No Courtesy Vehicles?

kingflys · 11-24-2008, 10:58 AM

So I take my e90 to BMW of Riverside for the first time to get the steering wheel trim replaced and they tell me they don't have any courtesy vehicles anymore.

Is this common or this just BMW of Riverside?

Bimmer335i · 11-24-2008, 11:19 AM

Just Riverside.

UncleWede · 11-24-2008, 12:02 PM

Depends on whether you let them know you were coming, and if you told them you needed a loaner (in general, I've never been to Riverside)

kingflys · 11-24-2008, 12:08 PM

Yes I let them know I was coming (made an appt) and thats when they gave me the "we dont' have courtesy vehicles, but you can rent a bmw from us for $80"

Argh! Does your dealer have courtesy vehicles? If so which one? I'm going to switch!

jlspeed29 · 11-24-2008, 12:19 PM

Run dont Walk to Century West BMW in North Hollywood...Jose in service is THE BEST!!!

he got me taken care of with NO problems!!!

Bimmer335i · 11-24-2008, 02:45 PM

San Diego is pretty nice...although you most likely would get a Camry, but at least you have one for the duration. I did get an X3, convert Z4, Camry twice, and anywhere from 2 hours to 3 days duration. Took the X3 to see the Lakers/Sacramento game last year...nice!

RambleJ · 11-24-2008, 03:03 PM

I was just @ Savage BMW over the weekend and I received a loaner, ofcourse I called ahead and made an appointment and let them know I needed a loaner.

Crimson92 · 11-24-2008, 03:46 PM

Encinitas gives me 328s all day long..when i turn 25 i get 335s......

PaulBailey@ltbmw · 11-24-2008, 06:24 PM

A good dealership gives your a BMW loaner. . .

kingflys · 11-24-2008, 06:28 PM

Apparently, that isn't BMW of Riverside!

PaulBailey@ltbmw · 11-24-2008, 06:33 PM

Quote:

Originally Posted by kingflys

Apparently, that isn't BMW of Riverside!

Yeah. . . unfortunately i don't know of any good dealerships in your area. . .
Savage sucks too. . .
Over here in OC we have Crevier and Sterling which i like.
LA has Pacific BMW, Long Beach BMW, and New Century BMW that i know of as good dealerships

beto_L.A. · 11-24-2008, 08:37 PM

Century West BMW North Hollywood...or Nick Alexander BMW in Down Town L.A.....good luck....

PaulBailey@ltbmw · 11-24-2008, 08:55 PM

Damn i bought my 330i E90 from Nick Alexander and i think the service there SUCKS!
The last time i needed a loaner car there were all out so i had to pay $30 for a Freaking VW Passat at the Enterprise counter inside the dealership.

Tman1800 · 01-06-2009, 11:16 PM

I bought my 335i at nick Alxander BMW in Los Angeles. A little out of my way but when I went in for my first service they found a recall on my fuel pump. I was given a 528 with very low miles.

coldfusion · 01-06-2009, 11:35 PM

I was surpised at this too. I was scheduling to get an annoying rattle fixed on my car and Bob Smith BMW and Center BMW both said that they don't provide courtesy vehicles unless you bought the car from them. How retarded is that? I have an appointment scheduled for thursday but maybe i should call century west instead?

Infiniti always provided courtesy vehicles if you needed it regardless if you bought from their dealership or not. I guess bmw is different

Dark_Sub_Rosa · 03-03-2009, 09:54 AM

Quote:

Originally Posted by coldfusion

I was surpised at this too. I was scheduling to get an annoying rattle fixed on my car and Bob Smith BMW and Center BMW both said that they don't provide courtesy vehicles unless you bought the car from them. How retarded is that? I have an appointment scheduled for thursday but maybe i should call century west instead?

Infiniti always provided courtesy vehicles if you needed it regardless if you bought from their dealership or not. I guess bmw is different

Infiniti treats customers way better than BMW does.

yamazaho · 03-18-2009, 10:17 PM

Quote:

Originally Posted by Dark_Sub_Rosa

Infiniti treats customers way better than BMW does.

Even Lexus offers courtesy vehicles every time my parents and my sister brought their cars in for service.

