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My car was service for HPFP, now it drives like a truck. WTF????
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09-24-2010, 08:53 PM | #1 |
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My car was service for HPFP, now it drives like a truck. WTF????
My 2008 e93 335i (Jan production) was in for service for a few problems including my favorite long cranks in the morning. When my SA was filling out the form I noticed that he put down something about software update. I told him that I heard bad things about software update and I rather not go for it. He said:
"Don't worry, you will like it. Also your problem is not hardware, it is software". Although I didn't believe him I did not argue. Today I picked my car. Man, what a disappointment. The shift (AT) is worse than any other car I have ever driven including Crown Victoria. You feel the rough shift at any gear. AND this is not the worst part. Turbo lag is beyond any imagination. When I step on the gas it takes good 1-2 seconds to get any response from the car. AND the car feels like it has less power. WTF??? The receipt says: C/S THERE IS RECALL TO PROGRAM DME FOR EXTENDED CRANK CAUSE : F 0059613 PROGRAM 41209 WW1 FC : 0013950100 So, I am really upset. There is no way I can continue driving the car like this. I am thinking about calling them and tell then to uninstall whatever they installed. Any one has any idea what the hell they did to my car? Any knowledge/suggestion is appreciated. Thanks |
09-24-2010, 09:08 PM | #2 |
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why wouldn't you just wait for the 1/2 engine light to replace the pump?
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09-24-2010, 09:23 PM | #3 |
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09-24-2010, 09:27 PM | #4 |
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It really is a frustrating experience, it'll drive you crazy. Better to just find some other way of diverting your attention. It seems like it takes months going back and forth with the dealership to get a 335 into driveable condition. When you call BMWNA some 22 y.o. intern will call you and leave a voicemail that there's nothing they can do and "we are not trained," so contact your service manager. Are you kidding me? I'd love to see BMWNA's welcome package for new hires. I bet their benefits s***! LOL
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09-24-2010, 09:30 PM | #5 |
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I just drove it one more time just make sure that I am not delusional.
It felt even worse. I feel like putting "For Sale" sign on the car tomorrow morning. Is there a way to uninstall whatever they install??? |
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09-24-2010, 09:57 PM | #6 | |
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The new software is better in theory. People used to ask how they could get it if there's nothing wrong with their car. Now, it's the opposite--if your car is running fine, you don't want it touched. After mine got updated to 35.4, it was slower, got worse mpgs, but it sure looked good parked and the roundel offered me increased status when compared to those reliable Japanese cars. |
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09-24-2010, 10:04 PM | #7 | |
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09-24-2010, 10:15 PM | #9 |
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No class action on this?
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09-25-2010, 12:54 AM | #10 |
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09-25-2010, 02:48 AM | #11 |
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That would be awesome. Just like Windows 7. It creates a restore point for every update so you can revert back.
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09-25-2010, 03:32 AM | #12 |
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there is a service bulletin about people complaining about the lag with the new software. go back to the dealership and ask for the "wastegate valve conversion" also know as lag fix setting.
print this out and take it to the dealership http://www.bmwtis.com/tsb/bulletins/...p/B111307g.htm |
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09-25-2010, 07:32 AM | #13 |
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Has anyone had any luck in telling them to NOT install the software update and ONLY install a new HPFP?
I have 12,000 miles on my 2007 with no HPFP problems. I refuse to let them make my car into a laggy piece of S#IT when the problem occurs on my car. |
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09-25-2010, 09:10 AM | #14 | |
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I just call head SA. He was not in and I did not want to waste my time talking to someone who has no idea about the problem. I lest a very nasty voice mail since he was the who suggested the software upgrade. I am dedicated to get my old car back. If they refuse, I am going to park my car rigth at the entrance of the service dept, block it completely. They walk into the show room and tell everyone how their service sucks. I am determined. There is no way I can drive the car like this. I did not spent +60K $ to drive a car like this Anyone had any luck convenience them to uninstall??? |
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09-25-2010, 10:01 AM | #15 |
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I've had my HPFP replaced recently and they did some kind of software update which primes the pump when you open the door or unlock the car. My car runs just fine. Take it back and explain the problem. If that doesn't work, find another dealer. I'd also suggest that taking an antagonistic position with your SA and threatening to embarrass the dealership is not productive towards solving your problem. Calm down.
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09-25-2010, 07:38 PM | #16 | |
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Still wondering if anyone was able to solve this problem after software update... |
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09-25-2010, 10:22 PM | #17 | |
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However, if you got the most recent update, you shouldn't have any lag problems, particularly in comparison to that horrible 29.xxxxx level from 07-08. Take it back to the dealer and have them try again. I have the latest level as of about 6 months ago and the car drives fine. |
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09-26-2010, 07:51 PM | #18 | |
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Thanks |
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09-27-2010, 09:51 AM | #20 |
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Those saying they have software from 6 months ago... it's TOTALLY different than the most recent one (July, I believe).
I've been through the long start, surging, bogging, limp mode, you name it for the last year and a half. The update I got in August has made the car even more of a terd. I'm having the same issues as the OP AND I still have long cranks! I have massive lag and the car does a really bad stutter/hesitation when I accelerate. My car drives WORSE than a truck now. p.s. I'm not shouting, just emphasizing. |
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09-27-2010, 10:51 AM | #21 |
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I just had the software update earlier this month, and have had no issues with it. The car drives just as well as it did before the update.
Sorry to hear of everyone's problems. Just keep going back to the dealer until it is right. |
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09-27-2010, 01:44 PM | #22 |
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Have them reprogram. They re-programmed mine, and the only difference was the auto-tranny had to re-learn my driving style. Other than that, the car felt the same.
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