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      08-01-2009, 03:48 PM   #1
amlebede
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Performance BMW -- Somewhat bad experience

Several months ago, I took my car to Performance BMW to get a battery replaced and get it replaced under warranty. However, they said they saw a navigation system plugged into the cigarette lighter and blamed it for the battery failure. And they refused to replace my battery, costing me $300 to get a new battery.
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      08-01-2009, 07:16 PM   #2
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Are you fvcking serious!? I would have NOT let them pull that bs on me. Clearly a 3 year old car could have a battery go dead with or without a Navi plugged in.

Dealers are ridiculous...
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      08-01-2009, 07:27 PM   #3
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F*ck Performance BMW. That is ridiculous.
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      08-05-2009, 01:00 AM   #4
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Quote:
Originally Posted by vgame64 View Post
F*ck Performance BMW. That is ridiculous.
Is it too late to do anything?
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      08-05-2009, 01:02 AM   #5
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Quote:
Originally Posted by amlebede View Post
Is it too late to do anything?
Write to BMW NA and the dealer principal. They should be able to offer you something.
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      08-05-2009, 01:05 AM   #6
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Write to BMW NA and the dealer principal. They should be able to offer you something.
Do you mind helping out with a link? Thanks.
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      08-05-2009, 02:13 AM   #7
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Here you go:

http://www.bmwusa.com/Standard/Content/ContactUs/
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      08-05-2009, 02:34 PM   #8
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Quote:
Originally Posted by MuchMoore View Post
Thanks a lot.
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      08-05-2009, 02:38 PM   #9
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Quote:
Originally Posted by MuchMoore View Post
Are you fvcking serious!? I would have NOT let them pull that bs on me. Clearly a 3 year old car could have a battery go dead with or without a Navi plugged in.

Dealers are ridiculous...
+1

come on fellas......my dealer replaced my cd unit although they found coins inside it!
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      10-01-2009, 05:16 PM   #10
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Question: Who was your SA?

I went in for a dsc/dba/startoff assist malfunction and they fixed and gave me a new fuel pump under recall completely free of charge. I didn't even take the tune out (seriously, a vented hood, 2 inches off the ground, no cats, stoptechs.. no one was going to believe I didnt have one anyway). I went in expecting to pay out of pocket. I was shocked in a good way.
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