I go to Peake BMW here in New Orleans and they are the only dealer in the NO area. At first I thought a loaner is supplied every time I bring my car in, and later found that you actually have to ask for it. Wellz, so far I have asked for once and guess what I got, a Chevy HHR from Enterprise. I am bringing the car in again tomorrow afternoon and I will report back what they are giving me this time.

Black Leopard · 03-18-2009, 10:44 PM

Crevier BMW in Santa Ana is great all around

I've gotten '09 328s when I dropped off my '08 335. I have an appointment on saturday we'll see what I get then.

I once saw an M5 loaner from Crevier, I was so jealous of that guy haha

On another note, last time when I took it in for service they accidentally backed my car into a wall. They took full responsibility and replaced my bumper.

w00kiec00kie · 03-18-2009, 11:19 PM

dunno I had my last cig jacked at Crevier...

Black Leopard · 03-18-2009, 11:32 PM

Quote:

Originally Posted by w00kiec00kie

dunno I had my last cig jacked at Crevier...

lol from my last visit they also took a dollar I had in my center console

but w/e

armenh · 03-18-2009, 11:39 PM

What do you think of Center BMW, thats where i got my car from. Are they good? Not to go off topic..

11-24-2008, 10:58 AM	#1
kingflys Kingflys 8 Rep 53 Posts Drives: 2007 E90 328i Join Date: Nov 2008 Location: Riverside, CA iTrader: (1)	No Courtesy Vehicles? So I take my e90 to BMW of Riverside for the first time to get the steering wheel trim replaced and they tell me they don't have any courtesy vehicles anymore. Is this common or this just BMW of Riverside?
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11-24-2008, 11:19 AM	#2
Bimmer335i Major 49 Rep 1,353 Posts Drives: 07 Sparkling Graphite 335i Sed Join Date: Jun 2007 Location: San Diego, CA US iTrader: (0)	Just Riverside. __________________ Enjoy the ride!
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11-24-2008, 12:02 PM	#3
UncleWede Long Time Admirer, First Time Owner 17963 Rep 9,377 Posts Drives: G01 X3 M40i Dark Graphite Join Date: Jun 2005 Location: Oxnard, CA iTrader: (0)	Depends on whether you let them know you were coming, and if you told them you needed a loaner (in general, I've never been to Riverside)
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11-24-2008, 12:08 PM	#4
kingflys Kingflys 8 Rep 53 Posts Drives: 2007 E90 328i Join Date: Nov 2008 Location: Riverside, CA iTrader: (1)	Yes I let them know I was coming (made an appt) and thats when they gave me the "we dont' have courtesy vehicles, but you can rent a bmw from us for $80" Argh! Does your dealer have courtesy vehicles? If so which one? I'm going to switch!
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11-24-2008, 12:19 PM	#5
jlspeed29 Major 485 Rep 1,389 Posts Drives: F80 SO ZCP CCB Join Date: Aug 2007 Location: Somewhere along PCH... iTrader: (0) Garage List 2008 335 coupe [8.00]	Run dont Walk to Century West BMW in North Hollywood...Jose in service is THE BEST!!! he got me taken care of with NO problems!!! __________________ A fisherman always sees another fisherman from afar
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11-24-2008, 02:45 PM	#6
Bimmer335i Major 49 Rep 1,353 Posts Drives: 07 Sparkling Graphite 335i Sed Join Date: Jun 2007 Location: San Diego, CA US iTrader: (0)	San Diego is pretty nice...although you most likely would get a Camry, but at least you have one for the duration. I did get an X3, convert Z4, Camry twice, and anywhere from 2 hours to 3 days duration. Took the X3 to see the Lakers/Sacramento game last year...nice! __________________ Enjoy the ride!
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11-24-2008, 03:03 PM	#7
RambleJ Colonel 58 Rep 2,014 Posts Drives: F10 535i M-sport Join Date: Oct 2008 Location: Back in teh so cal iTrader: (2)	I was just @ Savage BMW over the weekend and I received a loaner, ofcourse I called ahead and made an appointment and let them know I needed a loaner.
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11-24-2008, 06:24 PM	#9
