Connecting BT Scan Communication Error, Help please

Quisp · 10-07-2010, 07:09 PM

I am stanidng in my garage trying to get the BTscan towork. I hooked to to the car, then the computer then started the car, then the program.
It did not go to the Customer/Vehicle information box, it went to the choose vehicle one nd after choosing it andgoing to the program there was no information and when I clickon faut codes i get the Communicti0n error unable to connect to this module message. If i click on aything like identification there is nothing there.11
What did i miss or do wrong, does anyone haveany ideas. Thanks

Forcefed3 · 10-07-2010, 07:29 PM

Quote:

Originally Posted by Quisp

I am stanidng in my garage trying to get the BTscan towork. I hooked to to the car, then the computer then started the car, then the program.
It did not go to the Customer/Vehicle information box, it went to the choose vehicle one nd after choosing it andgoing to the program there was no information and when I clickon faut codes i get the Communicti0n error unable to connect to this module message. If i click on aything like identification there is nothing there.11
What did i miss or do wrong, does anyone haveany ideas. Thanks

Start the car, then plug it in. I had the exact same problem at first.

Quisp · 10-07-2010, 07:31 PM

I did it that way also.
I clicked vehicle information at the top and it opened but then got the message cant read vin

Quisp · 10-07-2010, 07:33 PM

I shut the car doen between attempts, and alkso shut the program down. I leave the car running/idling, not just the electrical on, while doing this right?

joyride · 10-07-2010, 08:11 PM

Make sure you have the .net framework from microsoft install on the computer

Quisp · 10-07-2010, 09:57 PM

I didnt have the current .net but installed it and still same problem. Cant read vin number and commiunication error. I know that ist is a msd8o and the error mesage say that it may not be the module. I am at a loss. One little cable and i feel

like a complete dumbass.

Quisp · 10-09-2010, 01:00 PM

Problem solved, I had to update the tool while the program and car were running.
Thank you Owen @ Bav Tech support!

Forcefed3 · 10-09-2010, 03:18 PM

Quote:

Originally Posted by Quisp

Problem solved, I had to update the tool while the program and car were running.
Thank you Owen @ Bav Tech support!

My brother had to do the same thing, I was just about to tell you. Glad you figured it out

10-07-2010, 07:09 PM	#1
Quisp Does not play well with others 80 Rep 1,787 Posts Drives: BMW Join Date: Apr 2007 Location: Arizona iTrader: (4)	Connecting BT Scan Communication Error, Help please I am stanidng in my garage trying to get the BTscan towork. I hooked to to the car, then the computer then started the car, then the program. It did not go to the Customer/Vehicle information box, it went to the choose vehicle one nd after choosing it andgoing to the program there was no information and when I clickon faut codes i get the Communicti0n error unable to connect to this module message. If i click on aything like identification there is nothing there.11 What did i miss or do wrong, does anyone haveany ideas. Thanks __________________
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10-07-2010, 07:31 PM	#3
Quisp Does not play well with others 80 Rep 1,787 Posts Drives: BMW Join Date: Apr 2007 Location: Arizona iTrader: (4)	I did it that way also. I clicked vehicle information at the top and it opened but then got the message cant read vin __________________
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10-07-2010, 07:33 PM	#4
Quisp Does not play well with others 80 Rep 1,787 Posts Drives: BMW Join Date: Apr 2007 Location: Arizona iTrader: (4)	I shut the car doen between attempts, and alkso shut the program down. I leave the car running/idling, not just the electrical on, while doing this right? __________________
	Appreciate 0 Quote

10-07-2010, 08:11 PM	#5
joyride Second Lieutenant 43 Rep 231 Posts Drives: X5 M-Sport Join Date: Mar 2008 Location: Detroit iTrader: (2)	Make sure you have the .net framework from microsoft install on the computer
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10-07-2010, 09:57 PM	#6
Quisp Does not play well with others 80 Rep 1,787 Posts Drives: BMW Join Date: Apr 2007 Location: Arizona iTrader: (4)	I didnt have the current .net but installed it and still same problem. Cant read vin number and commiunication error. I know that ist is a msd8o and the error mesage say that it may not be the module. I am at a loss. One little cable and i feel like a complete dumbass. __________________
	Appreciate 0 Quote

10-09-2010, 01:00 PM	#7
Quisp Does not play well with others 80 Rep 1,787 Posts Drives: BMW Join Date: Apr 2007 Location: Arizona iTrader: (4)	Problem solved, I had to update the tool while the program and car were running. Thank you Owen @ Bav Tech support! __________________
	Appreciate 0 Quote