Sirius Stuck on Updating Screen

muttly · 05-04-2011, 08:52 PM

I've also got the preset station screen issue. I tried talking to Sirius support and all they could do was send the reactivation signal, which of course did nothing.

Funny thing was my presets were working after the update for the morning commute. I came out after work today and the preset issue was there.

Jeffman · 05-04-2011, 09:05 PM

I called too. "Sirius Support" was seriously useless. Glad my car is still under warranty...

smokngoat911 · 05-04-2011, 09:15 PM

Same problem here too...but not enough time to speak with the carbon-based units at Sirius. Maybe I'll give it another day...

I was thinking about a new 335is....

blaze323i · 05-05-2011, 08:35 AM

Quote:

Originally Posted by JHR

I'm getting the same problem. i got the new stations, but can't store the presets. Only the check mark. Tried soft reboot....nothing. Called BMW customer service and they referred me to Sirius. Of course, Sirius tech line is totally useless.

I have the same thing - i have all the new channels, but the presets are blank and i can not store anything on them

MidwestGolfBum · 05-05-2011, 10:12 AM

Quote:

Originally Posted by muttly

I've also got the preset station screen issue. I tried talking to Sirius support and all they could do was send the reactivation signal, which of course did nothing.

Funny thing was my presets were working after the update for the morning commute. I came out after work today and the preset issue was there.

I had the same little thing happen, started my car, drove to the gas station, shut it down to get gas, started back up and hasn't worked since.

xraymd · 05-05-2011, 01:06 PM

Well, my 40 minute commute each way to work didn't fix it. I was hoping a longer drive would give it time to sort itself out.

I already have a service appt. for tomorrow to get a tire replaced. I'll see if they have any ideas.

330MX · 05-05-2011, 04:53 PM

Quote:

Originally Posted by blaze323i

I have the same thing - i have all the new channels, but the presets are blank and i can not store anything on them

+1

gmfm · 05-05-2011, 08:06 PM

Same issue here... Channel list reflects new lineup but presets list is blank and can't store new presets. Tried the soft reset and signal refresh to no avail.

jign4bass · 05-05-2011, 08:52 PM

Any fix yet? I have the same issue with the presets since the update. Called Sirius (what a mistake).

After holding for nearly 40 minutes the gal reading from a script told me to check my radio's user manual. Asked to speak to someone else and she transferred me. On hold another 20 minutes and got disconnected.

Texas · 05-05-2011, 10:59 PM

I had the same problem on my 135 and just by chance I grabbed the spare key and the 12 presets were functional. After I reset a few channels, I swapped back to the other key and I could use the Sirius presets with it too. Problem solved for me.

Try your other key and make sure to insert it into the slot on the dash.

gmfm · 05-05-2011, 11:58 PM

I tried my spare key and I had the same problem with blank presets. I took the key out, unplugged the MOST connector from the SDARS unit for 10 seconds and plugged it back in. I reinserted the key and suddenly presets were available! I switched back to my primary key and the problem was back. I tried the MOST reset again which brought up presets on the primary key. I thought, "how likely is this to keep working after the CCC shuts down?" and did a manual reset. Back to the same problem.

jign4bass · 05-07-2011, 09:30 AM

Anyone find a workaround yet? I'm at a standstill. No luck with Sirius at all. Tried the other suggestions on this thread and none have worked for me.

blaze323i · 05-07-2011, 10:50 AM

i tired the power button + eject at the same time as well as using the spare key, but nothing but a blank preset screen

fdriller9 · 05-07-2011, 05:19 PM

I had the blank preset screen too but I was able to set my presets. Select the channel. It will bring you to the detailed screen with artist info. Go back, select the channel you just selected and store. Select the slot you want it stored at, then press down the iDrive knob.

laxwmatt · 05-07-2011, 05:59 PM

I'm having the same issue with the presets. I've tried a few different methods but nothing to get it to save, with either key.

I'm tempted to unplug the sat radio, but don't want to mess with the hardware, yet.

Anyone have success in the last day?

gmfm · 05-08-2011, 11:45 PM

I think I found the winning combination. I unplugged the Sat tuner for 10 seconds (until the red optical light from the MOST ring turns off) and then plugged it back in. Then turned on the car, saved presets in EVERY location (all 12) remembering that before the switch any unused presets were set to CH1 (Hits 1) which doesn't exist anymore. Now this has been working for me all weekend.

gmfm · 05-09-2011, 02:15 AM

By the way the Sirius module is located in the trunk and is accessible by pulling out the removable carpet thing in the middle of the trunk liner. The module is on the left hand side of the floor tray (at least in my 07 E90). No screws required for access.

muttly · 05-09-2011, 07:44 AM

I'll need to try gmfm's method tonight.

