BMW Online Tracker error

phil.harlow · 07-19-2011, 11:52 PM

Hey Guys,

I was tracking my car online using BMWUSA.com for about a week, and then it stopped working, always giving me this error page with "Handler" as the title:

Sorry!

There was an application error.

Please try again later.

You may want to go to the Home Page, or the Site Map.

It's been doing this for about 1.5 weeks now.
Is anyone else having any issues tracking their car? I'm in WA buying from BMW Bellevue in case there are others experiencing it.
If I call the 1800 number it works and it tells me the status, I just liked the web based one

Thanks!

JDSX · 07-21-2011, 07:48 AM

I've had the same problem. It was working while on the first step "on order" but as soon as it left that step it started giving me the same error you describe. I called them twice about it but they couldn't care less.

gblansten · 07-25-2011, 05:51 PM

Still not working.

gblansten · 07-25-2011, 09:36 PM

Quote:

Originally Posted by IancoleTX

Mine disappeared entirely. Thankfully the W&W site has updates for now

Sigh. My VIN doesn't pull up on the WW site. I know the car is in transit even though the BMW 1-800 number lists the car as still at port.

GE · 07-26-2011, 06:12 PM

Quote:

Originally Posted by gblansten

Sigh. My VIN doesn't pull up on the WW site. I know the car is in transit even though the BMW 1-800 number lists the car as still at port.

If it left on Friday, it's the Georgia Highway and it doesn't look like it's a WW ship.

gblansten · 07-26-2011, 07:44 PM

Quote:

Originally Posted by GE

If it left on Friday, it's the Georgia Highway and it doesn't look like it's a WW ship.

I'm hoping it is on the Georgia Highway.

GE · 07-26-2011, 09:18 PM

Quote:

Originally Posted by gblansten

I'm hoping it is on the Georgia Highway.

Your CA will know which ship it's on. I tracked the GH on Sunday until about 3-5pm when it made it too far off the coast of the UK.

abcde · 07-28-2011, 11:50 PM

How long does it take from drop off until your car gets on a ship? I dropped off in at the Munich Airport last week. And how long until your BMW Online allowed you to track your ship?

IancoleTX · 07-29-2011, 11:13 AM

Quote:

Originally Posted by ZDDP1273

How long does it take from drop off until your car gets on a ship? I dropped off in at the Munich Airport last week. And how long until your BMW Online allowed you to track your ship?

Probably about 3 weeks man. This wait is brutal lol

07-19-2011, 11:52 PM	#1
phil.harlow Driving Enthusiast 151 Rep 185 Posts Drives: 2021 F90 Comp Frozen Bluestone Join Date: Jul 2011 Location: Bothell, WA iTrader: (0) Garage List 2018 BMW M3 [0.00]	BMW Online Tracker error Hey Guys, I was tracking my car online using BMWUSA.com for about a week, and then it stopped working, always giving me this error page with "Handler" as the title: Sorry! There was an application error. Please try again later. You may want to go to the Home Page, or the Site Map. It's been doing this for about 1.5 weeks now. Is anyone else having any issues tracking their car? I'm in WA buying from BMW Bellevue in case there are others experiencing it. If I call the 1800 number it works and it tells me the status, I just liked the web based one Thanks!
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07-21-2011, 07:48 AM	#2
JDSX 5th BMW 4 Rep 23 Posts Drives: 2024 X5 M60i Join Date: Jul 2011 Location: Brooklyn, NY iTrader: (0) Garage List 2024 X5 M60i [0.00]	I've had the same problem. It was working while on the first step "on order" but as soon as it left that step it started giving me the same error you describe. I called them twice about it but they couldn't care less.
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07-25-2011, 05:51 PM	#3
gblansten Brigadier General 1967 Rep 4,214 Posts Drives: 23 Tesla S Plaid Join Date: Sep 2007 Location: Thick ascending limb iTrader: (0)	Still not working.
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07-28-2011, 11:50 PM	#8
abcde Second Lieutenant 4 Rep 201 Posts Drives: 11 E90 335i M Sport LeMansBlue Join Date: Feb 2011 Location: Cali iTrader: (0)	How long does it take from drop off until your car gets on a ship? I dropped off in at the Munich Airport last week. And how long until your BMW Online allowed you to track your ship?
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