letter from CoverageOne........

KCX_335xi · 02-02-2013, 07:50 AM

So I recently had my transfer case motor and thrust arms replaced under extended warranty... Since the repair was over 1K, they had to send an adjustor to look at the car before approving the BMW dealership's work order.... It took a while (push back due to KW's), but my SA got the approval from CoverageOne to proceed.

This past week I got a letter from CoverageOne stating that NO further warranty repairs related to my aftermarket parts (KW V1's & Injen DCI) will be approved and that I can cancel my contract if I want.

vantage_coupe · 02-02-2013, 09:12 AM

How much did you pay for your coverage one warranty?

Zebra99 · 02-02-2013, 10:26 AM

Tell them to suck it. They have to honour the contract. Why should you get dinged for unrelated parts which are likely better than OEM anyways.

BS

KCX_335xi · 02-02-2013, 10:49 AM

Quote:

Originally Posted by Zebra99

Tell them to suck it. They have to honour the contract. Why should you get dinged for unrelated parts which are likely better than OEM anyways.

BS

I am ready for a fight, I believe next on the list to fail is my waterpump.... (already at 125K km) Wonder how they can tie that into my DCI...

Wolf 335 · 02-02-2013, 12:09 PM

wow

Mspeed_1 · 02-02-2013, 02:47 PM

I had my transfer case replaced as welll, and I removed my coils before going to the dealership. Glad you got yours under warranty even with those parts on. But i don't see any reason not to honor it unless they can prove those parts were caused by your aftermarket parts.

KCX_335xi · 02-02-2013, 03:27 PM

Quote:

Originally Posted by Mspeed_1

... But i don't see any reason not to honor it unless they can prove those parts were caused by your aftermarket parts.

Exactly... I emailed my SA and will escalate up the chain.

Things is, KW's and DCI were already on the car when I signed up for the extended coverage...

Not sure how they can expect someone to pay over 60K for a car and then just keep it (boring) stock...

I'll keep everyone posted.... For now, try to ballpark your repairs prior to going in, and if it is over 1K - take out your visible mods...

Modded328FTW · 02-02-2013, 06:25 PM

This is true. But Reading the op post, it sounds like just parts that went bad because ofyour mods will not be covered (once proven). Although now, it may be a bit of a battle for every repair as they will most likely blame the mods.

As for buying the warranty with mods already on it, it doesn't matter. The terms say any parts that are not OEM equipment won't be covered along with parts that get damaged to the to modified parts.

Hope all works out OP.

02-02-2013, 07:50 AM	#1
KCX_335xi Major 62 Rep 1,196 Posts Drives: 2018 M4 \| 2013 e70 X5 Join Date: Apr 2011 Location: Oakville, ON iTrader: (14)	letter from CoverageOne........ So I recently had my transfer case motor and thrust arms replaced under extended warranty... Since the repair was over 1K, they had to send an adjustor to look at the car before approving the BMW dealership's work order.... It took a while (push back due to KW's), but my SA got the approval from CoverageOne to proceed. This past week I got a letter from CoverageOne stating that NO further warranty repairs related to my aftermarket parts (KW V1's & Injen DCI) will be approved and that I can cancel my contract if I want. Last edited by KCX_335xi; 02-02-2013 at 08:56 AM..
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02-02-2013, 09:12 AM	#2
vantage_coupe First Lieutenant 20 Rep 345 Posts Drives: e92 335 Join Date: Mar 2009 Location: Ontario iTrader: (0)	How much did you pay for your coverage one warranty?
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02-02-2013, 10:26 AM	#3
Zebra99 Colonel 112 Rep 2,856 Posts Drives: 2011 335is E93 Join Date: Aug 2011 Location: Ontario iTrader: (6) Garage List 2008 BMW 335i E93 [10.00]	Tell them to suck it. They have to honour the contract. Why should you get dinged for unrelated parts which are likely better than OEM anyways. BS
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02-02-2013, 12:09 PM	#5
Wolf 335 Brigadier General 2341 Rep 3,537 Posts Drives: 2007 E92 335i Join Date: Aug 2012 Location: GTA - Greater Toronto Area iTrader: (0)	wow
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02-02-2013, 02:47 PM	#6
Mspeed_1 First Lieutenant 20 Rep 365 Posts Drives: Car Join Date: Mar 2009 Location: GTA iTrader: (9)	I had my transfer case replaced as welll, and I removed my coils before going to the dealership. Glad you got yours under warranty even with those parts on. But i don't see any reason not to honor it unless they can prove those parts were caused by your aftermarket parts.
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02-02-2013, 06:25 PM	#8
Modded328FTW Private First Class 5 Rep 116 Posts Drives: 328 Join Date: Jan 2013 Location: Canada iTrader: (0)	This is true. But Reading the op post, it sounds like just parts that went bad because ofyour mods will not be covered (once proven). Although now, it may be a bit of a battle for every repair as they will most likely blame the mods. As for buying the warranty with mods already on it, it doesn't matter. The terms say any parts that are not OEM equipment won't be covered along with parts that get damaged to the to modified parts. Hope all works out OP.
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