In the meantime, I found I could program a few favorites with the 6 "preset" buttons on the main headunit.

MidwestGolfBum · 05-09-2011, 09:08 AM

I turned my car on this morning and figured I would check, just for laughs, and all my presets were back. Can't explain a thing, though I won't be surprised if they disappear again when I leave.

muttly · 05-09-2011, 12:00 PM

Quote:

Originally Posted by ecjohnston

I turned my car on this morning and figured I would check, just for laughs, and all my presets were back. Can't explain a thing, though I won't be surprised if they disappear again when I leave.

You must be livin' right... I just checked mine at lunch today and no change on the presets.

MidwestGolfBum · 05-09-2011, 12:28 PM

Quote:

Originally Posted by muttly

You must be livin' right... I just checked mine at lunch today and no change on the presets.

Went to lunch and they are gone again. Apparently it was just a teaser of what I used to have.

muttly · 05-09-2011, 08:48 PM

Quote:

Originally Posted by gmfm

I think I found the winning combination. I unplugged the Sat tuner for 10 seconds (until the red optical light from the MOST ring turns off) and then plugged it back in. Then turned on the car, saved presets in EVERY location (all 12) remembering that before the switch any unused presets were set to CH1 (Hits 1) which doesn't exist anymore. Now this has been working for me all weekend.

Man, I love this board!

I can confirm this method works! And no tools required!

05-04-2011, 08:52 PM	#23
muttly New Member 0 Rep 11 Posts Drives: 08 E90 328i 6MT Nav Join Date: Jan 2011 Location: Raleigh NC iTrader: (0)	I've also got the preset station screen issue. I tried talking to Sirius support and all they could do was send the reactivation signal, which of course did nothing. Funny thing was my presets were working after the update for the morning commute. I came out after work today and the preset issue was there.
	Appreciate 0 Quote

05-04-2011, 09:05 PM	#24
Jeffman Lieutenant 28 Rep 488 Posts Drives: 2008 335xi E90 Join Date: Jul 2010 Location: Somewhere in America iTrader: (1) Garage List 2008 335xi Sedan [0.00]	I called too. "Sirius Support" was seriously useless. Glad my car is still under warranty...
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05-04-2011, 09:15 PM	#25
smokngoat911 Registered 0 Rep 2 Posts Drives: 2008 335i Coupe 6MT Join Date: May 2011 Location: Hockessin, DE iTrader: (0)	Same problem here too...but not enough time to speak with the carbon-based units at Sirius. Maybe I'll give it another day... I was thinking about a new 335is.... __________________ -- Doug
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05-05-2011, 01:06 PM	#28
xraymd Lieutenant 309 Rep 572 Posts Drives: 23 M2, 22 Lincoln Navigator Join Date: Apr 2007 Location: Toledo, OH iTrader: (0)	Well, my 40 minute commute each way to work didn't fix it. I was hoping a longer drive would give it time to sort itself out. I already have a service appt. for tomorrow to get a tire replaced. I'll see if they have any ideas.
	Appreciate 0 Quote

05-05-2011, 08:06 PM	#30
gmfm New Member 1 Rep 25 Posts Drives: 07 E90 335i Join Date: Oct 2010 Location: Irvine, CA iTrader: (0)	Same issue here... Channel list reflects new lineup but presets list is blank and can't store new presets. Tried the soft reset and signal refresh to no avail.
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05-05-2011, 08:52 PM	#31
jign4bass Private 5 Rep 61 Posts Drives: 2007 335i E90 Join Date: Oct 2009 Location: Bakersfield, CA iTrader: (0)	Any fix yet? I have the same issue with the presets since the update. Called Sirius (what a mistake). After holding for nearly 40 minutes the gal reading from a script told me to check my radio's user manual. Asked to speak to someone else and she transferred me. On hold another 20 minutes and got disconnected.
	Appreciate 0 Quote

