New Feature for 2009 3ers - MYINFO - sending destinations from Google Maps

Kilgore Trout · 03-21-2009, 09:41 PM

Interesting. I use MYINFO a few times a month and never have a problem. The only times it has not worked is when I sent multiple addresses at once. But, even that problem seems to have resolved itself.

weeeza · 03-22-2009, 12:04 AM

ok thanks for your help everyone I will try that update and try calling BMW Assist, i'll see how that goes

NoSoupForU · 03-24-2009, 07:07 PM

Is this a free service that comes with the normal BMW assist service or do you need the upgraded service?

mdernst · 03-24-2009, 07:40 PM

Quote:

Originally Posted by NoSoupForU

Is this a free service that comes with the normal BMW assist service or do you need the upgraded service?

The MY INFO feature being discussed here (the ability to send an address from Google Maps on your computer to the car) comes with the normal BMW Assist (no extra cost).

The BMW SEARCH which connects to the internet in the car and allows you to initiate your address search from the car requires the upgraded CONVENIENCE PLAN ($199/yr) be added to BMW ASSIST.

Mike

drjoe66 · 03-25-2009, 02:12 PM

Quote:

Originally Posted by marco5570

and sometimes it works and other times it doesn't. The dealer has no idea nor does BMW. I was told wait for the 7 series to have the same problem and they may come up with a fix.

This is exactly my problem, see other tread in this subforum.

weeeza · 03-27-2009, 07:08 PM

I went to 2 dealers to fix that problem, the first one said that my car doesn't have that option which is obviousy B.S

the next after a few hours found out that when I send a destination via google to my cars it goes under messages in the Telephone menu, not the BMW Assist menu

at least its working

so for you out there who cant find it try the messages in telephone menu, It should be there

Jobe479 · 03-28-2009, 12:16 PM

I use this all the time. It's wonderful.

drjoe66 · 03-28-2009, 01:30 PM

Quote:

Originally Posted by weeeza

I went to 2 dealers to fix that problem, the first one said that my car doesn't have that option which is obviousy B.S

the next after a few hours found out that when I send a destination via google to my cars it goes under messages in the Telephone menu, not the BMW Assist menu

at least its working

so for you out there who cant find it try the messages in telephone menu, It should be there

I looked there, too. The messages are just nowhere to be found. And the e-mail is correct.

Nomad · 03-29-2009, 06:33 PM

Quote:

Originally Posted by Jobe479

I use this all the time. It's wonderful.

x2

marco5570 · 03-30-2009, 01:01 PM

I got this msg from my SA after complaining about google maps showing up on a random basis for several months.

On March 27th 2009 BMW NA announced issues with the optional BMW Assist Convenience Plan. BMW hopes to have these problems resolved soon and will issue an update then. This was an aftersales development notice.

Does anyone know the details of this "Aftersales Development Notice"?

drjoe66 · 03-30-2009, 07:34 PM

Quote:

Originally Posted by marco5570

I got this msg from my SA after complaining about google maps showing up on a random basis for several months.

On March 27th 2009 BMW NA announced issues with the optional BMW Assist Convenience Plan. BMW hopes to have these problems resolved soon and will issue an update then. This was an aftersales development notice.

Does anyone know the details of this "Aftersales Development Notice"?

But Google maps is not part of the optional convenience plan.
See: http://www.bmwusa.com/Standard/Conte...MyInfoFAQ.aspx

Mooselook · 06-23-2009, 04:04 PM

Quote:

Originally Posted by marco5570

I got this msg from my SA after complaining about google maps showing up on a random basis for several months.

On March 27th 2009 BMW NA announced issues with the optional BMW Assist Convenience Plan. BMW hopes to have these problems resolved soon and will issue an update then. This was an aftersales development notice.

Does anyone know the details of this "Aftersales Development Notice"?

Marco - have you head of any resolution to this? My new 328xi, built May 19 and delivered Friday is also having problems receiving these messages. I got two on Sunday, but none before or since. I've mentioned it to my SA and CA and they are researching it.

Kilgore Trout · 06-23-2009, 05:12 PM

The problem with the convenience plan is unrelated. Some drivers have been having trouble getting the Google search WITHIN car feature to work, even though they paid for the convenience plan and should have access.

To those of you have trouble, how is the AT&T signal in your neck of the woods? I ask because the 2009 BMWAssist is (unlike the earlier Verizon CDMA units) dependent on a GSM receiver in the car.

Mooselook · 06-26-2009, 09:52 AM

Quote:

Originally Posted by Kilgore Trout

The problem with the convenience plan is unrelated. Some drivers have been having trouble getting the Google search WITHIN car feature to work, even though they paid for the convenience plan and should have access.

To those of you have trouble, how is the AT&T signal in your neck of the woods? I ask because the 2009 BMWAssist is (unlike the earlier Verizon CDMA units) dependent on a GSM receiver in the car.

My AT&T signal is moderate where I live. However, I do think it is a signal issue as I seem to get messages through when the car is parked in a specific location away from my house on the driveway.

Grentz · 06-26-2009, 11:44 AM

Has been working great ever since I tried putting in my email in all CAPS. AT&T signal is good around here (I have it for my cell phones as well).

Kilgore Trout · 06-26-2009, 01:22 PM

Quote:

Originally Posted by Grentz

Has been working great ever since I tried putting in my email in all CAPS. AT&T signal is good around here (I have it for my cell phones as well).

I've never done it in caps, and it has always worked for me.

Mooselook · 07-01-2009, 01:07 PM

I did some experiments this week. My car seems to get the address from Google when it is parked in a specific location and not in another. Apparently, my house must be blocking the cell signal. Funny, though, my iPhone gets a signal in both places.