PaulBailey@ltbmw General 663 Rep 26,878 Posts Drives: 2-325 330 2-335 2-Z4 2-135 X5d Join Date: Mar 2007 Location: Huntington Beach, CA iTrader: (34) Garage List 2008 BMW 335i E90 [7.00] 2011 BMW 335i E92 [7.96]	A good dealership gives your a BMW loaner. . .
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11-24-2008, 06:28 PM	#10
kingflys Kingflys 8 Rep 53 Posts Drives: 2007 E90 328i Join Date: Nov 2008 Location: Riverside, CA iTrader: (1)	Apparently, that isn't BMW of Riverside!
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11-24-2008, 08:37 PM	#12
beto_L.A. Major 343 Rep 1,029 Posts Drives: 2020 G20 330i Join Date: Oct 2008 Location: north hollywood, CA iTrader: (0)	Century West BMW North Hollywood...or Nick Alexander BMW in Down Town L.A.....good luck.... __________________ Current: 2023 G26 430i GC San Remo Green / Red Sensatec M Sport. Previous:2020 G20 330i M Sport (MG/BLK), 2018 F36 4GC LCI (SRB/NB), 2015 F36 4GC (MG/CR), 2012 F25 X328i (JB/CB), 2009 E90 328I sedan (SG/SB), 2004 E46 325I sedan (SG/BLK).
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11-24-2008, 08:55 PM	#13
PaulBailey@ltbmw General 663 Rep 26,878 Posts Drives: 2-325 330 2-335 2-Z4 2-135 X5d Join Date: Mar 2007 Location: Huntington Beach, CA iTrader: (34) Garage List 2008 BMW 335i E90 [7.00] 2011 BMW 335i E92 [7.96]	Damn i bought my 330i E90 from Nick Alexander and i think the service there SUCKS! The last time i needed a loaner car there were all out so i had to pay $30 for a Freaking VW Passat at the Enterprise counter inside the dealership.
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01-06-2009, 11:16 PM	#14
Tman1800 Private 3 Rep 62 Posts Drives: 335I Join Date: Jan 2008 Location: Los Angeles iTrader: (0) Garage List 2007 335i [0.00]	I bought my 335i at nick Alxander BMW in Los Angeles. A little out of my way but when I went in for my first service they found a recall on my fuel pump. I was given a 528 with very low miles.
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01-06-2009, 11:35 PM	#15
coldfusion Private First Class 11 Rep 105 Posts Drives: 335i Join Date: Oct 2008 Location: LA / SFV iTrader: (3)	I was surpised at this too. I was scheduling to get an annoying rattle fixed on my car and Bob Smith BMW and Center BMW both said that they don't provide courtesy vehicles unless you bought the car from them. How retarded is that? I have an appointment scheduled for thursday but maybe i should call century west instead? Infiniti always provided courtesy vehicles if you needed it regardless if you bought from their dealership or not. I guess bmw is different __________________ '13 F10 535i M-Sport '14 Mercedes CLS550
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03-18-2009, 10:44 PM	#18
Black Leopard Private First Class 19 Rep 169 Posts Drives: 2008 335i E90 Join Date: Mar 2009 Location: Anaheim, CA iTrader: (0)	Crevier BMW in Santa Ana is great all around I've gotten '09 328s when I dropped off my '08 335. I have an appointment on saturday we'll see what I get then. I once saw an M5 loaner from Crevier, I was so jealous of that guy haha On another note, last time when I took it in for service they accidentally backed my car into a wall. They took full responsibility and replaced my bumper.
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03-18-2009, 11:19 PM	#19
w00kiec00kie Private First Class 1 Rep 132 Posts Drives: '07 E90 328i Join Date: Dec 2008 Location: Irvine, CA iTrader: (2)	dunno I had my last cig jacked at Crevier...
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03-18-2009, 11:39 PM	#21
armenh Major 91 Rep 1,241 Posts Drives: 2011 E92 335i Join Date: Jan 2009 Location: Los Angeles iTrader: (0)	What do you think of Center BMW, thats where i got my car from. Are they good? Not to go off topic.. __________________ 2011 E92 335, BSM, Black Dakota Leather, ZMP with 19 inch 230's, ZPP. Navigation and a couple of other goodies...
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