05-05-2011, 10:59 PM	#32
Texas Private First Class 25 Rep 162 Posts Drives: G87 & E88 Join Date: Apr 2008 Location: Austin iTrader: (0) Garage List 2008 BMW 135i Conve ... [0.00]	I had the same problem on my 135 and just by chance I grabbed the spare key and the 12 presets were functional. After I reset a few channels, I swapped back to the other key and I could use the Sirius presets with it too. Problem solved for me. Try your other key and make sure to insert it into the slot on the dash. __________________ Last edited by Texas; 05-05-2011 at 11:01 PM.. Reason: Typos
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05-05-2011, 11:58 PM	#33
gmfm New Member 1 Rep 25 Posts Drives: 07 E90 335i Join Date: Oct 2010 Location: Irvine, CA iTrader: (0)	I tried my spare key and I had the same problem with blank presets. I took the key out, unplugged the MOST connector from the SDARS unit for 10 seconds and plugged it back in. I reinserted the key and suddenly presets were available! I switched back to my primary key and the problem was back. I tried the MOST reset again which brought up presets on the primary key. I thought, "how likely is this to keep working after the CCC shuts down?" and did a manual reset. Back to the same problem.
	Appreciate 0 Quote

05-07-2011, 09:30 AM	#34
jign4bass Private 5 Rep 61 Posts Drives: 2007 335i E90 Join Date: Oct 2009 Location: Bakersfield, CA iTrader: (0)	Anyone find a workaround yet? I'm at a standstill. No luck with Sirius at all. Tried the other suggestions on this thread and none have worked for me.
	Appreciate 0 Quote

05-07-2011, 10:50 AM	#35
blaze323i Enlisted Member 0 Rep 41 Posts Drives: 335xi Join Date: Sep 2010 Location: Connecticut USA iTrader: (2)	i tired the power button + eject at the same time as well as using the spare key, but nothing but a blank preset screen
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05-07-2011, 05:19 PM	#36
fdriller9 Banned 253 Rep 7,089 Posts Drives: '06 AW 330xi Join Date: Mar 2009 Location: North Jersey/Philly/NYC iTrader: (4) Garage List 2006 330xi [6.44]	I had the blank preset screen too but I was able to set my presets. Select the channel. It will bring you to the detailed screen with artist info. Go back, select the channel you just selected and store. Select the slot you want it stored at, then press down the iDrive knob.
	Appreciate 0 Quote

05-07-2011, 05:59 PM	#37
laxwmatt Enlisted Member 5 Rep 33 Posts Drives: 07 328i Join Date: Feb 2009 Location: Yardley, PA iTrader: (0)	I'm having the same issue with the presets. I've tried a few different methods but nothing to get it to save, with either key. I'm tempted to unplug the sat radio, but don't want to mess with the hardware, yet. Anyone have success in the last day?
	Appreciate 0 Quote

05-08-2011, 11:45 PM	#38
gmfm New Member 1 Rep 25 Posts Drives: 07 E90 335i Join Date: Oct 2010 Location: Irvine, CA iTrader: (0)	I think I found the winning combination. I unplugged the Sat tuner for 10 seconds (until the red optical light from the MOST ring turns off) and then plugged it back in. Then turned on the car, saved presets in EVERY location (all 12) remembering that before the switch any unused presets were set to CH1 (Hits 1) which doesn't exist anymore. Now this has been working for me all weekend.
	Appreciate 0 Quote

05-09-2011, 02:15 AM	#39
gmfm New Member 1 Rep 25 Posts Drives: 07 E90 335i Join Date: Oct 2010 Location: Irvine, CA iTrader: (0)	By the way the Sirius module is located in the trunk and is accessible by pulling out the removable carpet thing in the middle of the trunk liner. The module is on the left hand side of the floor tray (at least in my 07 E90). No screws required for access.
	Appreciate 0 Quote

05-09-2011, 07:44 AM	#40
muttly New Member 0 Rep 11 Posts Drives: 08 E90 328i 6MT Nav Join Date: Jan 2011 Location: Raleigh NC iTrader: (0)	I'll need to try gmfm's method tonight. In the meantime, I found I could program a few favorites with the 6 "preset" buttons on the main headunit.
	Appreciate 0 Quote

05-09-2011, 09:08 AM	#41
MidwestGolfBum Knower of all Things Useless 29 Rep 254 Posts Drives: Space Grey E92s Join Date: Jan 2011 Location: No Coast iTrader: (0)	I turned my car on this morning and figured I would check, just for laughs, and all my presets were back. Can't explain a thing, though I won't be surprised if they disappear again when I leave.
	Appreciate 0 Quote