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BMW 3-Series (E90 E92) Forum
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Warranty on TurboChargers
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09-08-2012, 09:29 PM | #67 | |
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09-10-2012, 11:01 AM | #68 |
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Hey guys,
Just an update. I contact that toll free number for Transport Canada (noted earlier above) and the investigator called me back. (Great service here) He basically stated that although he understands our frustration, the WG rattle/limp mode it causes is actually a 'safety feature' and not considered a safety issue. Thus, it unfortunately doesn't qualify for them to do anything about it. He did provide me with a contact # 1800-668-6767 for Environment Canada. -I'm contemplating calling them too, but I'm worried about them sending someone out to see the car and seeing the mods lol... don't need more issues for myself. I think I'll proceed with the Diagnostic at the dealer first and go from there.... Any thoughts folks? |
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09-10-2012, 02:32 PM | #69 | |
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09-20-2012, 07:23 AM | #70 |
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any updates?
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09-20-2012, 07:27 AM | #71 |
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Have someone with a stock car call them.
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09-20-2012, 09:50 AM | #72 |
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my factory warranty is up in november, considering buying aftermarket strictly for this wastegate issue. if they extend the warranty on the wastegate for canada then i dont see the need in me purchasing the extended warranty. hopefully this will get resolved and we become apart of it.
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09-20-2012, 10:17 AM | #73 | |
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10-07-2012, 07:31 PM | #74 |
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so no updates on this puppy? we all complaint but bmw canada is doing nothing while our cars sound like shit thanks to this "feature". just bad bad bad. i don't think i would get another bmw just because of these little tricks they do. same car, same model, same problem but no its in canada and we don't cover it. BULL....
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10-07-2012, 09:07 PM | #75 | |
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10-11-2012, 04:35 PM | #77 |
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Brief update: BMW Canada paid for 4 thousand and made me pay for labour in the amount of ~$CAD1600. Both turbos failed and had to be replaced. The car is not the same, it has half the power it used to. The steering is also severely damaged: it pulls from side to side depending on the slope of the road and is hard to control when the road is bumpy. The dealer noted that pieces of the car became fused and had to be ripped apart. I think the wastegate defect profoundly damages much of the engine. The thing is incredible turbo lag and this is no longer anything like the vehicle I agreed to buy.
I no longer want to wait to assemble a class proceeding, I will be suing on my own. Best of luck to everyone else. I will still consider posting my statement of claim as a template.
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10-11-2012, 04:41 PM | #78 | |
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10-15-2012, 10:15 AM | #79 |
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wow that is terrible hopefully your lawsuit works out favorably for yourself and everyone else in turn. I ended up purchasing extended warranty in fear of this happening.
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10-15-2012, 11:10 AM | #80 |
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I have heard about this but not have not really looked into until now. I bought my car this year in August from Town+Country BMW and I did buy the extended warranty for it. It is a certified series car and if anything I was told that the turbos where covered by the sales guy. I am now understanding why the sales guy told me that after being on this forums. lol!
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10-15-2012, 12:17 PM | #81 | |
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10-15-2012, 01:14 PM | #82 |
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I have just gotten both turbos replaced in my 2008 n54 135i - under CPO coverage (ends April 2014). Thought I'd share my experience with you good folks and return back to this community.
I have had the rattle for around ~1 year now and it definately gets worse as time goes by.* At first I just ignored it as the car runs fine for everyday use (I only drive hard once in a while, here and there), no time from my work hours, and I usually listen to music when I'm driving.* Driving in and around parking lots, especially underground ones were pretty embarassing though as people who turn to see what car was making such noise.* I've been a lurker on this forum and have read many threads/posts about the rattle and getting the dealership to fix it - sounds like they usually give us Canadians a hard time about it! The replacement process all started when my waterpump failed.* While the car was getting repaired at the dealership (fully covered by CPO - no questions asked), I also brought to their attention about the rattle.* The SA's initial assumption was "a loose heatshield", and that I will have to pay $135+tax for diagnostic fee.* I did not have time to address the rattling issue and argue with them at the moment in time, so I just told him to document it and I will be back again when I had the time.* A month later, I went back to the dealership on my day off and told them to look into the rattling sound (I was pretty darn sure it was wastegate rattling from the hundreds of threads and postings I have been reading / researching on here).* The SA arranged for a shop foreman to go for a test drive with me.* After the test drive, the foreman thinks that it had something to do with my exhaust (beating around the bush?* or perhaps they have to go through all these diagnostic procedures before they could officially request from BMW NA on performing a big warranty job such as replacing turbos).* During this time, I really wanted to tell them to stop wasting my time and that it was wastegate issues, but I decided it was a smarter move to play it "dumb" and "cooperate".* They kept my car for another entire day and performed a "scope test" and "intake and exhaust system leak check with the smoke machine".* No air leaks were found.* I recieved a call from them the end of that day, and the SA says that there were no issues with my exhaust.* Next step is to drop my turbos, and "go on straight time to perform benchmark test as per DIS" to get some values and send to BMW NA to see if the turbos were out of sync to the point where they would approve new turbos.* This took two full days.* I recieved another call in the morning of the third day saying BMW NA has approved of new turbos and they will be replacing mine (takes another full day).* All in all, although the process was pretty tedious and time consuming, it was all worth it!* I am a strong supporter of CPO.* Out of it, I have had new weatherstrippings replaced, new radio, exhaust checked for free, and new turbos.* The best part?* I only paid $50+tax deductible for all of this (all $135+tax diagnostic fees refunded after they have confirmed the part was covered)* I'm at work at the moment, but will scan the invoice for you guys when I find the time PS-* A little friendly pointer:* Don't go into the dealership thinking you know it all.* Be courteous, cooperative, but also let them know you know what you are doing.** I think that helps when asking for a big "favor" from them.* |
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10-16-2012, 01:38 PM | #83 | |
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Well my car is a 2007 and bought it this year in August. So the manufacture warranty is up in January next year so the one I bought is for an extended 2 years coverage on more things then the factory one is. I think was cost me around $3000. I have to check but think that is ball park figure. Sorry if this does not help much but I can pm you later.
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10-16-2012, 01:51 PM | #84 | |
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Question for you did you at any point in time mention that you found information for this issue from a BMW forum site or searching the web? I am getting a rattle when on start up only and thinking of going in to have them look at it, but not exactly sure what to say to them. Thanks for your informative write up on your issue.
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10-16-2012, 10:55 PM | #85 | |
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10-17-2012, 07:59 AM | #86 | |
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10-17-2012, 08:18 AM | #87 | |
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10-18-2012, 01:49 PM | #88 |
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I just got mine completely replaced and asked them about it. They redesigned a lot of the parts in the turbo, the whole wastegate and the oil cooling. The wastegate is longer and the spring is stronger supposedly. I guess the problem is not supposed to come back again (from what they said) once this is all replaced. Nice having a $3000 job covered under warranty!
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