine YUGO is my dream car 144 Rep 1,564 Posts Drives: Bayerische Motoren Werke Join Date: Mar 2006 Location: LBC iTrader: (2)	Wow pretty surprising to find out they are still in business after all the negative reviews especially since they started back in the days...that's longevity for a bad business __________________
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09-03-2014, 08:27 AM	#123
Eat.Sleep.Race Out Boosting... 242 Rep 3,987 Posts Drives: F30 335i M-Sport Join Date: Feb 2014 Location: Northern VA iTrader: (7)	WOWWW! That is some horrible fitment!!! I wouldn't even try to modify it to work seeing the initial test fit. __________________ Alpine White M-Sport F30
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12-02-2014, 04:51 PM	#124
ATTN Major 96 Rep 1,031 Posts Drives: 335 E92 DCT Join Date: Jun 2013 Location: Sydney, Australia iTrader: (3) Garage List 2009 BMW 335i [10.00]	Duke Dynamics, they over promise and under deliver without any sort of justification communicated to buying customers. Firstly, inquired about a diffuser, exchanging emails. I was quoted a price with 4-5 days postage. I was advised they had them IN-STOCK and ready to ship. 5 weeks later, its only just been posted to me and in transit from Hong Kong. Multiple emails have been exchanged from day one, mostly with me chasing up on my order. They're not proactive with keeping me up to date, they're reactive if that! Communication style is very poor, no email etiquette. Simple things like "Hi" at the being of there emails "sorry for the delay". I'd have to send 2 or 3 follow up emails before I get a reply. I'm annoyed because they advised 4-5 days to post. Not 5-6 weeks to post without any sort of explanation as to why the delay. The company does not believe in customer service its is very, very poor. If they were on eBay their reviews would be negative. Very poor customer experience with Duke Dynamics. __________________ Certified Australian
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12-14-2014, 10:14 PM	#125
melloww22 Captain 105 Rep 955 Posts Drives: 2011 335i E90 Join Date: Apr 2011 Location: San Diego iTrader: (1)	OP that's horrible fitment. But by trimming it the seller can say you ruined it and is not returnable. Why not use a heat gun from the inside to curve it...
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03-27-2015, 04:32 PM	#127
AlanYoro35i Senior Troll 224 Rep 3,378 Posts Drives: Coming soon-718 Cayman S Join Date: Aug 2010 Location: South West iTrader: (1)	Add me to the lst of victims. serious;y, someone need to go and shoot this guy! literally! __________________ Gone: N54 335i is the Legend! N55 435i Now: 718 Cayman GTS / F83 M4
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05-02-2015, 12:17 PM	#128
Holshot Private First Class 25 Rep 130 Posts Drives: '11 BMW 335is Join Date: Feb 2013 Location: Baltimore, MD iTrader: (0)	Man am I glad I read this thread... I was just about to order a quad diffuser. This sucks as I can't find one that I like better then their design.
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05-02-2015, 12:46 PM	#129
Torgus Slow. 3782 Rep 7,151 Posts Drives: Single Turbo N54 on Meth! Join Date: Jun 2012 Location: Boston, MA iTrader: (2) Garage List 2007 BMW E92 [10.00] 2007 BMW E90 [0.00] 2006 BMW E91 [0.00]	Can't you just call them and explain you will send payment via cc when the product is ready to ship? If nothing shows up in 5 days just do a charge back? __________________ E92 ACF ST 6466 + Meth Motiv / E70 #1 fully deleted 2.8 race flash / E70 #2 JBD / E90 & E91 both retired Psalm 144
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05-04-2015, 10:03 PM	#131
Holshot Private First Class 25 Rep 130 Posts Drives: '11 BMW 335is Join Date: Feb 2013 Location: Baltimore, MD iTrader: (0)	Thanks for posting up... I've got a space gray e92 myself so that actually helps me see better on what it would look like! How would you rate the fitment? Any gaps or blemishes in the finish? I'll give them a call tomorrow and see what they have.
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