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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > *** An official welcome to Sytner BMW ***



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      02-19-2010, 06:35 PM   #23
superbow
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I got my Z3 M coupe, Z4 M Coupe from Sytner, now both sold

and got my 335d coupe in dec also from sytner

Had good sevice from all 3 dealerships, gerards cross, high wycombe and sutton coldfield

The standard of prep for the last 2 cars I bought could be improved. Both interiors were dusty and the glass on on latest car had never been cleaned.

Really pi*****off at having to clean the interior when spending lots of dough on a new car.

Only small bits but it's the little detail that makes all the differance.

I have bought 6 bmw's from dealers in the past 3 years and been in many other dealerships and the service you get can vary a lot from dealer to dealer.

When I was looking at getting a 335d I went into Sytner Nottingham to look at Alpina's and I had a good look round some cars in the showroom and although none of the sales people had customers no one approched me to see if I need any help, lost sale there then!!!
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      02-20-2010, 07:36 AM   #24
Anneka @ Sytner
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Hi Superbow, sorry about both of these issues. Darren and I are currently investigating to see if any improvements can be made to the preparation service; I myself am attending the Detailing World Meet in a couple of weeks to see if there are any products/methods that could be used improve the quality of this service. We do aim to deliver a flawless experience and I will relay your message to our prep and sales teams and hopefully when you next visit a Sytner dealership you will find both these services much improved.

Last edited by Anneka @ Sytner; 02-20-2010 at 07:45 AM..
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      02-21-2010, 04:59 AM   #25
superbow
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Thanks for the reply Anneka, regards

It's good to see a dealer group taking club/forum members more seriously and realising that they do spend at lot of money on their cars and in turn will return to buy again if they recieve good service.
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      02-21-2010, 11:44 AM   #26
KAL M4
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Fantastic news for every forum member!! I need my retrofit Alpine Kit... will be in contact very soon!!
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