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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Wheels and Tires Forum Sponsored by The Tire Rack > VMR V710



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      07-09-2009, 12:29 PM   #23
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OP...the pictures you posted the wheels look amazing.
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      07-09-2009, 12:32 PM   #24
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One thing I have to say is those chips started from removing/installing bolts. It still shouldnt happen but by the looks of it it didnt just randomly start coming off. With their designs if they start putting on a better finish and maybe raise the price a bit they would be a much better wheel to own.
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      07-09-2009, 12:47 PM   #25
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I've owned 3 sets of vmr wheels and never had any problem with chipping I had matte black, gunmetal, silver all the finishes were great!
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      07-09-2009, 12:50 PM   #26
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Quote:
Originally Posted by fotios335i View Post
One thing I have to say is those chips started from removing/installing bolts. It still shouldnt happen but by the looks of it it didnt just randomly start coming off. With their designs if they start putting on a better finish and maybe raise the price a bit they would be a much better wheel to own.
What does raising the price have to do with making it a better wheel ? Just because they are affordable doesn't make them a poor choice wheel to rock ! VMR is a solid wheel company that delivers great wheels and designs period !
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      07-09-2009, 12:55 PM   #27
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+1 although I only ran them for a few days. These wheels are quality and for the price its a bangin deal
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      07-09-2009, 01:03 PM   #28
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The price of a wheel does not determine the quality of the wheel. The customer expectations 100% determine the quality of the product. Many people buy a set of wheels for $999 and because of the price they do not complain or worry with the imperfections the wheels might have. Others expect the same quality on their $999/set wheels as a high end forged wheel. I have had every possible kind of wheel in my hands and some "cheap" wheels actually look better than others. I have had BBS wheels with several imperfections in the paint and I honestly didn't feel the need to make it obvious while I have had several replica wheels with nearly perfect finishes. Just because is a replica wheel doesn't mean it must be sub-par, and just because it cost $6000 doesn't mean it must be perfect.

My point is, don't be so picky with it but at the same time if is peeling then there is an issue with it. Also, please, we have seem dozens of threads with customers complaining about the finish quality of the VMR wheels so lets stop pretending the issue doesn't exist and discredit people when they have a problem. Is really good VMR takes care of those issues but lets not sit here and pretent it doesn't happen. VMR are notorious for having issues with their finishes.

To the OP, thank you very much for the honest review since it can help as feedback for future buyers but try contacting the wheel manufacturer directly to get the issue resolved.
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      07-09-2009, 01:08 PM   #29
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Quote:
Originally Posted by seej333 View Post
Here are some pics of the wheels. I've contacted a rep at VMR to see what they can do. I'll keep you guys updated. Sorry to hear some other guys have experienced this too.

The one of the left is not peeling. That is a chip from the wrench when installing the wheels. The one in the middle looks like it was caused by the center cap. The one on the right looks like the paint below cracked, not the clear coat.
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      07-09-2009, 01:56 PM   #30
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You get what you pay for

From another perspective, You buy a fake pair of sunglasses (replicas), Gucci replicas $5, they might look nice and sleek, but in the long run they aren't gonna last you as long as the authentic Gucci sunglasses $500

There is a reason why some wheels are $1,000 and there is a reason why some wheels are $3,000-$5,000- You cant expect the same quality, However way you put it your not getting the same quality

Price is still the best information a consumer has about quality/legitimacy/reputability to go on. There may not be any difference when you save a small amount on a product, say a couple hundred on a set of wheels (ala tirerack), but when the price is significantly different, then the safe bet would be that there is something else going on.

Please if anybody from VMR or any of your sponsors do not agree with me, explain to me the problems MULTIPLE people have been having with there rims......
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      07-09-2009, 02:13 PM   #31
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Quote:
Originally Posted by second_2_nun View Post
What does raising the price have to do with making it a better wheel ? Just because they are affordable doesn't make them a poor choice wheel to rock ! VMR is a solid wheel company that delivers great wheels and designs period !
If the quality of the finish costs more to make it better than it would justify the raise in price. I would rather pay 100.00 more and get a finish that wont suck. MY experience with vmr csl's was awful. period. I also never said because its affordable it makes it a poor choice now did I? Stop makin shit up. Im glad your experience was good. Mine and apparently a few others wasnt. Just being honest.
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      07-09-2009, 02:16 PM   #32
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Quote:
Originally Posted by second_2_nun View Post
What does raising the price have to do with making it a better wheel ? Just because they are affordable doesn't make them a poor choice wheel to rock ! VMR is a solid wheel company that delivers great wheels and designs period !
Just realized you misunderstood my post. Im not saying its not good because its cheap (my alufelgens were only 999.00) Im saying I would pay more if they used a higher quality way of finishing the wheels, which would make it a better wheel.
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      07-09-2009, 03:00 PM   #33
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Any paint will get damaged when impacted with a metal object such as sockets or wheel balancer's axle. With that being said, it doesn't automatically deny any claims for warranty. Its just a little less straightforward to process.

Even though a few members pointed out that the wheel was probably chipped by a tool, pictures show details such as paint thickness, how well the paint adhered to the base coat, etc. We've requested more pictures from the buyer in order to continue on with the process, including which wheel is what, etc.