Does anyone know if there is an iDrive menu that shows what the BMW Assist signal is?

gspannu · 07-02-2009, 04:37 AM

Works for me every time, have had no issue at all. Great feature.

trixman · 07-02-2009, 05:14 AM

No issues with me either, once I figured out where the messages went (I probably should read the manual).

The BMW Assist woman did say that the user ID that you use in google maps is case sensitive though.

03-21-2009, 09:41 PM	#23
Kilgore Trout Chicks dig wagons! 43 Rep 1,375 Posts Drives: 2009 E91 Join Date: Aug 2008 Location: Where you can see through the people, but not the air (i.e., Los Angeles!) iTrader: (0)	Interesting. I use MYINFO a few times a month and never have a problem. The only times it has not worked is when I sent multiple addresses at once. But, even that problem seems to have resolved itself. __________________ E91 Montego Blue gray leather burl walnut , Idrive, PDC, Logic7, CA, Sirius, xenons, 6FL, ZPP, heated seats, 17" tires. 4, 8, 15, 16, 23, 42
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03-22-2009, 12:04 AM	#24
weeeza Private 4 Rep 71 Posts Drives: E93 335i Join Date: Mar 2009 Location: AZ iTrader: (0)	ok thanks for your help everyone I will try that update and try calling BMW Assist, i'll see how that goes
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03-24-2009, 07:07 PM	#25
NoSoupForU First Lieutenant 55 Rep 361 Posts Drives: 09 LCI 335i Join Date: Dec 2008 Location: OC iTrader: (3)	Is this a free service that comes with the normal BMW assist service or do you need the upgraded service?
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03-27-2009, 07:08 PM	#28
weeeza Private 4 Rep 71 Posts Drives: E93 335i Join Date: Mar 2009 Location: AZ iTrader: (0)	send address via google MY 2009 E93 I went to 2 dealers to fix that problem, the first one said that my car doesn't have that option which is obviousy B.S the next after a few hours found out that when I send a destination via google to my cars it goes under messages in the Telephone menu, not the BMW Assist menu at least its working so for you out there who cant find it try the messages in telephone menu, It should be there
	Appreciate 0 Quote

03-28-2009, 12:16 PM	#29
Jobe479 Smooth Cruiser 0 Rep 15 Posts Drives: 09 335i Coupe Join Date: Dec 2008 Location: Oklahoma iTrader: (0)	I use this all the time. It's wonderful.
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03-30-2009, 01:01 PM	#32
marco5570 New Member 2 Rep 11 Posts Drives: 09 328i Join Date: Jan 2009 Location: Florida iTrader: (0)	BMW may have recognized the problem I got this msg from my SA after complaining about google maps showing up on a random basis for several months. On March 27th 2009 BMW NA announced issues with the optional BMW Assist Convenience Plan. BMW hopes to have these problems resolved soon and will issue an update then. This was an aftersales development notice. Does anyone know the details of this "Aftersales Development Notice"?
	Appreciate 0 Quote

06-23-2009, 05:12 PM	#35
Kilgore Trout Chicks dig wagons! 43 Rep 1,375 Posts Drives: 2009 E91 Join Date: Aug 2008 Location: Where you can see through the people, but not the air (i.e., Los Angeles!) iTrader: (0)	The problem with the convenience plan is unrelated. Some drivers have been having trouble getting the Google search WITHIN car feature to work, even though they paid for the convenience plan and should have access. To those of you have trouble, how is the AT&T signal in your neck of the woods? I ask because the 2009 BMWAssist is (unlike the earlier Verizon CDMA units) dependent on a GSM receiver in the car. __________________ E91 Montego Blue gray leather burl walnut , Idrive, PDC, Logic7, CA, Sirius, xenons, 6FL, ZPP, heated seats, 17" tires. 4, 8, 15, 16, 23, 42
	Appreciate 0 Quote

06-26-2009, 11:44 AM	#37
Grentz Second Lieutenant 58 Rep 227 Posts Drives: X5 40i G05 Join Date: May 2009 Location: Midwest, USA iTrader: (0)	Has been working great ever since I tried putting in my email in all CAPS. AT&T signal is good around here (I have it for my cell phones as well). __________________ Current 19' G05 X5 40i 03' e46 M3 Convert. Past09' e90 335d, 11' E70 X5d, 16' F22 M235xi
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07-01-2009, 01:07 PM	#39
Mooselook New Member 1 Rep 20 Posts Drives: 2009 328xi Join Date: May 2009 Location: NH iTrader: (1)	Signal Appears to be the Issue I did some experiments this week. My car seems to get the address from Google when it is parked in a specific location and not in another. Apparently, my house must be blocking the cell signal. Funny, though, my iPhone gets a signal in both places. Does anyone know if there is an iDrive menu that shows what the BMW Assist signal is? __________________ Monaco Blue/Saddle, 6MT, iDrive, Cold, Premium, HD, CA
	Appreciate 0 Quote

07-02-2009, 04:37 AM	#40
gspannu Major 200 Rep 1,207 Posts Drives: F10 535, F82 M4 Join Date: Jun 2009 Location: UK iTrader: (0)	Works for me every time, have had no issue at all. Great feature. __________________ ---
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07-02-2009, 05:14 AM	#41
trixman Major 33 Rep 1,269 Posts Drives: A Rental Join Date: Sep 2008 Location: Creepy Crawley iTrader: (1) Garage List 2007 BMW E92 335d [0.00] 2003 M3 CSL [0.00] 2007 E92 335i [0.00]	No issues with me either, once I figured out where the messages went (I probably should read the manual). The BMW Assist woman did say that the user ID that you use in google maps is case sensitive though.
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