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BMW 3-Series (E90 E92) Forum
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BMW service center vs private BMW specialists
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03-12-2013, 10:34 PM | #46 |
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Cheers all - yes Kaitan, live locally. Lane Cove. And noticed I had listed an MY10, no - its an N54 - so definitely MY09 it is.
I've had the car since August last year, so within the 12 months warranty. |
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03-13-2013, 02:08 AM | #47 | |
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I got my bmw under premium selection, found out a month later that it had a cracked rim after slow leaks and I told them it was definitely there before I got the car! Drove it back 2 hours up to Newcastle cause they wanted to check it out since it was a "major" job and also the seat belt extender was dropping the belt so they replaced that. They "repaired" the wheel for me. Basically in the feedback email I chucked a sh*t and complained about how I can't believe buying a BMW from them they didn't inspect the car properly and would "repair" a rim (I don't feel safe driving a once cracked rim). Anyways, service manager rings me back few days later and goes, we got your feedback from BMW Australia, apologies for all the delays etc, but major thing "we didn't realize it wasn't to BMW Australia's standard to repair a wheel". I'm ordering a new one for you and you can getg it done at the local BMW dealer in Sydney. If it's under warranty and you would have got it under premium selection I say you have a case complaining to BMW Australia and see if they give the dealer pressure including refunding what you've paid for an inspection cause the car was supposed to have done an 100-point inspection and you should read all the stuff on that list! I've got a dying battery now and dealer said it's not under warranty which to me is fine cause it's wear and tear item that's meant to go over time, but if you've got an actual issue with the car itself you shouldn't have to pay for diagnoses. |
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03-13-2013, 02:18 AM | #48 | |
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If they come out just get them to see if they can tell you want the problem is, but DON'T tow to a BMW workshop yet. Say you want to think about which BMW workshop you want to take it to and organize the tow another day. |
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03-13-2013, 02:28 AM | #49 | |
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03-13-2013, 03:31 AM | #50 | |
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Thanks heaps everyone for helping out a new BMW owner. |
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03-13-2013, 03:38 AM | #51 | |
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08' E92 335I
Black Sapphire Metallic | M-Sport | GT-CS 19" Matte Anthracite | BMW Perf. Exhaust | JB4 | AR Design Catless DP | R1 Concepts Cross-drilled & Slotted Rotors | aFe DCI | ER Chargepipe with Forge DV | ER FMIC |
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03-13-2013, 03:46 AM | #52 |
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Yeah, was driving up Gladesville bridge accelerating, well , decently and happened coming down the other side of bridge. Drove it spiritedly to work this morning and no issue, so taking to dealer tomorrow and will suggest vacuum leak as my research led me that way also. Interestingly, the dealership will take the car in at a drop of a hat with that error...
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03-13-2013, 04:02 AM | #53 | |
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Besides, the car is driveable as the message only pops up if you "step on it".
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08' E92 335I
Black Sapphire Metallic | M-Sport | GT-CS 19" Matte Anthracite | BMW Perf. Exhaust | JB4 | AR Design Catless DP | R1 Concepts Cross-drilled & Slotted Rotors | aFe DCI | ER Chargepipe with Forge DV | ER FMIC |
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03-13-2013, 04:44 AM | #55 |
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03-13-2013, 05:08 AM | #56 |
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I sent mine via info(at)bmw.com.au (was requested to do so after a quick call to BMW Melb) and received a reply via cicinfo(at)bmwgroup.com.au
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03-13-2013, 05:09 PM | #57 |
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03-14-2013, 09:05 PM | #58 |
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In Canberra, try Anthony Costello Automotive in Fyshwick - I've found Anthony to be very knowledgeable, responsive and not outrageous on the charges.
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03-14-2013, 10:01 PM | #59 |
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In pleasing news, got a call from the dealer today. Vanos solenoid will be replaced (and the battery recall done) at BMW Australia's expense. And I get the car back today. Happy days.
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03-14-2013, 11:27 PM | #60 |
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03-20-2013, 11:50 PM | #62 |
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can't believe this but I got quoted $450 for a battery replacement at BMW, fitted and programmed
emailed around a few of these other euro car workshops on google shop 1 -$650 shop 2 -$700 shop 3 - $540 for lead, $720 for varta, $850 for genuine |
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03-21-2013, 06:13 AM | #66 |
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Mind me asking which dealer gave you that price?
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