When we receive statements such as "my installer uses impact wrench on all wheels and this one lost the most paint", it doesn't get automatically dismissed, as we still look to see if there is any truth beyond it.

Thanks for everyone's input - EAS, Jlevi, Loyal customers, industry experts, and other advertisers

Stay tuned...
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      07-16-2009, 07:47 AM   #34
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still in process with VMR, will keep you guys posted.
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      07-27-2009, 03:21 PM   #35
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I also have my VMR 710s the paint is chipping on the outter edge of my front pass rim, ill also post some pictures of where mine has chipped at. I just got them within the last month.
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      07-27-2009, 04:55 PM   #36
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Quote:
Originally Posted by stealth-twntrbo View Post
I also have my VMR 710s the paint is chipping on the outter edge of my front pass rim, ill also post some pictures of where mine has chipped at. I just got them within the last month.
Please e-mail us the pictures for warranty evaluation (I think Charles already contacted you). We take each and every issue seriously. We were able to get the OP's issue taken care of after some effort on the OP's part to help us match pictures to wheels. So far in 2009 we replaced 3 sets of wheels which were clearly a manufacturing defect, and offered concessions for issues in which the cause isn't so clear.

Last edited by Peter@VMRWheels; 07-27-2009 at 06:43 PM..
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      07-27-2009, 05:01 PM   #37
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my wheels are perfectly fine hahah. i must say when i watched a bmw tech take my wheels off he was pretty rough with the impact gun and hit the wheel itself and no paint or damage appeared

dont worry i gave the guy trouble for doing so anyways.
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      08-10-2009, 08:48 PM   #38
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Mine also chipped the same way, and badly. All the lug holes, centers, etc.
I recently traded in my 2006 330i and got an 09 335i.
I took them to my paint guy (best in town and very enthusiast friendly)..
He took one look at the finish and called it.... Well lets just leave it at "substandard".

He is currently painting mine Gunmetal (they were silver). And promises his finish wont chip like the original. And I belive it...

The 710 is a really great design, its not too heavy... and its cheap. But lets not mince words, the paint on them is rather "substandard" in mine, and my paint guy's opinion.

I'll have some pics up soon of my custom gunmetal 710s.

I get lots of compliments on the design of the wheel, and it is a great look. Mine are true and not too heavy... But I would plan on having them properly repainted if you are detail oriented and dont tend to curb your wheels, etc.

The girl who works at the local BMW dealer even said they were the best design on a wheel she'd ever seen on an E90. (and no she doesnt work in the office, she works in the shop.... as in with tools... as if she wasnt hot enough on her own....)
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      08-13-2009, 04:51 PM   #39
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I received two new wheels, but VMR will no longer return my emails. I was initially informed that I would be reimbursed $25 per wheel for dismount, remounting and balancing. I was told at one point that supremepower would pick up the bill and to call them. This made no sense, but I still called them and got the run around. After sending multiple emails to VMR about the issue they no longer respond.
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      08-13-2009, 05:27 PM   #40
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Quote:
Originally Posted by seej333 View Post
I received two new wheels, but VMR will no longer return my emails. I was initially informed that I would be reimbursed $25 per wheel for dismount, remounting and balancing. I was told at one point that supremepower would pick up the bill and to call them. This made no sense, but I still called them and got the run around. After sending multiple emails to VMR about the issue they no longer respond.
I am surprised to see that the issue is ongoing. We do reimburse the labor for mounting & balancing for warranty issues.

Because this was sold thru one of our customers, we spent a lot of time trying to collect some details of the transaction. Since the wheels were purchased quite a long time ago, I don't think SPP was able to recall the details of the order.

Regardless, I will have our sales manager ring you right away in regards to this issue.
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      08-13-2009, 05:34 PM   #41
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Quote:
Originally Posted by seej333 View Post
I received two new wheels, but VMR will no longer return my emails. I was initially informed that I would be reimbursed $25 per wheel for dismount, remounting and balancing. I was told at one point that supremepower would pick up the bill and to call them. This made no sense, but I still called them and got the run around. After sending multiple emails to VMR about the issue they no longer respond.
Message left on your voice mail, please give us a call back - 714-442-7916 x103.

Normally a buyer is supposed to receive reimbursement thru the original dealer because the refund goes back on the original card it was purchased on. After that we refund a portion of the transaction to our wholesale customer.

However since the miscommunication has caused the issue to drag on for an excessive amount of time we have no problem cutting you a check directly.

We get annoyed when our shipping companies beat around the bush on issues such as lost packages... and we certainly do not want you to feel that there is red tape to cut thru.
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      08-13-2009, 05:47 PM   #42
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All is resolved! Just to memo the conversation you had with Gideon- We just spoke to SPP and they will credit you the labor, and after that we will credit SPP separately. Sorry for all the confusion.
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      08-13-2009, 05:50 PM   #43
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Okay so this has been resolved! Gideon gave me a call and contacted Eric at Supreme where I originally purchased the wheel set. Supreme then refunded the original mounting and balancing charge. The new wheels for replacement are on the car and everything is back to normal.

So a little miscommunication cleared up and all issues resolved. Both vendors definately willing to make their customers happy

Thanks guys!
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      08-13-2009, 08:11 PM   #44
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Good to hear that VMR is on top of things and take care of their customers!
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